Bilingual Collections Specialist Job at GoodLeap

Loan Sales Specialist - Bilingual

At OneMain, Loan Sales Specialists empower customers by listening to their needs...

Location

United States , National City

Salary:

Not provided

OneMain Financial

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Bilingual - Spanish

Job Responsibility

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

What we offer

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Access to Talkspace and Hinge for on-demand physical therapy via an app
Family back-up care

Fulltime

Collections Specialist

Are you looking for a new challenge and have experience as a Collections Special...

Location

Canada , Baie-d'Urfé, Québec

Salary:

50000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

February 01, 2026

Requirements

DEP/DEC in Accounting
1 - 2 years of experience in similar role
Experience working with an ERP Systems (an Asset)
Proficient in Excel
Bilingual (an Asset)

Job Responsibility

Manage the collection process
Investigation of all outstanding invoices and deductions
Perform weekly analysis of payment arrangements
Resolve payment discrepancies
Ensure compliance with credit limits
Management of outstanding orders
Reconcile accounts and prepare shift requests, write-offs and credit memos
Prepare all documentation related to deductions

What we offer

Beautiful company
Beautiful offices
Dynamic team
Reputed company
Free parking

Fulltime

Accounts Receivable and Collections Specialist

Reporting to the Supervisor of Billing and Collections, this role offers an oppo...

Location

Canada , Montreal

Salary:

70000.00 - 85000.00 CAD / Year

Randstad

Expiration Date

February 16, 2026

Requirements

Degree in accounting/administration and 5 years' experience, ideally in a law firm
Bilingual French/English
Proficiency in MS Office
Excellent communication, customer service, organization and time management skills
Ability to work under pressure with tact and discretion

Job Responsibility

Follow-up of unpaid invoices and management of customer communications
Response to customer queries and error corrections
Management of financial reports for associates, including trend and profitability analyses
Reconciliation and follow-up of accounts receivable, resolution of overpayments
Ongoing risk assessment and preparation of analyses for external auditors
Follow-up of customer settlements and commitments
Management of confidential documents and improvement of collection procedures
Participation in billing software updates

What we offer

35h /Week
Hybrid work model
3 weeks vacation
Collective insurance paid 100% by employer
RRSP Contribution plan

Fulltime

Bilingual Operations Account Specialist

Call Center Renewal Agents serve as coaches to our customers, obtaining lease re...

Location

United States , Pompano Beach

Salary:

17.00 - 20.00 USD / Hour

Aaron's

Expiration Date

Until further notice

Requirements

6 months customer service, call center, or collection experience required
High School diploma or equivalent required
Ability to connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations
Strong multi-tasking, organizational, negotiation and persuasion skills
Proficient computer skills
Ability to work schedule of hours varying from 8 am to 9 pm, Monday through Saturday
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the call center
Proper telephone etiquette
Uphold the Company Brand and protect company assets

Job Responsibility

Utilizes provided tools to find and renew customers. Makes direct contact over the phone with customers who have not renewed their lease agreement(s)
Educates customers on the benefits of timely lease agreement payments and leverages the proprietary suite of lease renewal options to help get customers to ownership
Upkeep customer accounts and maintain updated customer information in the computer system
Documents all customer lease renewal payment appointments
Works in partnership with retail partner when customers have an interest in buying or leasing additional merchandise
Maintain the highest level of compliance with applicable policies, procedures, regulations, and laws
Opens and closes the call center daily
May be required to carry out field visit activities visiting past due customer in-home

What we offer

Exclusive discounts on our huge selection of products
Work Today, Get Paid Tomorrow! Financial well-being for your present peace of mind
401(k) with generous matching for your future security
Sundays off to reconnect and do what you love

Fulltime

Patient Collections Specialist

We are seeking a highly motivated and experienced Patient Collections Specialist...

Location

United States , Austin

Salary:

20.00 USD / Hour

Action Behavior Centers

Expiration Date

Until further notice

Requirements

Bilingual in Spanish and English (highly preferred)
Bachelor's degree preferred, but not required
3-5 years of experience in a medical practice setting, focusing on patient collections
Strong understanding of medical billing processes and insurance claims
Excellent communication and negotiation skills
Proficiency in Central Reach, Sales Force, and the Google suite of products
Ability to work efficiently in a fast-paced environment and prioritize tasks effectively
Attention to detail and accuracy in record-keeping
Knowledge of HIPAA regulations and patient privacy laws
Ability to work collaboratively with a diverse team

Job Responsibility

Contact patients with outstanding balances to discuss payment options and resolve any billing issues
Maintain accurate records of patient accounts, payments, and communication
Utilize Central Reach, Sales Force, and the Google suite of products to manage patient accounts and track collections efforts
Collaborate with billing and administrative staff to address patient inquiries and concerns
Follow up with patients regarding payment arrangements and overdue accounts
Provide excellent customer service to patients while adhering to all HIPAA regulations and privacy policies
Meet monthly collection goals and performance metrics

What we offer

Competitive salary with opportunities for performance-based incentives
Health, dental, and vision insurance options
Paid time off and holiday pay
Professional development and training opportunities
A supportive and collaborative work environment in a dynamic medical practice setting

Fulltime

Loan Sales Specialist

At OneMain, Loan Sales Specialists empower customers by listening to their needs...

Location

United States , Gainesville

Salary:

Not provided

OneMain Financial

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Sales, Collections or Customer Service experience
Bilingual - Spanish

Job Responsibility

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

What we offer

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Paid time off for volunteer hours
Family back-up care

Fulltime

Customer Success Specialist

The Customer Success Specialist is primarily responsible for aftermarket sales a...

Location

United States , Columbus

Salary:

Not provided

ADB Safegate

Expiration Date

Until further notice

Requirements

High school diploma and 2-5 or more years of customer service experience
Ability to work with a variety of software and database systems to manager orders, pipelines and other company processes
Ability to interpret documented rules, past practices, or instruction on a semi-independent level

Job Responsibility

Supporting aftermarket order tracking, price quoting, and scheduling
Maintaining customer information in the appropriate Customer Relationship Management (CRM) systems and processes
Managing timelines and tasks to ensure schedules are met
Selling products and services
Communicating with customers to provide updates, field questions and respond to other requests
Responding to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Conferring with customers by telephone to provide information about products or services, take or enter orders, or obtain details of complaints
Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Providing Accounts Receivable follow up on past due accounts including collections calls, tracking / recording collections data and information from customers

What we offer

competitive salary/ benefits
The opportunity to develop your career
A great flexible working culture with company values and behaviours that help shape your development and lead to success for you and the Company
An international environment with opportunities to collaborate with colleagues in different countries around the globe