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Bilingual Customer Service Representative - Spanish-English

United States, Austin 13.50 - 17.25 USD / Hour · Job Posted January 26, 2026
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Job Description

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

Job Responsibility

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
  • Resolve escalated or complex calls from customers

Requirements

  • 6 months or more of customer services experience
  • High school diploma or equivalent
  • Great written and verbal communication skills in Spanish-English
  • Computer experience
  • High speed internet (>15 mbps)

What we offer

  • PTO
  • Tuition reimbursement
  • Health and wellness incentives
  • Supportive of your career and professional development
  • An inclusive culture and community-minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Performance bonus opportunities

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