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Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
Job Responsibility:
Answer incoming communications from customers
Conduct research to provide answers for customers to resolve their issues
Resolve escalated or complex calls from customers
Requirements:
6 months or more of customer services experience
High school diploma or equivalent
Great written and verbal communication skills in Spanish-English
Computer experience
High speed internet (>15 mbps)
What we offer:
PTO
Tuition reimbursement
Health and wellness incentives
Supportive of your career and professional development
An inclusive culture and community-minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values