Bilingual client relations specialist, Randstad

Bilingual client relations specialist

Randstad

Location:
Canada, Montréal

Category:
Customer Service

Contract Type:
Not provided

Salary:

50000.00 - 65000.00 CAD / Year

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Job Description:

We partner with professional, corporate organizations seeking experienced, bilingual candidates who are committed to delivering exceptional client care. If you have 3+ years of experience in a professional, client-facing role, understand the importance of clear communication and organization, and are ready to join a company that values long-term growth and career development, this opportunity is for you.

Job Responsibility:

Provide high-level support to clients via phone, email, and internal systems
Follow up on inquiries, service requests, and client needs with professionalism and urgency
Maintain accurate data entry and manage account records in internal systems (CRM, ERP, etc.)
Coordinate with internal departments (sales, operations, finance) to ensure smooth client experiences
Support process improvements and contribute to maintaining service excellence standards
Represent the company with professionalism in all communications — internally and externally

Requirements:

Minimum 3 years of experience in a professional, client-facing role (customer service, account support, operations, or similar)
Fluent in both French and English — spoken and written
Comfortable with corporate communication styles, email etiquette, and handling client inquiries with professionalism
Skilled in using CRM systems, Microsoft Office, and internal databases
Highly organized, deadline-oriented, and confident working with KPIs
Located in Montreal or Greater Montreal and available to work on-site or hybrid as needed

What we offer:

Competitive salary packages with annual performance reviews
Full benefits and paid vacation from day one
Opportunities for advancement and leadership development
Hybrid or in-office models depending on employer preference
Modern, structured work environments with strong team cultures
Work for well-established companies that value excellence and employee growth

Additional Information:

Job Posted:
May 31, 2025

Expiration:
July 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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