Bilingual Client Service Representative Job at Aplin (Winnipeg)

Bilingual customer service representative

Are you passionate about customer service and enjoy finding solutions to meet cl...

Location

Canada , Longueuil

Salary:

21.00 - 24.00 CAD / Hour

Randstad

Expiration Date

February 18, 2026

Requirements

Perfect bilingualism (French/English), spoken and written, required to communicate with english-speaking clients and partners outside Quebec
Minimum of 2 years of experience in a similar role (customer service, technical support, telemarketing, dispatch, or appointment scheduling)
Previous call center experience required
Excellent communication skills, active listening, and strong interpersonal abilities
Proficiency with CRM tools and office software (Outlook, Excel, Word)
Autonomous, detail-oriented, and professional
Ability to work under pressure and manage multiple priorities efficiently
Team-oriented, motivated, and performance-driven

Job Responsibility

Answer inbound and outbound calls with professionalism and empathy
Provide technical support, including basic troubleshooting and escalating complex cases to the appropriate department
Ensure the efficient dispatching of service requests and technical interventions
Schedule and confirm client appointments while ensuring accurate follow-ups
Make outbound calls for client follow-ups, satisfaction surveys, or light telemarketing activities
Use CRM tools and digital platforms to manage and document all customer interactions
Meet and exceed established performance objectives (KPIs)

What we offer

Fast-growing company offering stability and career advancement opportunities
Comprehensive training provided upon hire
Friendly, inclusive, and supportive work environment
Competitive salary, social benefits, and employee recognition programs

Fulltime

Bilingual Customer Service Representative

Primarily responsible to collect monies on behalf of our clients while maintaini...

Location

United States , San Antonio

Salary:

Not provided

ChaseSource

Expiration Date

Until further notice

Requirements

Basic computer skills
Ability to compute basic math calculations
Ability to multi-task
Competitive
Resourceful
Goal Driven
Great Work Ethic
Team Player
Punctuality
Good Attendance

Job Responsibility

Take inbound and outbound phone calls to collect monies by negotiating payment terms and methods when right party is reached
Monitor debtors accounts and follow-up to ensure payments are made in a timely manner
Utilize various skip tracing techniques and collection strategies to locate right parties in order to collect monies
Collect balance or set up an appropriate payment plan
Review accounts to identify adjustments, discrepancies and create a request for resolution
Handle debtor disputes and overcome stalls and objections & suggest money sources for debt payment
All other duties as assigned

Fulltime

Bilingual Customer Service Representative

Embark on a rewarding career as a Bilingual Customer Service Representative at a...

Location

Canada , Concord

Salary:

22.00 CAD / Hour

Randstad

Expiration Date

February 15, 2026

Requirements

Fluent in English and French, with superior reading and writing skills
A background in customer service or insurance is preferred, preplanning is an asset
Demonstrate exceptional communication skills, with a knack for active listening and problem-solving
Tech-savvy with a willingness to adapt to new technologies, software and AI functions
Thrive in a team-oriented environment, ready to collaborate for mutual success
Professional appearance
Ability to work in a fast paced environment
Ability to follow instructions, procedures, and company guidelines

Job Responsibility

Provide exceptional customer service in English and French to a vast Canadian customer and client base
Manage new business, policy service, and claims while collaborating with various departments
Handle inbound and outbound calls, processing emails, and responding to fax requests
Guide families through sensitive situations, offering empathy and efficient support during difficult times
Proactively address and resolve customer inquiries, ensuring a seamless claims process and policy service
Collaborative team like environment with expectations to have cameras on
Agile, ability to adjust to new and changing business needs as the company grows

What we offer

Remote work opportunity
Great work-life balance
Excellent on-boarding process, with great training provided for the first month before going on the phones
Opportunity to be a part of an excellent organization, with a collaborative culture, focused on investment in their employees
Opportunity for permanency with salary increase, benefits, and paid time off from day 1

Fulltime

Bilingual customer service representative

Are you passionate about customer service and enjoy finding solutions to meet cl...

Location

Canada , Laval

Salary:

21.00 - 24.00 CAD / Hour

Randstad

Expiration Date

February 18, 2026

Requirements

Perfect bilingualism (French/English), spoken and written
Minimum of 2 years of experience in a similar role (customer service, technical support, telemarketing, dispatch, or appointment scheduling)
Previous call center experience required
Excellent communication skills, active listening, and strong interpersonal abilities
Proficiency with CRM tools and office software (Outlook, Excel, Word)
Autonomous, detail-oriented, and professional
Ability to work under pressure and manage multiple priorities efficiently
Team-oriented, motivated, and performance-driven

Job Responsibility

Answer inbound and outbound calls with professionalism and empathy
Provide technical support, including basic troubleshooting and escalating complex cases to the appropriate department
Ensure the efficient dispatching of service requests and technical interventions
Schedule and confirm client appointments while ensuring accurate follow-ups
Make outbound calls for client follow-ups, satisfaction surveys, or light telemarketing activities
Use CRM tools and digital platforms to manage and document all customer interactions
Meet and exceed established performance objectives (KPIs)

What we offer

Fast-growing company offering stability and career advancement opportunities
Comprehensive training provided upon hire
Friendly, inclusive, and supportive work environment
Competitive salary, social benefits, and employee recognition programs

Fulltime

Customer Service Representative

Are you that rare talent who excels in B2B customer service, possesses strong ad...

Location

Canada , Ville Saint-Laurent

Salary:

46800.00 - 48750.00 CAD / Year ▼

Randstad

Expiration Date

February 12, 2026

Requirements

Absolute Bilingualism (French-English)
Minimum of one year experience (two years preferred) in an office environment or corporate setting
Ability to commit long-term and demonstrate stability
Aptitude for comprehension and demonstrating logic in the work
Proficiency in standard office software
Acceptance of 100% on-site work in Ville Saint-Laurent

Job Responsibility

Manage a portfolio of major client accounts
Perform order entry and follow-up from A to Z, without any sales tasks or prospecting for new clients
Ensure order tracking and check inventory at the different production sites (Ontario and Alberta)
Verify prices and resolve inconsistencies by contacting representatives and the pricing department
Generate reports on major clients using existing software (AS400 and IBM Query)
Demonstrate logic (comparison of past/current orders) to advise production accordingly

What we offer

Exceptional Group Insurance: The employer pays 90% of the insurance premium
Advantageous Retirement Plan: Company contribution up to 5% of salary
Health and Wellness: $450 for glasses (every two years) and $750 per treatment for massages and physiotherapy
Flexibility and Balance: Flexible schedule (37.5 hours/week)
Company Culture: Employee-focused work environment , with a good atmosphere and an open and involved management style

Fulltime

Storefront Customer Service Representative

We are looking for a Customer Service Representative to join our team and provid...

Location

United States , Harris County

Salary:

Not provided

ChaseSource

Expiration Date

Until further notice

Requirements

High school diploma or equivalent from accredited institution
Bilingual, fluent in English and Spanish preferred
Previous experience in customer service or a related field is preferred
At least 2 full and/or consecutive years of experience working in a call-center environment
Proficient computer skills and the ability to learn new software quickly
Ability to work well under pressure and in a fast-paced environment
Strong problem-solving and conflict resolution abilities
Professional phone etiquette and the ability to handle difficult customers
Excellent verbal and written communication skills
Strong organizational skills and attention to detail

Job Responsibility

Handle high volume of incoming walk-in customers in a professional and timely manner
Communicate with customers in person, via phone, email or chat
Assist customers with their inquiries, provide accurate information, and resolve any issues or concerns they may have in a professional and timely manner
Utilize available resources and defined research procedures to quickly respond to all inquiries regarding account activity, tag fulfillment and standard violation resolution
Collaborate with other departments to escalate and resolve complex customer issues
Take ownership of customer problems and follow up to ensure their satisfaction
Maintain PCI compliance as it relates to collecting and processing payments with credit card and/or banking information
Meet daily qualitative and quantitative targets to maintain operational standards
Reconcile payments and prepares end-of-day reports as specified per section
Update customer records and maintain accurate documentation of all customer interactions

Fulltime

Spanish Customer Support Representative

Helpware is looking for a fantastic bilingual (English and Spanish) Customer Ser...

Location

Portugal

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Prior experience in customer service working across multiple channels
Fluency in both English and Spanish (bilingual level)
Prior experience working with highly demanding customers and British services
A solid understanding of IT and Microsoft Office
Excellent oral and written English and Spanish communication skills
Readiness, flexibility, and previous experience to work 8 hours work shift+1h break on late shifts and weekends
Must currently live in Portugal and be eligible to work there as a contractor

Job Responsibility

Providing top-notch customer service through phone, email, and social media
Addressing a variety of customer inquiries in a personalized, friendly, and informative manner
Fully accountable for solving customers’ problems, particularly ensuring that buyers receive their tickets on time and sellers are paid on time
Advising customers, both buyers and sellers, with guarantees, fulfillment assistance, refunds, payments, purchases, listing tickets, questions about the site, account issues, venue information
Maintaining your and your team's performance metrics at a high level
Acting as a community advocate for our Client’s partners and ensure the best representativity of their brand

Fulltime

Customer Care Representative

Join a stable company specializing in flexible packaging for the food sector in ...

Location

Canada , Saint-Léonard

Salary:

55000.00 - 70000.00 CAD / Year

Randstad

Expiration Date

February 23, 2026

Requirements

Significant experience in B2B Customer Service (Business to Business) to understand the dedicated relationship dynamic (not based on a script)
Fluent proficiency in both English and French (spoken and written)
Ability to handle pressure from buyers in the food industry, who can be direct and demanding, without taking criticisms personally

Job Responsibility

Order and Information Management: Enter, manage, and follow up on orders and technical information requests via phone and email
Proactive Communication: Liaise between clients (buyers), internal sales representatives, and the Production Planning department
Resolution and Follow-up: Communicate statuses, production delays, or unforeseen situations to clients (often a more difficult aspect, requiring composure)
Complaints: Manage initial client complaints and ensure coordination of responses
Systems: Use internal systems (QD) and the SalesForce CRM for documentation and follow-up

What we offer

Bonus: Access to a bonus based on the company's overall performance
Career Growth: Clear possibility of advancement towards Sales roles in the medium term
Flexibility: 37.5-hour work week with some flexibility on arrival times (between 6 a.m. and 9 a.m.)
Environment: Positive work atmosphere with a strong retention culture and a non-micromanagement style
Accessibility: Accessible by public transport and parking available on site (including Communauto parking)

Fulltime

Bilingual Client Service Representative

Aplin

Location:
Canada , Winnipeg

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 19, 2025

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