Bilingual Customer Sales and Service Agent Job at Air Canada (Dorval)

Iul consumer sales agent

The role of an Index Universal Life (IUL) Sales Specialist is to confidently gui...

Location

United States

Salary:

70000.00 - 200000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

2-3 years of experience in life insurance telesales experience
Strong proficiency working with Salesforce or equivalent sales/CRM software
Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
Strongly prefer sales candidates that are bilingual in English and Spanish
Ability to multitask, prioritize, and manage time effectively
Ability to identify friction points for the customer and come up with solutions
Excellent time management and organizational skills
Can adapt to changes quickly
Incredible drive to win
Quick learner comfortable in a fast-paced, dynamic environment

Job Responsibility

Engage potential customers through inbound and outbound calls, emails and SMS
Educate customers on Ethos’ products and processes
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
Manage a pipeline of customers and perform follow-up through the application and purchasing process
Iterate and improve upon workflows and outreach strategies
Drive referral activity by creating positive customer experiences

Fulltime

Licensed Life Insurance Sales Agent

The role of an Insurance Sales Specialist is to confidently guide customers thro...

Location

United States

Salary:

70000.00 - 200000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

2-3 years of experience in life insurance telesales experience
Strong proficiency working with Salesforce or equivalent sales/CRM software
Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
Strongly prefer sales candidates that are bilingual in English and Spanish
Ability to multitask, prioritize, and manage time effectively
Ability to identify friction points for the customer and come up with solutions
Excellent time management and organizational skills
Can adapt to changes quickly
Incredible drive to win
Quick learner comfortable in a fast-paced, dynamic environment

Job Responsibility

Engage potential customers through inbound and outbound calls, emails and SMS
Educate customers on Ethos’ products and processes
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
Manage a pipeline of customers and perform follow-up through the application and purchasing process
Iterate and improve upon workflows and outreach strategies
Drive referral activity by creating positive customer experiences

Fulltime

Bilingual Customer Sales and Service Agent

Right now, Air Canada is looking for Customer Sales and Service Agents to join o...

Location

Canada , Vancouver

Salary:

17.85 CAD / Hour

Air Canada

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Available to attend and successfully pass our approximately twelve (12) week full-time paid initial training program
Availability to work in shifts
Strong communication skills (both written and verbal)
Ability to find creative solutions to complex customer situations
An effective multi-tasker who can work independently with a minimum of supervision
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Candidates must speak English fluently. Priority will be given to candidates who speak English and French. As Canada's most international airline, we would love to know if you can speak one or more of the following languages in addition to English: French, Spanish, Korean, Japanese, Cantonese, or Mandarin

Job Responsibility

Provide exceptional customer service by answering every call promptly, courteously, and professionally
Be a knowledgeable source of information regarding flights, fares, destinations, and special offers
Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings
Ensure customer satisfaction by providing timely resolutions to customer inquiries

What we offer

Eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service
Wide variety of benefit plans, including health and dental, for you and your family
Training and development tools to help unlock your full potential

Fulltime

New

Bilingual Customer Sales and Service Agent - Call Centre

Right now, Air Canada is looking for Customer Sales and Service Agents to join o...

Location

Canada , Vancouver

Salary:

18.15 CAD / Hour

Air Canada

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Available to attend and successfully pass approximately twelve (12) week full-time paid initial training program
Availability to work in shifts
Strong communication skills (both written and verbal)
Ability to find creative solutions to complex customer situations
An effective multi-tasker who can work independently with a minimum of supervision
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Candidates must speak English fluently

Job Responsibility

Answer every call promptly, courteously, and professionally
Be a knowledgeable source of information regarding flights, fares, destinations, and special offers
Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings
Ensure customer satisfaction by providing timely resolutions to customer inquiries

What we offer

Generous employee travel program after twenty-eight (28) weeks of service
Health and dental benefit plans
Training and development tools

Fulltime

Bilingual Loyalty Services Representative

We are looking for a dedicated and bilingual Loyalty Services Representative to ...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
a bachelor’s degree is preferred
Bilingual proficiency is mandatory to effectively communicate with diverse customers
Previous experience in sales or customer service is a plus
Licensed to sell health and life insurance is a strong advantage
Excellent verbal and written communication skills to provide clear and detail-oriented service
Strong problem-solving skills and critical thinking abilities to resolve service or claim-related issues
Ability to work collaboratively with team members and contribute to a positive work environment
Flexibility to work various shifts within the designated timeframe

Job Responsibility

Deliver outstanding customer service to policyholders by addressing inquiries, resolving issues, and providing information about insurance products and services
Handle both inbound and outbound calls to assist customers with cancellation requests, review product benefits, and resolve service or claims-related concerns
Collect and process premium payments, including past-due amounts, and support additional areas such as claims intake, policy administration, billing, and agent servicing as needed
Maintain high-quality service standards by independently handling calls using tools and resources acquired during training
Accurately document and input data into multiple applications while ensuring compliance with organizational standards
Provide clear instructions and set expectations for policyholders regarding their policies and services
Consistently meet or exceed departmental performance metrics, including quality, handle time, and close rate
Exhibit strong teamwork and align with organizational objectives by supporting process improvements and sharing feedback with leadership
Conduct needs assessments to determine the best solutions for policyholders and assist in retaining their coverage
Perform additional duties as assigned to support the overall success of the team

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Pricing Agent

Location

Canada , Saint-Jean-sur-Richelieu

Salary:

Not provided

TRANSPORT BOURASSA INC.

Expiration Date

Until further notice

Requirements

Education or experience in customer service, accounting, or transportation (an asset)
Bilingual, both spoken and written (English and French)
Ability to manage multiple files simultaneously
Strong data entry skills
Attention to detail and accuracy
Comfortable working with numbers

Job Responsibility

Handling quote requests
Drafting rate agreements
Processing rate renewals
Communicating with transportation partners in case of unforeseen events
Establishing daily rates for completed shipments
Collaborating closely with the pricing, billing, and sales teams
Participating in the improvement of existing processes

What we offer

Group and dental insurance, with 50% of premiums paid by the employer
Subsidized daycare reserved for employees and located on-site
Employer contributions to an RRSP
10 paid sick days and 3 personal days per year
3 weeks of vacation after 2 years
On-site gym open 24/7
Dynamic social club with multiple activities throughout the year
A Christmas party you won’t want to miss!

Fulltime

Corporate Travel Consultant

Corporate Traveller is looking for a motivated and driven Corporate Travel Consu...

Location

Canada , Montreal

Salary:

50000.00 - 86000.00 CAD / Year

Flight Centre Brand

Expiration Date

Until further notice

Requirements

Bilingual in both English and French
Minimum of 2 years travel consulting experience
2 years’ experience with a Global Distribution System (GDS) (Sabre preferred)
Confident using Microsoft suite
Comfortable learning new software
OPC certification preferred (candidates without will be supported to obtain it)
Successful completion of the OPC exam within 30 days of employment is mandatory
Customer focused
Organized
Ability to juggle competing priorities

Job Responsibility

Assist in making professional and accurate business travel arrangements for our corporate accounts including air, car, hotel, and ground transportation reservations
Follow company procedures, account guidelines and customer service standards
Work as a team member and assist other agents as needed in completing all functions related to servicing the client
Build and maintain strong working relationships
Provide solutions to travel related problems clients may experience
Help cultivate a safe, inclusive, and accessible work environment for team members of all backgrounds including people who are racialized, have disabilities (invisible or visible), require faith accommodations, and/or are LGBTQ2+
Do your part to encourage an inclusive and accessible work environment for all Flighties, regardless of age, gender, disability, ethnicity, faith, and LGBTQ+ identity
Participate in maintaining an inclusive and accessible work environment for all Flighties, regardless of their identities and lived experiences
Help to foster an inclusive and accessible team environment for all Flighties, regardless of their identities and cultural backgrounds

What we offer

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs
Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program

Fulltime

Reservations Agent

As a Reservations Agent, you would be responsible for, but not limited to, the f...

Location

United States , Phoenix

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Must be available to work a flexible schedule to include nights, weekends and holidays
High school diploma or equivalent
Previous hotel or resort experience preferred
A strong desire to make an impact on other people
An outgoing and engaging personality
Computer skills
Excellent verbal and written communication skills
Ability to work in a fast-paced setting
Bilingual in English and Spanish preferred

Job Responsibility

Answer all reservations telephone calls and e-mails in a friendly manner, using clear English communication
Ensure a clear understanding of inquiries and requests
Promptly provide accurate information regarding availability of accommodations and other requested information
Assist other departments such as Sales, Meetings and Conventions and Front Office with reservation related questions
Assist with group blocks including communicating with internal/external clients, inputting of reservations
Reviews pick up
Assist HRCC with questions, problems or concerns that arise concerning reservations made at the hotel
Maintain suite reservation request process and inventory controls for all suites and other room accommodations, as needed, to maximize revenue and meet customer needs
Review advance deposit reservations and make corrections as needed

What we offer

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Ongoing training and development opportunities
Go Hilton travel benefits
Pyramid's travel benefits

Fulltime

Bilingual Customer Sales and Service Agent

Air Canada

Location:
Canada , Dorval

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2026

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Job Description:

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Job Posted:
March 22, 2026