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We are looking for a detail-oriented Bilingual Chinese Administrative Assistant to join our team in Boston, Massachusetts. In this long-term contract position, you will play a crucial role in supporting daily operations, ensuring smooth communication, and maintaining organizational efficiency. This opportunity is ideal for someone who thrives in a fast-paced environment while providing exceptional administrative support.
Job Responsibility:
Handle inbound and outbound calls with professionalism and efficiency
Deliver excellent customer service by addressing inquiries and resolving issues promptly
Perform accurate data entry to maintain up-to-date records and documentation
Coordinate email correspondence to ensure timely communication with clients and team members
Manage scheduling and appointment bookings to optimize workflow
Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, to complete administrative tasks
Assist in organizing and maintaining files for easy access and retrieval
Collaborate with team members to support various projects and initiatives
Ensure effective communication across languages to bridge gaps between English and Chinese speakers
Requirements:
Proficiency in both written and spoken Chinese and English
Strong communication skills, both verbal and written
Demonstrated experience in handling inbound and outbound calls
Familiarity with customer service practices and principles
Proficiency in using Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
Ability to manage schedules and appointments efficiently
Attention to detail and accuracy in data entry
Previous administrative support experience in an environment requiring attention to detail
What we offer:
medical, vision, dental, and life and disability insurance