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Bilingual Customer Service Representative III

https://www.randstad.com Logo

Randstad

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Location:
Canada , Gatineau

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

25.18 CAD / Hour
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Job Description:

The Customer Service Representative III supports the administrative management of company's Québec’s non-regulated activities while delivering excellent service to both internal and external stakeholders.

Job Responsibility:

  • Participate in the administrative management of company's Québec’s non-regulated activities
  • Respond to inquiries from internal and/or external customers, installers, service contractors, etc. while maintaining positive relationships with them
  • Data entry for rental equipment in various systems
  • Follow up with customers in a timely manner when required
  • Perform detailed analysis of various reports
  • Perform other related administrative duties, as needed

Requirements:

  • Minimum of 2 years of experience in an administrative, clerical, or data entry role
  • Intermediate proficiency with Microsoft Office Suite (Excel, Word, Outlook)
  • High School Diploma
  • Must be fluent in French (speaking, reading, writing)
  • Proficient knowledge of English (speaking, reading, writing)
  • Strong attention to detail, efficient data entry skills, and professional communication

Nice to have:

  • College Diploma
  • Experience in the oil and gas industry
What we offer:

Contract Duration: 1-Year Contract (with strong potential for extension)

Additional Information:

Job Posted:
April 23, 2026

Expiration:
May 31, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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