Bilingual Customer Sales and Service Agent Job at Air Canada (Dorval)

Bilingual Customer Sales and Service Agent

Right now, Air Canada is looking for Customer Sales and Service Agents to join o...

Location

Canada , Vancouver

Salary:

17.85 CAD / Hour

Air Canada

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Available to attend and successfully pass our approximately twelve (12) week full-time paid initial training program
Availability to work in shifts
Strong communication skills (both written and verbal)
Ability to find creative solutions to complex customer situations
An effective multi-tasker who can work independently with a minimum of supervision
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Candidates must speak English fluently. Priority will be given to candidates who speak English and French. As Canada's most international airline, we would love to know if you can speak one or more of the following languages in addition to English: French, Spanish, Korean, Japanese, Cantonese, or Mandarin

Job Responsibility

Provide exceptional customer service by answering every call promptly, courteously, and professionally
Be a knowledgeable source of information regarding flights, fares, destinations, and special offers
Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings
Ensure customer satisfaction by providing timely resolutions to customer inquiries

What we offer

Eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service
Wide variety of benefit plans, including health and dental, for you and your family
Training and development tools to help unlock your full potential

Fulltime

Bilingual Customer Sales and Service Agent - Call Centre

Right now, Air Canada is looking for Customer Sales and Service Agents to join o...

Location

Canada , Montreal

Salary:

18.15 CAD / Hour

Air Canada

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Available to attend and successfully pass our approximately twelve (12) week full-time paid initial training program
Availability to work in shifts
Strong communication skills (both written and verbal)
Ability to find creative solutions to complex customer situations
An effective multi-tasker who can work independently with a minimum of supervision
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Candidates must speak English fluently

Job Responsibility

Provide exceptional customer service by answering every call promptly, courteously, and professionally
Be a knowledgeable source of information regarding flights, fares, destinations, and special offers
Use Air Canada's in-house reservation system to make new flight reservations or modify existing bookings
Ensure customer satisfaction by providing timely resolutions to customer inquiries

What we offer

Travel privileges for yourself and other eligible persons once you've completed twenty-eight (28) weeks of service
Health and dental benefit plans for you and your family
Training and development tools

Fulltime

Bilingual Customer Sales and Service Agent - Call Centre

Right now, Air Canada is looking for Customer Sales and Service Agents to join o...

Location

Canada , Vancouver

Salary:

18.15 CAD / Hour

Air Canada

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Available to attend and successfully pass approximately twelve (12) week full-time paid initial training program
Availability to work in shifts
Strong communication skills (both written and verbal)
Ability to find creative solutions to complex customer situations
An effective multi-tasker who can work independently with a minimum of supervision
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Candidates must speak English fluently

Job Responsibility

Answer every call promptly, courteously, and professionally
Be a knowledgeable source of information regarding flights, fares, destinations, and special offers
Use Air Canada’s in-house reservation system to make new flight reservations or modify existing bookings
Ensure customer satisfaction by providing timely resolutions to customer inquiries

What we offer

Generous employee travel program after twenty-eight (28) weeks of service
Health and dental benefit plans
Training and development tools

Fulltime

New

Bilingual Sales Operations Service Agent (Spanish and/or Mandarin/Cantonese)

The Sales Operations Service Agent is responsible for supporting the Sales Opera...

Location

United States

Salary:

42200.00 - 65960.00 USD / Year

Healthfirst

Expiration Date

Until further notice

Requirements

High school diploma or GED from an accredited institution
Experience providing quality service across a broad range of business topics
Telephonic customer service experience including handling of escalated calls

Job Responsibility

Provides high quality on-line and telephone assistance to all customers including brokers/agent and their uplines
Provides high quality handling of customer inquiries, via mail, e-mail and chat sessions
Resolves inquiries and issues relating to all aspects of broker/ agent business: Broker/Agent questions and issues regarding member eligibility, benefits, claims process, as well as product questions and various other customer support functions
Broker/Agent questions and issues regarding onboarding, recertification and commissions
Makes recommendations to management concerning problems, problem trends and process improvement
Maintains an open exchange of information with internal and external customers
Works with the Quality Assurance team to understand, track and trend quality performance issues
Works a flexible schedule including a late shift and weekends, and as needed during the Annual Open Enrollment Period, Open Enrollment Period and during unforeseen business disruptions
Additional duties as necessary

What we offer

medical, dental and vision coverage
incentive and recognition programs
life insurance
401k contributions

Fulltime

Customer service agent

Do you like customer contact? Are you interested in customer service and logisti...

Location

Canada , Laval

Salary:

55000.00 - 68000.00 CAD / Year

Randstad

Expiration Date

July 30, 2026

Requirements

One to three years of experience in B2B customer service roles
Proficiency in a B2B industry, dealing primarily over the phone
Strong computer skills, including SAP suite offerings
Bilingualism is mandatory for this role, as the representative is responsible for customers outside Quebec
Demonstrate strong problem-solving and decision-making skills
The candidate must have an acute sense of time management, autonomy and ability to work as part of a team

Job Responsibility

Taking and processing orders for pick-up or delivery
Constant communication with carriers to offer real-time order tracking to customers
Handling daily calls and maintaining relationships with internal and external customers
Meet and exceed customer expectations in accordance with policies, practices and procedures
Respond promptly to customer or carrier complaints with appropriate follow-up, including escalation as required
Responsible for monitoring carrier performance and identifying patterns of optimization potential
Follow-up and update files in SAP software
Collaborate with sales team, logistics team, carriers and customers

What we offer

Full-time, daytime position
Long-term role, with an annually renewable contract
100% on-site position to promote integration and teamwork

Fulltime

Customer Service Champion

As a champion of customer service, your key role will be to go beyond the norm i...

Location

Canada , Montréal

Salary:

21.00 CAD / Hour

Randstad

Expiration Date

July 10, 2026

Requirements

Successful completion of a bachelor's degree in information technology, computer science, management, marketing or other relevant field
Be bilingual English-French
Demonstrate strong computer skills (office suite)
Digital proficiency on all types of devices (smartphones, tablets, laptops, etc.) with above-average keyboarding and computer navigation skills
Bilingualism (French and English) is required due to regular communication with internal and external stakeholders across Canada and internationally

Job Responsibility

Introduce customers to our products
Help win market share in our field
Manage a portfolio of customers
Ensure that sales agents are aware of their daily objectives
Offer the best solutions to our customers
Provide the best customer service to our customers

What we offer

Weekly insurance benefit of $10
Affordable insurance starting from the first day of employment
Employees have access to a cafeteria within the office premises
The office provides a gym facility for employees to use
Employees have access to an on-site clinic
Enjoy a two-week vacation with an additional 5 paid sick days

Fulltime

Licensed Life Insurance Sales Agent

The role of an Insurance Sales Specialist is to confidently guide customers thro...

Location

United States

Salary:

70000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

2-3 years of experience in life insurance telesales experience
Strong proficiency working with Salesforce or equivalent sales/CRM software
Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
Strongly prefer sales candidates that are bilingual in English and Spanish
Ability to multitask, prioritize, and manage time effectively
Ability to identify friction points for the customer and come up with solutions
Excellent time management and organizational skills
Can adapt to changes quickly
Incredible drive to win
Quick learner comfortable in a fast-paced, dynamic environment

Job Responsibility

Engage potential customers through inbound and outbound calls, emails and SMS
Educate customers on Ethos’ products and processes
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
Manage a pipeline of customers and perform follow-up through the application and purchasing process
Iterate and improve upon workflows and outreach strategies
Drive referral activity by creating positive customer experiences

Fulltime

Iul consumer sales agent

The role of an Index Universal Life (IUL) Sales Specialist is to confidently gui...

Location

United States

Salary:

70000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

2-3 years of experience in life insurance telesales experience
Strong proficiency working with Salesforce or equivalent sales/CRM software
Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
Strongly prefer sales candidates that are bilingual in English and Spanish
Ability to multitask, prioritize, and manage time effectively
Ability to identify friction points for the customer and come up with solutions
Excellent time management and organizational skills
Can adapt to changes quickly
Incredible drive to win
Quick learner comfortable in a fast-paced, dynamic environment

Job Responsibility

Engage potential customers through inbound and outbound calls, emails and SMS
Educate customers on Ethos’ products and processes
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
Manage a pipeline of customers and perform follow-up through the application and purchasing process
Iterate and improve upon workflows and outreach strategies
Drive referral activity by creating positive customer experiences

Fulltime

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Bilingual Customer Sales and Service Agent

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Bilingual Customer Sales and Service Agent

Bilingual Customer Sales and Service Agent

Bilingual Customer Sales and Service Agent - Call Centre

Bilingual Customer Sales and Service Agent - Call Centre

Bilingual Sales Operations Service Agent (Spanish and/or Mandarin/Cantonese)

Customer service agent

Customer Service Champion

Licensed Life Insurance Sales Agent

Iul consumer sales agent

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