Bilingual Customer Service Representative Job at Robert Half (Chula Vista)

Customer Service Representative

We are seeking dependable and professional Customer Service Representatives to j...

Location

United States , Houston (West)

Salary:

15.00 USD / Hour

ChaseSource

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Previous call center, collections, or customer service experience preferred
Bilingual skills (English/Spanish) a plus but not required

Job Responsibility

Answer inbound calls and place outbound calls to assist customers with their accounts
Provide accurate information regarding balances, due dates, and payment options
Process payments over the phone and provide confirmation to customers
Document all customer interactions clearly and accurately in the system
Follow up with customers for additional information or clarification as needed
Handle escalated issues professionally and in accordance with company policies
Meet individual and team performance goals, including call handling and quality metrics
Maintain confidentiality and adhere to all compliance and privacy regulations

Fulltime

Storefront Customer Service Representative

We are looking for a Customer Service Representative to join our team and provid...

Location

United States , Harris County

Salary:

Not provided

ChaseSource

Expiration Date

Until further notice

Requirements

High school diploma or equivalent from accredited institution
Bilingual, fluent in English and Spanish preferred
Previous experience in customer service or a related field is preferred
At least 2 full and/or consecutive years of experience working in a call-center environment
Proficient computer skills and the ability to learn new software quickly
Ability to work well under pressure and in a fast-paced environment
Strong problem-solving and conflict resolution abilities
Professional phone etiquette and the ability to handle difficult customers
Excellent verbal and written communication skills
Strong organizational skills and attention to detail

Job Responsibility

Handle high volume of incoming walk-in customers in a professional and timely manner
Communicate with customers in person, via phone, email or chat
Assist customers with their inquiries, provide accurate information, and resolve any issues or concerns they may have in a professional and timely manner
Utilize available resources and defined research procedures to quickly respond to all inquiries regarding account activity, tag fulfillment and standard violation resolution
Collaborate with other departments to escalate and resolve complex customer issues
Take ownership of customer problems and follow up to ensure their satisfaction
Maintain PCI compliance as it relates to collecting and processing payments with credit card and/or banking information
Meet daily qualitative and quantitative targets to maintain operational standards
Reconcile payments and prepares end-of-day reports as specified per section
Update customer records and maintain accurate documentation of all customer interactions

Fulltime

Bilingual Customer Service Representative

Primarily responsible to collect monies on behalf of our clients while maintaini...

Location

United States , San Antonio

Salary:

Not provided

ChaseSource

Expiration Date

Until further notice

Requirements

Basic computer skills
Ability to compute basic math calculations
Ability to multi-task
Competitive
Resourceful
Goal Driven
Great Work Ethic
Team Player
Punctuality
Good Attendance

Job Responsibility

Take inbound and outbound phone calls to collect monies by negotiating payment terms and methods when right party is reached
Monitor debtors accounts and follow-up to ensure payments are made in a timely manner
Utilize various skip tracing techniques and collection strategies to locate right parties in order to collect monies
Collect balance or set up an appropriate payment plan
Review accounts to identify adjustments, discrepancies and create a request for resolution
Handle debtor disputes and overcome stalls and objections & suggest money sources for debt payment
All other duties as assigned

Fulltime

Bilingual Customer Service Representative

Corporate Tools is looking to add a new member to our team in a support capacity...

Location

Salary:

18.50 USD / Hour

Corporate Tools

Expiration Date

Until further notice

Requirements

A Professional Working Proficiency level of Spanish and English
An ability to treat others with respect
Willingness to be trained
Desire to learn
Patience
Type at least 50 words per minute
Basic computer skills

Job Responsibility

Answer 100+ calls a day about starting and maintaining a business
Help the customer support team answer emails
Help the mail team process documents

What we offer

100% employer-paid medical, dental and vision for employees
Annual review with raise option
22 days Paid Time Off accrued annually, and 4 holidays
After 3 years, PTO increases to 29 days. Employees transition to flexible time off after 5 years with the company—not accrued, not capped, take time off when you want
The 4 holidays are: New Year’s Day, Fourth of July, Thanksgiving, and Christmas Day
Paid Parental Leave
Up to 6% company matching 401(k) with no vesting period
Quarterly allowance
Use to make your remote work set up more comfortable, for continuing education classes, a plant for your desk, coffee for your coworker, a massage for yourself... really, whatever
Open concept office with friendly coworkers

Fulltime

Customer Service Representative

Location

United States , New Orleans

Salary:

Not provided

Standard Mortgage

Expiration Date

Until further notice

Requirements

High School Diploma -Bachelor’s degree in business administration preferred
Call center experience in mortgage lending or related field
Experienced with in person customer interactions
Proficient with Microsoft Office software and phone systems

Job Responsibility

Provide excellent customer service by delivering solutions to customer issues
Contribute to team effort
Interact with various departments to find appropriate solutions

What we offer

group medical
dental and vision plans
401(k)
Flex Spending Plan
Life Insurance
AD&D Insurance
Paid Time Off

Fulltime

Customer Service Representative I - Paratransit

This position is an entry-level Customer Service Representative in Paratransit f...

Location

United States , McLean

Salary:

Not provided

22nd Century Technologies

Expiration Date

Until further notice

Requirements

High school diploma or GED required
Three (3) years of professional customer service experience
One (1) year experience as a Customer Service Representative in a call center preferred
Bilingual (English and Spanish) preferred
Knowledge of the Austin Street system
Working knowledge of MS Word, Excel, Outlook, Internet Explorer, and new systems as they are introduced
Excellent skill level in telephone delivery of customer service
Skill in reading and relaying information to customers
Ability to give accurate directions by telephone
Ability to communicate effectively over the phone, in writing, and in person

Job Responsibility

Answers Metro Access reservation lines to create, cancel, and confirm trips for Metro Access customers
Understands and applies Metro Access trip booking policies and rules including conditional eligibility enforcement
Performs scripted outgoing calls for customer outreach to Metro Access customers
Assists customers with Metro Access reservation policies
Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by ensuring staff follows safety and security policies, considers safety in every action, and ensures safety and security concerns are reported
Perform other position-related duties as required and/or assigned

Bilingual Client Service Representative

This is an ideal opportunity for a bilingual customer service or inside sales pr...

Location

Canada , Winnipeg

Salary:

60000.00 - 65000.00 CAD / Year

Aplin

Expiration Date

Until further notice

Requirements

Must be fluently bilingual (English/French)
Excellent written and verbal communication skills
Previous experience in a customer service or sales-related role
Proficiency with MS Office
Strong organizational skills with an ability to meet deadlines

Job Responsibility

Act as the primary point of contact for customers
Provide expert product guidance and develop long-term customer relationships
Manage orders from initial stages to delivery
Identify opportunities with new and existing customers
Follow up on leads and quotations, update the CRM, and generate sales reports
Support regional sales managers with coordinating meetings, market research, and other administrative tasks

What we offer

Bonus opportunities
3 weeks of paid vacation
Comprehensive benefits and RRSP matching
Opportunities for professional growth and advancement

Fulltime

Spanish Customer Support Representative

Helpware is looking for a fantastic bilingual (English and Spanish) Customer Ser...

Location

Portugal

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Prior experience in customer service working across multiple channels
Fluency in both English and Spanish (bilingual level)
Prior experience working with highly demanding customers and British services
A solid understanding of IT and Microsoft Office
Excellent oral and written English and Spanish communication skills
Readiness, flexibility, and previous experience to work 8 hours work shift+1h break on late shifts and weekends
Must currently live in Portugal and be eligible to work there as a contractor

Job Responsibility

Providing top-notch customer service through phone, email, and social media
Addressing a variety of customer inquiries in a personalized, friendly, and informative manner
Fully accountable for solving customers’ problems, particularly ensuring that buyers receive their tickets on time and sellers are paid on time
Advising customers, both buyers and sellers, with guarantees, fulfillment assistance, refunds, payments, purchases, listing tickets, questions about the site, account issues, venue information
Maintaining your and your team's performance metrics at a high level
Acting as a community advocate for our Client’s partners and ensure the best representativity of their brand

Fulltime

Select Country

Bilingual Customer Service Representative

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Bilingual Customer Service Representative

Customer Service Representative

Storefront Customer Service Representative

Bilingual Customer Service Representative

Bilingual Customer Service Representative

Customer Service Representative

Customer Service Representative I - Paratransit

Bilingual Client Service Representative

Spanish Customer Support Representative

Our AI answers in your language