Bilingual Customer Sales and Service Agent Job at Air Canada (Vancouver)

Iul consumer sales agent

The role of an Index Universal Life (IUL) Sales Specialist is to confidently gui...

Location

United States

Salary:

70000.00 - 200000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

2-3 years of experience in life insurance telesales experience
Strong proficiency working with Salesforce or equivalent sales/CRM software
Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
Strongly prefer sales candidates that are bilingual in English and Spanish
Ability to multitask, prioritize, and manage time effectively
Ability to identify friction points for the customer and come up with solutions
Excellent time management and organizational skills
Can adapt to changes quickly
Incredible drive to win
Quick learner comfortable in a fast-paced, dynamic environment

Job Responsibility

Engage potential customers through inbound and outbound calls, emails and SMS
Educate customers on Ethos’ products and processes
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
Manage a pipeline of customers and perform follow-up through the application and purchasing process
Iterate and improve upon workflows and outreach strategies
Drive referral activity by creating positive customer experiences

Fulltime

Licensed Life Insurance Sales Agent

The role of an Insurance Sales Specialist is to confidently guide customers thro...

Location

United States

Salary:

70000.00 - 200000.00 USD / Year

Ethos

Expiration Date

Until further notice

Requirements

2-3 years of experience in life insurance telesales experience
Strong proficiency working with Salesforce or equivalent sales/CRM software
Strong sales track record and exceptional sales techniques with the ability to overcome customer objections
Strongly prefer sales candidates that are bilingual in English and Spanish
Ability to multitask, prioritize, and manage time effectively
Ability to identify friction points for the customer and come up with solutions
Excellent time management and organizational skills
Can adapt to changes quickly
Incredible drive to win
Quick learner comfortable in a fast-paced, dynamic environment

Job Responsibility

Engage potential customers through inbound and outbound calls, emails and SMS
Educate customers on Ethos’ products and processes
Uncover and understand an individual’s needs through in-depth discovery and position Ethos’ value according to those specific needs
Build relationships and instill trust with customers in order to drive monthly and quarterly conversion targets
Partner with colleagues in sales, marketing, customer experience, and product in order to execute team and company goals
Manage a pipeline of customers and perform follow-up through the application and purchasing process
Iterate and improve upon workflows and outreach strategies
Drive referral activity by creating positive customer experiences

Fulltime

Customer Service Agent

We are currently seeking a Customer Service Agent to fill a permanent position i...

Location

Canada , Montreal North

Salary:

21.00 CAD / Hour

Randstad

Expiration Date

April 02, 2026

Requirements

Minimum of one year of experience in customer service
Essential bilingualism (French and English)
Availability to work on weekends

Job Responsibility

Manage incoming calls and customer requests
Perform after-sales service, including managing claims and product returns
Interact with internal (stores, warehouses) and external teams (customers, suppliers, stores)
Follow up on files and maintain customer satisfaction
Provide support to retailers on warranty applications

What we offer

3 weeks of vacation
4 personal days
2 sick days
Insurance after 3 months (medical and dental - several plans are available, with choices)
A reasonably sized team where you won't be just a number
A workplace accessible by public transit with free parking
Comprehensive training and ongoing coaching

Fulltime

New

Customer service agent

Our client, a fast-growing company in the food distribution industry located in ...

Location

Canada , Laval

Salary:

25.00 - 28.00 CAD / Hour

Randstad

Expiration Date

April 23, 2026

Requirements

At least 3 years of experience in a distribution or manufacturing company (B2B experience required)
Ability to provide trustworthy and dynamic customer service over the phone
Strong persuasion skills
Bilingual (French and English)

Job Responsibility

Taking orders and providing customer support by phone and email
Upselling by suggesting new products to clients
Preparing invoices and quotes
Providing after-sales service to ensure customer satisfaction and retention
Market development and identifying new sales opportunities

What we offer

Two weeks of vacation plus personal days
Annual bonus based on predefined criteria
Very flexible daytime schedule, Monday to Friday (40 hours/week)
Opportunity for overtime
Comprehensive benefits package after 3 months

Fulltime

Bilingual Loyalty Services Representative

We are looking for a dedicated and bilingual Loyalty Services Representative to ...

Location

United States , Chicago

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
a bachelor’s degree is preferred
Bilingual proficiency is mandatory to effectively communicate with diverse customers
Previous experience in sales or customer service is a plus
Licensed to sell health and life insurance is a strong advantage
Excellent verbal and written communication skills to provide clear and detail-oriented service
Strong problem-solving skills and critical thinking abilities to resolve service or claim-related issues
Ability to work collaboratively with team members and contribute to a positive work environment
Flexibility to work various shifts within the designated timeframe

Job Responsibility

Deliver outstanding customer service to policyholders by addressing inquiries, resolving issues, and providing information about insurance products and services
Handle both inbound and outbound calls to assist customers with cancellation requests, review product benefits, and resolve service or claims-related concerns
Collect and process premium payments, including past-due amounts, and support additional areas such as claims intake, policy administration, billing, and agent servicing as needed
Maintain high-quality service standards by independently handling calls using tools and resources acquired during training
Accurately document and input data into multiple applications while ensuring compliance with organizational standards
Provide clear instructions and set expectations for policyholders regarding their policies and services
Consistently meet or exceed departmental performance metrics, including quality, handle time, and close rate
Exhibit strong teamwork and align with organizational objectives by supporting process improvements and sharing feedback with leadership
Conduct needs assessments to determine the best solutions for policyholders and assist in retaining their coverage
Perform additional duties as assigned to support the overall success of the team

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Customer Service Agent - Industrial Division

Seize the opportunity to become the next Customer Service Agent - Industrial Div...

Location

Canada , Saint-Laurent

Salary:

48000.00 - 53000.00 CAD / Year ▼

Randstad

Expiration Date

April 12, 2026

Requirements

Bilingualism: Essential proficiency in French and English (oral and written) is mandatory
Must be able to work 100% in the office and reside within a reliable commuting distance (proximity to Ville Saint-Laurent is a key requirement for stability)
Demonstrated ability to quickly learn and master new software or systems (such as AS/400) and manage complex information related to over 150,000 different products
Experience in customer service (preferably with tangible products or in a quality-focused contact center environment)
A flexible person, willing to help colleagues and adapt to different tasks (phone, email, counter, showroom)

Job Responsibility

Communication Management: Answer incoming calls and manage a shared email inbox to process customer requests
Order Processing: Enter, modify, track, and manage customer orders within the AS/400 system
Internal Support: Provide first-level technical assistance (depending on the questions) and use the Inside Sales platform for information retrieval
Versatility: Provide counter and showroom support and coverage during peak periods, breaks, or staff absences (flexibility required)
Client Consulting: Identify and suggest complementary products to enhance the customer experience (without direct sales targets)

What we offer

Competitive Salary: Hourly rate between $24.00 and $26.00 ($48,000 to $53,000 annually), depending on experience
Bonus/Incentive: Monthly incentive program (non-sales related) offering up to $150 - $300
Group Insurance: Coverage paid 50/50 by the employer and the employee after 3 months
Favorable Vacation Policy: Two (2) weeks of vacation to start, with the possibility of adjustment up to three (3) weeks to recognize prior experience
Extended Paid Holidays: Six (6) extra paid holidays (three at Christmas and three at Easter)
Job Stability: Join a team with significant tenure (average of 11 to 12 years of experience)

Fulltime

Customer Service Agent - Industrial Division

Seize the opportunity to become the next Customer Service Agent - Industrial Div...

Location

Canada , Saint-Laurent

Salary:

48000.00 - 53000.00 CAD / Year ▼

Randstad

Expiration Date

March 16, 2026

Requirements

Bilingualism: Essential proficiency in French and English (oral and written) is mandatory
Location and Presence: Must be able to work 100% in the office and reside within a reliable commuting distance (proximity to Ville Saint-Laurent is a key requirement for stability)
Technical Skills: Demonstrated ability to quickly learn and master new software or systems (such as AS/400) and manage complex information related to over 150,000 different products
Relevant Experience: Experience in customer service (preferably with tangible products or in a quality-focused contact center environment)
Adaptability: A flexible person, willing to help colleagues and adapt to different tasks (phone, email, counter, showroom)

Job Responsibility

Communication Management: Answer incoming calls and manage a shared email inbox to process customer requests
Order Processing: Enter, modify, track, and manage customer orders within the AS/400 system
Internal Support: Provide first-level technical assistance (depending on the questions) and use the Inside Sales platform for information retrieval
Versatility: Provide counter and showroom support and coverage during peak periods, breaks, or staff absences (flexibility required)
Client Consulting: Identify and suggest complementary products to enhance the customer experience (without direct sales targets)

What we offer

Competitive Salary: Hourly rate between $24.00 and $26.00 ($48,000 to $53,000 annually), depending on experience
Bonus/Incentive: Monthly incentive program (non-sales related) offering up to $150 - $300
Group Insurance: Coverage paid 50/50 by the employer and the employee after 3 months
Favorable Vacation Policy: Two (2) weeks of vacation to start, with the possibility of adjustment up to three (3) weeks to recognize prior experience
Extended Paid Holidays: Six (6) extra paid holidays (three at Christmas and three at Easter)
Job Stability: Join a team with significant tenure (average of 11 to 12 years of experience)

Fulltime

!

Bilingual Travel Reservations Agent

This is a critical frontline role in our contact center, answering calls from ou...

Location

Mexico , Mexico City

Salary:

Not provided

Amex

Expiration Date

Until further notice

Requirements

High-end customer service or sales roles experience in tourism, travel, or cruise and tours
Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high volume servicing environment
Basic geography knowledge with ability to locate continents, countries and key travel destinations world-wide
Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism
Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style
Computer literate and able to navigate computer applications and personal devices, can navigate PC and basic MS Office easily
Ability to succeed in a result-focused environment, with a healthy desire to meet and exceed goals
Ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week
Very high levels of written and verbal communication are required in English

Job Responsibility

Deliver world-class customer service in an in-bound, high-volume travel call servicing environment
Delighting our Premium Card Members in the United States with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements
Understand our customer needs through consultation to deliver an innovative and extraordinary interaction
Research, plan, and carry out personalized travel experiences, through booking domestic and international flights, car and/or hotel travel arrangements
Communicate new and existing product offerings and value propositions relevant to the Card Member
Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand

What we offer

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Fulltime

Bilingual Customer Sales and Service Agent

Air Canada

Location:
Canada , Vancouver

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 14, 2026

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Nice to have:

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Job Posted:March 14, 2026

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Job Posted:
March 14, 2026