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Bilingual Collections Administrator

https://www.randstad.com Logo

Randstad

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Location:
Canada , Toronto

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Category:

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Our client in the Legal Services Industry is seeking a highly organized and detail-oriented Bilingual Collections Administrator to join their finance team. This critical role involves managing the accounts receivable portfolio and ensuring timely and professional communication with clients regarding outstanding balances.

Job Responsibility:

  • Engaging clients directly (via phone, email, etc.) to negotiate and secure remittance for overdue invoices, strictly adhering to internal compliance protocols
  • Systematically tracking, prioritizing, and managing a dedicated aged accounts receivable (AR) book, aiming to meet specific departmental performance metrics and KPIs
  • Ensuring all client account histories and collection activities within the dedicated Accounts Receivable system are precisely documented and consistently updated
  • Partnering with legal professionals, administrative support staff, and clients to thoroughly investigate and resolve unidentified or inaccurately posted payments
  • Completing client information forms as required
  • Processing client-fee adjustments and credit memos
  • Delivering consistently high-quality service and maintaining positive professional relationships during all financial interactions

Requirements:

  • Completion of a University Degree or College Diploma
  • A minimum of two years of relevant experience in a collections or accounts receivable role is strongly preferred
  • Fluency in both French and English (written and verbal) is mandatory
  • Proficiency with the Microsoft Office Suite (Excel, Word, Outlook)
What we offer:
  • Strong Career Trajectory
  • Competitive Salary & Benefits
  • Collaborative Culture

Additional Information:

Job Posted:
December 26, 2025

Expiration:
February 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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