Bilingual Collections Specialist Job at GoodLeap

Customer Success Specialist

The Customer Success Specialist is primarily responsible for aftermarket sales a...

Location

United States , Columbus

Salary:

Not provided

ADB Safegate

Expiration Date

Until further notice

Requirements

High school diploma and 2-5 or more years of customer service experience
Ability to work with a variety of software and database systems to manager orders, pipelines and other company processes
Ability to interpret documented rules, past practices, or instruction on a semi-independent level

Job Responsibility

Supporting aftermarket order tracking, price quoting, and scheduling
Maintaining customer information in the appropriate Customer Relationship Management (CRM) systems and processes
Managing timelines and tasks to ensure schedules are met
Selling products and services
Communicating with customers to provide updates, field questions and respond to other requests
Responding to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources
Conferring with customers by telephone to provide information about products or services, take or enter orders, or obtain details of complaints
Keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
Providing Accounts Receivable follow up on past due accounts including collections calls, tracking / recording collections data and information from customers

What we offer

competitive salary/ benefits
The opportunity to develop your career
A great flexible working culture with company values and behaviours that help shape your development and lead to success for you and the Company
An international environment with opportunities to collaborate with colleagues in different countries around the globe

Bilingual Collections Specialist

Collections Specialists are responsible for resolving overdue bills and collecti...

Location

United States

Salary:

19.00 USD / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

1-2 years of direct experience in credit and collections
knowledge in sales, negotiation and persuasion tools
excellent verbal and written communication skills
prior telemarketing experience with financial products preferred
proficiency with Microsoft Office applications
self-motivated and extremely goal-oriented
team player
professional demeanor
bilingual English/Spanish required

Job Responsibility

Increase the collection of outstanding payments within our personal finance department
identify accounts with overdue payments and find solutions to help bring their loan to a current status
maintain daily, weekly and monthly collection and metric goals
outbound/inbound calls with clients to resolve debts owed
all in compliance with Goodleap’s collections policies and procedures

What we offer

bonus

Fulltime

Bilingual Collections Specialist

The Collections Specialists are responsible for contacting borrowers with delinq...

Location

Mexico , Mexico City

Salary:

89.33 MXN / Hour

GoodLeap

Expiration Date

Until further notice

Requirements

1-2 years of direct experience in credit and collections
knowledgeable in sales, negotiation, and persuasion tools
Excellent verbal and written communication skills
Prior call center experience with financial products preferred
Proficiency with Microsoft Office applications
Self-motivated and extremely goal-oriented
Team Player
Professional demeanor
Bilingual Spanish/English required

Job Responsibility

Outbound/Inbound calls with delinquent borrowers
Find solutions to help bring borrower’s loans to a current status
Process payments for borrowers with past due payments
Maintain daily, weekly, and monthly collection and metric goals
Remain in compliance with Goodleap’s collections policies and procedures

What we offer

bonus

Fulltime

New

French Bilingual Remote Collections Specialist

We are seeking a detail-oriented and customer-focused French Bilingual Remote Co...

Location

United States , Birmingham

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in French and English, both written and verbal
Previous experience in collections, accounts receivable, customer service, or credit and collections
Strong communication, negotiation, and conflict-resolution skills
Ability to manage difficult conversations with professionalism and tact
Proficiency with Microsoft Office, especially Excel, and experience using ERP or accounting systems
Strong attention to detail and organizational skills
Ability to work independently and manage priorities in a remote setting
High school diploma required
associate’s or bachelor’s degree preferred

Job Responsibility

Contact customers by phone, email, and written correspondence to follow up on past-due invoices
Communicate professionally in French and English with clients regarding account balances and payment arrangements
Review aging reports and prioritize collection efforts based on account status
Investigate and resolve customer billing disputes, payment discrepancies, and account issues
Document all collection activity, customer communications, and payment commitments in the appropriate system
Collaborate with internal teams such as accounts receivable, billing, customer service, and sales to resolve account concerns
Negotiate payment plans when appropriate and monitor adherence to agreed terms
Maintain a high level of professionalism and customer service while meeting collection targets
Reconcile customer accounts and ensure account information is accurate and up to date
Escalate high-risk or severely delinquent accounts as needed

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Medical Insurance Collections Specialist

A Healthcare Company is seeking an experienced and motivated Medical Insurance C...

Location

United States , Buena Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum three (3) years of experience in medical insurance collections or medical billing
Bilingual fluency in both Spanish and English (verbal and written)
Proficient knowledge of healthcare billing systems, claims follow-up, and denial management
Strong organizational and time management skills
Excellent communication and negotiation abilities
High attention to detail and compliance standards

Job Responsibility

Manage accounts receivable and pursue outstanding medical insurance claims from payers
Communicate effectively with insurance companies, patients, and internal teams to resolve outstanding balances
Conduct thorough follow-up on unpaid or underpaid claims, ensuring timely reimbursements
Interpret EOBs (Explanation of Benefits) and remittance advice
Accurately document collection efforts and outcomes in the billing system
Negotiate payment arrangements and address denials or appeals
Ensure compliance with state, federal, and company guidelines regarding patient confidentiality and collections practices

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Fulltime

Bilingual Loan Sales Specialist

At OneMain, Loan Sales Specialists empower customers by listening to their needs...

Location

United States , Round Rock

Salary:

Not provided

OneMain Financial

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Sales, Collections or Customer Service experience
Bilingual - Spanish

Job Responsibility

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

What we offer

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
Paid time off for volunteer hours
Family back-up care

Fulltime

Collections Specialist

Are you looking for a new challenge and have experience as a Collections Special...

Location

Canada , Baie-d'Urfé, Québec

Salary:

50000.00 - 55000.00 CAD / Year

Randstad

Expiration Date

May 09, 2026

Requirements

DEP/DEC in Accounting
1 - 2 years of experience in similar role
Experience working with an ERP Systems (an Asset)
Proficient in Excel
Bilingual (an Asset)

Job Responsibility

Manage the collection process
Investigation of all outstanding invoices and deductions
Perform weekly analysis of payment arrangements
Resolve payment discrepancies
Ensure compliance with credit limits
Management of outstanding orders
Reconcile accounts and prepare shift requests, write-offs and credit memos
Prepare all documentation related to deductions

What we offer

Beautiful company
Beautiful offices
Dynamic team
Reputed company
Free parking

Fulltime

!

New

Bilingual Loan Sales Specialist

At OneMain, Loan Sales Specialists empower customers by listening to their needs...

Location

United States , Del Rio

Salary:

Not provided

OneMain Financial

Expiration Date

Until further notice

Requirements

High School Diploma or GED

Job Responsibility

Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

What we offer

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)

Fulltime

Bilingual Collections Specialist

GoodLeap

Location:
United States

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 10, 2026

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 10, 2026

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Job Posted:
January 10, 2026