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Do you have a technical mindset and a passion for problem-solving, but prefer building relationships over hitting sales targets? Our client, a leader in the specialized distribution sector, is seeking a Counter Representative to join their Laval team. In this role, you aren’t just a clerk; you are the go-to technical reference for clients visiting the counter or calling in for specific parts. You will thrive in a stimulating environment within newly renovated offices, where your technical expertise is valued above all else—no sales pressure, just pure service and solutions. If you are looking for a role in Laval where your knowledge makes a difference, this is the opportunity for you!
Job Responsibility:
Order Management: Execute accurate data entry and end-to-end order processing within SAP
Logistics Coordination: Manage product transfers between branches and oversee the Return Merchandise Authorization (RMA) process
Administrative Support: Collaborate with the operations team to follow up on reports and coordinate with suppliers
Client Advocacy: Ensure every customer at the counter receives a solution perfectly tailored to their technical needs
Requirements:
Technical Background: Previous experience in a technical service environment (e.g., hardware, renovation, electrical, or industrial distribution)
Technical Aptitude: A natural curiosity for mechanical components (HVAC, electrical, or plumbing) and the ability to interpret part numbers and technical specifications
Language Skills: Professional bilingualism (French and English) to effectively serve a diverse clientele, including customers outside of Quebec
Systems Expertise: Proficiency in MS Office
SAP knowledge is considered a significant asset
Soft Skills: You are proactive, highly organized, and thrive in a fast-paced, dynamic environment
Nice to have:
SAP knowledge
What we offer:
Financial Stability: Competitive hourly rate between $24 and $25
Work-Life Balance: Monday to Friday, 8:00 AM to 5:00 PM—no weekends, no evenings
Modern Workspace: Work from brand-new, state-of-the-art offices
Company Culture: A family-oriented and inclusive atmosphere focused on mutual support
Growth Potential: A maternity leave replacement with a strong possibility of transitioning into a permanent role
Commuter Friendly: Easily accessible location in Laval with free on-site parking