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Bilingual Customer Service Representative (English/Spanish)

United States, Arlington · Job Posted May 03, 2026
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Job Description

Robert Half is hiring a Bilingual Customer Service Representative (English/Spanish) for a full‑time, onsite opportunity in Arlington. This role is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast‑paced environment. What You’ll Be Doing: Handle inbound customer inquiries via phone, email, and/or chat Provide support in both English and Spanish Resolve customer questions, concerns, and service issues professionally Accurately document interactions and update internal systems Work closely with internal teams to ensure high‑quality customer support What We’re Looking For: Bilingual (English/Spanish) required Prior customer service experience preferred (call center or office setting a plus) Strong communication and problem‑solving skills Comfortable using computers and navigating multiple systems Reliable, detail oriented, and customer‑focused Why This Role: Stable, onsite opportunity in Arlington Hands‑on customer service experience Supportive team environment Opportunity to build experience with a well‑known staffing firm

Job Responsibility

  • Handle inbound customer inquiries via phone, email, and/or chat
  • Provide support in both English and Spanish
  • Resolve customer questions, concerns, and service issues professionally
  • Accurately document interactions and update internal systems
  • Work closely with internal teams to ensure high-quality customer support

Requirements

  • Bilingual (English/Spanish) required
  • Prior customer service experience preferred (call center or office setting a plus)
  • Strong communication and problem-solving skills
  • Comfortable using computers and navigating multiple systems
  • Reliable, detail oriented, and customer-focused

What we offer

  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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