Bilingual Client Services Representative Job at Demant (Kitchener)

Bilingual Client Service Representative - Outreach Agent

Location

United States , Stockton

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

English/Spanish bilingual fluency required, including reading and writing skills
High School Diploma, GED, or equivalent required
Strong customer service and communication skills
Comfortable speaking in front of groups and conducting presentations
Basic computer proficiency including: Microsoft Word, Excel, PowerPoint
Typing speed of 20+ WPM required
Ability to quickly learn new software systems
Valid California driver's license and proof of insurance required
Reliable transportation required
Strong organizational and multitasking abilities

Job Responsibility

Conduct face-to-face outreach and enrollment assistance services
Present healthcare plan options to beneficiaries through group and individual presentations
Assist beneficiaries with enrollment and disenrollment processes
Provide education on healthcare plans and available services
Support beneficiaries with medical exemption and waiver inquiries
Maintain positive working relationships with county staff and community organizations
Participate in community events and health fairs as needed
Perform enrollment/disenrollment data entry and documentation
Accurately document daily activities within CRM systems
Maintain compliance with established procedures and quality standards

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Bilingual Client Service Representative

This is an ideal opportunity for a bilingual customer service or inside sales pr...

Location

Canada , Winnipeg

Salary:

60000.00 - 65000.00 CAD / Year

Aplin

Expiration Date

Until further notice

Requirements

Must be fluently bilingual (English/French)
Excellent written and verbal communication skills
Previous experience in a customer service or sales-related role
Proficiency with MS Office
Strong organizational skills with an ability to meet deadlines

Job Responsibility

Act as the primary point of contact for customers
Provide expert product guidance and develop long-term customer relationships
Manage orders from initial stages to delivery
Identify opportunities with new and existing customers
Follow up on leads and quotations, update the CRM, and generate sales reports
Support regional sales managers with coordinating meetings, market research, and other administrative tasks

What we offer

Bonus opportunities
3 weeks of paid vacation
Comprehensive benefits and RRSP matching
Opportunities for professional growth and advancement

Fulltime

Client Service Representative - Outreach - Bilingual in Spanish

We are seeking a Client Service Representative - Outreach to support a healthcar...

Location

United States , Oakland

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint)
Ability to quickly learn new systems and technologies
Typing speed of 20+ WPM
Excellent communication, organizational, and interpersonal skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Ability to work both independently and collaboratively
Valid California driver's license, reliable transportation, and proof of insurance
Willingness and ability to travel within assigned counties
Familiarity with the local community and populations served

Job Responsibility

Conduct face-to-face outreach, including group presentations and one-on-one interactions with beneficiaries
Educate individuals on managed care options and assist with plan selection and utilization
Support enrollment and disenrollment processes, ensuring accuracy and compliance
Provide guidance on medical exemptions, waivers, and enrollment status updates
Maintain accurate and timely documentation in CRM systems
Perform data entry and transmit enrollment information in accordance with program policies
Build and maintain strong relationships with county staff, community organizations, and program stakeholders
Assist in training and mentoring new team members
Participate in community outreach events and health fairs to promote program awareness
Monitor and report quality issues, compliance concerns, and process improvement opportunities

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Client Service Representative - Outreach - Bilingual in Spanish

We are seeking a Client Service Representative - Outreach to support a healthcar...

Location

United States , Oakland

Salary:

20.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

High School Diploma, GED, or equivalent
Strong computer skills, including Microsoft Office (Word, Excel, PowerPoint)
Ability to quickly learn new systems and technologies
Typing speed of 20+ WPM
Excellent communication, organizational, and interpersonal skills
Ability to manage multiple priorities in a fast-paced, deadline-driven environment
Ability to work both independently and collaboratively
Valid California driver's license, reliable transportation, and proof of insurance
Willingness and ability to travel within assigned counties
Familiarity with the local community and populations served

Job Responsibility

Conduct face-to-face outreach, including group presentations and one-on-one interactions with beneficiaries
Educate individuals on managed care options and assist with plan selection and utilization
Support enrollment and disenrollment processes, ensuring accuracy and compliance
Provide guidance on medical exemptions, waivers, and enrollment status updates
Maintain accurate and timely documentation in CRM systems
Perform data entry and transmit enrollment information in accordance with program policies
Build and maintain strong relationships with county staff, community organizations, and program stakeholders
Assist in training and mentoring new team members
Participate in community outreach events and health fairs to promote program awareness
Monitor and report quality issues, compliance concerns, and process improvement opportunities

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Sales Representative (Bilingual Mandarin)

We are seeking a motivated and results-driven Bilingual Mandarin Sales Represent...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must be bilingual in Mandarin and English
2+ years of sales, business development, or outbound calling experience
Strong experience with cold calling and lead generation
Excellent verbal communication, interpersonal, and negotiation skills
Comfortable making a high volume of outbound calls
Proficiency with CRM systems and Microsoft Office
Self-motivated, goal-oriented, and able to work independently

Job Responsibility

Conduct outbound cold calls to prospective clients to generate new business opportunities
Identify, qualify, and develop leads through phone, email, and other outreach methods
Build and maintain strong client relationships with Mandarin- and English-speaking contacts
Present products and services clearly and persuasively to potential customers
Schedule appointments, follow up on inquiries, and move prospects through the sales pipeline
Maintain accurate records of calls, outreach activity, and client interactions in CRM systems
Collaborate with internal teams to support client needs and business growth goals
Meet or exceed individual activity and sales targets

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Call Center Representative - Bilingual

Bilingual Customer Service Representative - Remote Seeking Fluency in English +...

Location

United States

Salary:

17.00 - 18.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Minimum 1-2 years of call center experience required
Prior customer service experience required
High-volume phone support experience strongly preferred
Experience working directly with the public required
Healthcare, Medicaid, managed care, or human services experience strongly preferred
High School Diploma or GED required
Strong verbal and written communication skills
Excellent attendance and reliability
Strong customer service and problem-solving abilities
Ability to multitask in a fast-paced environment

Job Responsibility

Handle high-volume inbound customer service calls related to Medicaid enrollment services
Answering questions regarding healthcare plans and managed care options
Assist individuals with enrollment and disenrollment processes
Help customers select appropriate healthcare plans based on their needs
Provide accurate program information and education regarding benefits and services
Process and review enrollment forms for completeness and accuracy
Mail requested forms and information to clients
Escalate concerns and service issues to leadership when needed
Maintain accurate documentation of all customer interactions
Support quality service standards and daily performance goals

What we offer

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Client Services Specialist

We are looking for a Client Services Specialist to support client service and po...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

4-year Bachelor’s or Honours degree required
Experience in customer service, customer support, or a related client-facing administrative role
Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel
Familiarity with Salesforce or the ability to quickly learn CRM and policy-related systems
Strong written and verbal communication skills, with bilingual abilities considered an asset
High level of accuracy, patience, and attention to detail when handling documentation and record updates
Ability to learn new processes quickly, follow direction effectively, and remain flexible as priorities change

Job Responsibility

Communicate with clients regularly to share application progress, answer questions, and ensure they remain informed throughout the service process
Coordinate with insurance carriers to obtain updates, resolve outstanding items, and maintain momentum on pending policy activity within expected timeframes
Review new leads and application materials carefully, verify completeness and accuracy, and address discrepancies before processing moves forward
Maintain organized records, update customer and policy information, and track follow-up actions using internal systems and standard office software
Prepare reports, manage correspondence, and use tools such as Outlook, Word, and Excel to support daily workflow and service reporting
Respond to client concerns with empathy, offering clear guidance and practical solutions when issues arise
Adjust to changing business needs by assisting with priority shifts, administrative support tasks, and additional projects assigned by leadership
Represent the organization in a detail oriented and service-focused manner through dependable communication and strong attention to detail

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Bilingual Sales Representative

Avantor is looking for a dedicated and high-energy Sales Representative to manag...

Location

Canada , Ottawa

Salary:

61500.00 - 101430.00 USD / Year

Avantor

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent/applicable experience required
3–5 years of success in complex sales environments, ideally involving long sales cycles and multiple decision-makers
Solid background in B2B sales, with the ability to build and maintain strong client relationships
Proficiency with CRM systems, using data to manage pipelines and optimize performance
Ability to work independently and successfully manage time and territory
Comfortable applying analytical skills to help identify opportunities and inform account strategy
A valid driver’s license is required, as travel may be necessary to fulfill key responsibilities of the role
Canadian Sales associates are required to travel to the United States for annual sales conferences and occasional training sessions
Collaboration Tool: Microsoft Suite and CRM platforms

Job Responsibility

Manages a large territory of customer accounts, serving as the primary point of contact post-sale, managing complex negotiations and driving customer satisfaction, retention, and business growth
Engages with clients through a mix of face-to-face meetings and digital channels (e.g., phone, email, video conferencing) to close sales, provide ongoing support, and ensure a high-quality customer experience
Responds to inquiries and offers consultative guidance on appropriate products and services
Executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume while maintaining service excellence
Applies commercial insight and relationship management skills to support both tactical execution and strategic territory development
Mentors less experienced sales representatives and contributes to regional sales strategy
Build strong, trust‑based relationships with customers at all levels—executive, operational, and technical
Understand customer workflows, priorities, and purchasing behaviors to position Avantor/VWR as a strategic partner
Sell consultatively by identifying customer needs and presenting tailored, value-driven solutions
Manage a diverse product portfolio aligned with company strategies and customer requirements

What we offer

Competitive compensation: salary, commission, car allowance
Technology/Equipment provided
Three weeks’ starting vacation entitlement
10 paid statutory holidays, Diversity Day, Volunteer Time Off
Paid sick days
Extended medical, dental, health & vision coverage, paid by Avantor
Fertility and Family Building benefit, paid by Avantor
Group RRSP with company matching contributions
Employee stock purchase program
Employee Assistance Program

Fulltime

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Bilingual Client Services Representative

Job Description

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