Bilingual Community Outreach Representative Job at MMC Group LP (Hesperia)

Client Service Representative - Outreach - Bilingual in Spanish

We are seeking a Client Service Representative - Outreach to support a healthcar...

Location

United States , Oakland

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint)
Ability to quickly learn new systems and technologies
Typing speed of 20+ WPM
Excellent communication, organizational, and interpersonal skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Ability to work both independently and collaboratively
Valid California driver's license, reliable transportation, and proof of insurance
Willingness and ability to travel within assigned counties
Familiarity with the local community and populations served

Job Responsibility

Conduct face-to-face outreach, including group presentations and one-on-one interactions with beneficiaries
Educate individuals on managed care options and assist with plan selection and utilization
Support enrollment and disenrollment processes, ensuring accuracy and compliance
Provide guidance on medical exemptions, waivers, and enrollment status updates
Maintain accurate and timely documentation in CRM systems
Perform data entry and transmit enrollment information in accordance with program policies
Build and maintain strong relationships with county staff, community organizations, and program stakeholders
Assist in training and mentoring new team members
Participate in community outreach events and health fairs to promote program awareness
Monitor and report quality issues, compliance concerns, and process improvement opportunities

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Client Service Representative - Outreach - Bilingual in Spanish

We are seeking a Client Service Representative - Outreach to support a healthcar...

Location

United States , Oakland

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint)
Ability to quickly learn new systems and technologies
Typing speed of 20+ WPM
Excellent communication, organizational, and interpersonal skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Ability to work both independently and collaboratively
Valid California driver's license, reliable transportation, and proof of insurance
Willingness and ability to travel within assigned counties
Familiarity with the local community and populations served

Job Responsibility

Conduct face-to-face outreach, including group presentations and one-on-one interactions with beneficiaries
Educate individuals on managed care options and assist with plan selection and utilization
Support enrollment and disenrollment processes, ensuring accuracy and compliance
Provide guidance on medical exemptions, waivers, and enrollment status updates
Maintain accurate and timely documentation in CRM systems
Perform data entry and transmit enrollment information in accordance with program policies
Build and maintain strong relationships with county staff, community organizations, and program stakeholders
Assist in training and mentoring new team members
Participate in community outreach events and health fairs to promote program awareness
Monitor and report quality issues, compliance concerns, and process improvement opportunities

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Bilingual Client Service Representative – Outreach

We are seeking a compassionate and community-focused Bilingual Client Service Re...

Location

United States , Oakdale

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
Fluent in English and Spanish, including reading, writing, and speaking
Valid California Driver's License and proof of automobile insurance
Ability to travel throughout the county and surrounding areas
Strong customer service and communication skills
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Typing speed of at least 20 WPM
Ability to learn new software systems quickly
Strong organizational and time management skills
Ability to work independently and as part of a team in a fast-paced environment

Job Responsibility

Conduct face-to-face outreach activities, group presentations, and one-on-one enrollment assistance
Educate beneficiaries on available healthcare plan options and assist with plan selection
Guide beneficiaries through enrollment, disenrollment, waiver, and medical exemption processes
Build and maintain positive relationships with county agencies, community organizations, and program stakeholders
Participate in community events, health fairs, and outreach initiatives
Accurately document interactions and activities within the Customer Relationship Management (CRM) system
Perform data entry and transmit enrollment information according to established procedures
Assist beneficiaries with questions regarding enrollment status, healthcare options, and program eligibility
Support training and mentoring of new team members as needed
Review program materials and knowledge base content for accuracy and continuous improvement

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Bilingual Client Service Representative - Outreach Agent

Location

United States , Stockton

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

English/Spanish bilingual fluency required, including reading and writing skills
High School Diploma, GED, or equivalent required
Strong customer service and communication skills
Comfortable speaking in front of groups and conducting presentations
Basic computer proficiency including: Microsoft Word, Excel, PowerPoint
Typing speed of 20+ WPM required
Ability to quickly learn new software systems
Valid California driver's license and proof of insurance required
Reliable transportation required
Strong organizational and multitasking abilities

Job Responsibility

Conduct face-to-face outreach and enrollment assistance services
Present healthcare plan options to beneficiaries through group and individual presentations
Assist beneficiaries with enrollment and disenrollment processes
Provide education on healthcare plans and available services
Support beneficiaries with medical exemption and waiver inquiries
Maintain positive working relationships with county staff and community organizations
Participate in community events and health fairs as needed
Perform enrollment/disenrollment data entry and documentation
Accurately document daily activities within CRM systems
Maintain compliance with established procedures and quality standards

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Outreach Customer Service Representative

The Outreach Customer Service Representative (CSR) is responsible for delivering...

Location

United States , Hayward

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High school diploma, GED, or equivalent required
Six months of human services or public-facing experience preferred
Presentation, outreach, teaching, marketing, or public relations experience preferred
Experience working with low-income and diverse populations preferred
Valid driver's license and proof of insurance required
Ability to travel throughout the county and surrounding areas as needed
Fluency in Spanish, including reading and writing, required
Strong customer service, interpersonal, and communication skills
Ability to present information clearly in both group and one-on-one settings
Cultural and linguistic competency when engaging diverse populations

Job Responsibility

Conduct face-to-face outreach and provide enrollment broker services through group and individual presentations
Present managed care options and assist beneficiaries with understanding and using their healthcare plans
Assist beneficiaries with enrollment and disenrollment processes
Support other Enrollment Service Representatives with daily operational activities
Assist management with training and guidance of new Enrollment Service Representative staff
Maintain positive relationships with county staff, community groups, and healthcare organization clients
Conduct ongoing program training for county staff and community partners
Perform data entry related to enrollments and disenrollments
Transmit enrollment and disenrollment data to central processing in accordance with policies and procedures
Assist beneficiaries with medical exemption and waiver inquiries

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits
Mileage reimbursement provided

Fulltime

Bilingual Customer Service Representative

Our client, a respected nonprofit organization, is seeking a Bilingual (Spanish/...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Spanish and English (written and spoken) required
Previous customer service or call center experience preferred, ideally in a nonprofit or social services setting
Strong communication skills with an empathetic approach to client needs
Detail-oriented and comfortable with administrative recordkeeping
Ability to adapt in a dynamic environment and collaborate with team members
Passion for supporting community programs and making a positive impact

Job Responsibility

Respond promptly and empathetically to inbound phone, email, and online inquiries in both Spanish and English
Provide accurate information about nonprofit programs, services, and resources, ensuring clarity for diverse audiences
Assist clients, donors, and volunteers by addressing questions, resolving concerns, and escalating issues when necessary
Document all interactions thoroughly in the organization’s database, maintaining confidentiality and accuracy
Support outreach efforts, fundraising campaigns, and client service events through top-notch customer service
Uphold the nonprofit’s core values of integrity, inclusivity, and respect in every interaction

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Agency Service Representative III

The Agency Service Representative III will provide advanced, high touch service ...

Location

United States of America , Houston

Salary:

Not provided

Elevance Health

Expiration Date

August 10, 2026

Requirements

Requires a high school diploma or a GED equivalent and a minimum of 5 years of related customer service experience
or any combination of education and experience which would provide an equivalent background
Bilingual English/Spanish required
Experience working in a customer-facing and/or high-volume service environment (in-person and/or phone)
Previous health insurance experience supporting the senior and disabled population
Knowledge/understanding of Medicare and Medicaid, including Dual Eligible populations
Advanced benefits, claims, enrollment, billing, or membership knowledge
Experience supporting sales, brokers/agents, and/or community outreach efforts
Proficiency with Microsoft Office (Outlook, Excel, Word) and CRM/tools (Salesforce preferred)
Active Texas Health & Life Insurance license highly preferred

Job Responsibility

Assist members and prospective members in person (storefront), by phone, and in writing, providing accurate guidance and service support
Respond to inquiries involving Medicare and Dual plan information, benefits, policies/procedures, and general program questions
escalate complex issues appropriately
Perform basic enrollment and billing maintenance transactions and ensure accurate documentation and follow-through
Support special projects and operational needs
create and provide reports as needed to support customer/client requirements
Coordinate mailings and fulfillment requests
Support manager requests including preparation for meetings and community activities may assist with roadshows/outreach events
Meet established performance expectations for productivity, timeliness, quality, and customer experience

What we offer

Merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan

Fulltime

Military To Civilian Advocate

Help Those Who Have Served Find Their Next Mission. We are seeking a Military to...

Location

United States , Abilene

Salary:

25.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Bachelor's degree in Workforce Development, Human Resources, Counseling, Social Work, or a related field is strongly preferred
Previous workforce development or career counseling experience is strongly preferred
Veterans, transitioning service members, and military spouses are strongly encouraged to apply
Must possess and maintain access to Dyess Air Force Base, including CAC or other approved military identification
Valid driver's license, proof of insurance, and a satisfactory driving record
Bilingual English and Spanish candidates are highly encouraged to apply

Job Responsibility

Recruit, engage, and enroll veterans, transitioning service members, and military spouses into the Military to Civilian Employment Program
Conduct comprehensive career assessments to evaluate education, work experience, transferable military skills, career interests, and employment goals
Develop personalized employment and training plans that address barriers and create a roadmap toward long term career success
Provide one-on-one career coaching, résumé development, interview preparation, job search strategies, and professional branding assistance
Determine eligibility for grant funded training, supportive services, and workforce development resources
Partner with employer relations teams to identify career opportunities, match qualified candidates, and facilitate successful employment placements
Connect participants with occupational training, certifications, apprenticeships, work based learning, and educational opportunities
Coordinate Individual Training Accounts (ITAs), supportive service requests, and grant funded resources
Build strong relationships with military installations, community organizations, educational institutions, and employers
Represent the organization at military transition events, career fairs, networking events, military spouse organizations, and community outreach activities

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

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Bilingual Community Outreach Representative

Job Description

Job Responsibility

Requirements

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