CrawlJobs Logo

Bilingual Case Specialist

https://www.roberthalf.com Logo

Robert Half

Location Icon

Location:
United States , Mission Valley, CA

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking a dedicated and culturally competent Case Specialist fluent in Farsi, Dari, or Pashto to join our team. The ideal candidate will provide case management support, assist clients with accessing critical resources, and help navigate complex social services systems. This role requires excellent communication skills, empathy, and attention to detail.

Job Responsibility:

  • Provide case management services to clients, including intake, assessment, and follow-up
  • Assist clients in accessing resources, benefits, and services tailored to their individual needs
  • Maintain accurate records of client interactions and case progress
  • Serve as a cultural and linguistic bridge, ensuring clear communication for Farsi/Dari/Pashto-speaking clients
  • Collaborate with internal teams and community partners to provide comprehensive support
  • Advocate for clients’ needs and connect them with additional support programs as necessary

Requirements:

  • Fluent in Farsi, Dari, or Pashto (spoken and written)
  • Experience in case management, social work, or related field preferred
  • Strong interpersonal and communication skills, with the ability to work effectively with diverse populations
  • Knowledge of community resources and social services programs is a plus
  • Ability to maintain confidentiality and handle sensitive information with professionalism

Nice to have:

Knowledge of community resources and social services programs is a plus

What we offer:
  • medical, vision, dental, and life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
February 21, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Bilingual Case Specialist

New

Bilingual Case Specialist

Provide direct support to clients navigating social services. Manage cases, conn...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in Farsi, Dari, or Pashto (spoken and written) required
  • Experience in case management, social work, or related fields preferred
  • Strong interpersonal skills and ability to work with diverse populations
  • Familiarity with community resources and social services programs a plus
  • Commitment to confidentiality and professionalism when handling sensitive information
Job Responsibility
Job Responsibility
  • Conduct client intake, assessments, and ongoing case management
  • Connect clients with appropriate resources, benefits, and community services
  • Maintain accurate and timely documentation of client interactions
  • Serve as a liaison for Farsi/Dari/Pashto-speaking clients, facilitating clear understanding and access to services
  • Collaborate with internal teams and external partners to provide comprehensive client support
  • Advocate for clients and assist with navigating complex social service systems
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Bilingual Case Specialist

The Bilingual Case Specialist will work directly with clients to assess needs, d...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluency in both English and Pashto (written and verbal) required
  • Bachelor’s degree in Social Work, Human Services, Psychology, or related field preferred
  • 1+ year of experience in case management, social services, or nonprofit work preferred
  • Strong knowledge of community resources and public assistance programs
  • Excellent interpersonal, communication, and documentation skills
  • Ability to handle sensitive information with professionalism and confidentiality
  • Strong organizational skills and ability to manage multiple cases effectively
Job Responsibility
Job Responsibility
  • Conduct comprehensive client intake assessments in English and Pashto
  • Develop individualized service plans and monitor client progress
  • Provide direct support and advocacy for clients navigating housing, healthcare, employment, education, and social services
  • Maintain accurate and timely documentation in case management systems
  • Coordinate with internal teams and external community partners to ensure seamless service delivery
  • Assist clients with completing applications, forms, and benefit enrollment
  • Provide crisis intervention and referrals as needed
  • Participate in outreach initiatives and community engagement efforts
  • Ensure compliance with organizational policies and funding requirements
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Referral Services Specialist

A leading private medical enterprise is seeking a Referral Services Specialist t...
Location
Location
United States , Alhambra
Salary
Salary:
25.00 - 33.00 USD / Hour
tpsmithgroup.com Logo
Tucker Parker Smith Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–3 years of experience in scheduling, case management, or utilization review
  • Bilingual in English and Spanish – MUST HAVE
  • High school diploma or equivalent
  • Experience reviewing healthcare documentation and identifying gaps
  • Minimum of 3 years of healthcare experience
  • Strong organizational, time-management, and communication skills
  • Proficiency with computer systems and standard healthcare technology
Job Responsibility
Job Responsibility
  • Review referrals and identify missing or incomplete documentation
  • Coordinate care across multiple service sites and specialties
  • Collaborate with providers and care teams to assess medical necessity
  • Support patient intake and admissions processes
  • Communicate with patients and families regarding care coordination needs
  • Ensure accurate and timely documentation within clinical systems
  • Fulltime
Read More
Arrow Right

French Bilingual Customer Support Specialist II

We are looking for a French Bilingual Customer Support Specialist II to deliver ...
Location
Location
Philippines , Metro Manila
Salary
Salary:
Not provided
partnerhero.com Logo
PartnerHero
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of customer support experience, preferably in a BPO, SaaS, eCommerce, or tech-enabled environment
  • Fluent in French and English (written and spoken)
  • Proven ability to handle complex or escalated customer issues with professionalism and empathy
  • Strong written communication skills with attention to tone, clarity, and accuracy
  • Experience using CRM or ticketing tools (e.g., Zendesk, Salesforce, Freshdesk, or similar)
  • Comfortable working independently in a remote setup
  • Previous experience in a healthcare or healthcare-related support environment (e.g., patient support, health insurance, medical devices, telehealth platforms)
Job Responsibility
Job Responsibility
  • Provide professional and timely customer support in French and English across assigned channels (email/chat/voice)
  • Resolve moderate to complex customer concerns, including account issues, billing questions, and product or service inquiries
  • Accurately document interactions, resolutions, and next steps in CRM and ticketing systems
  • Identify recurring issues and provide feedback to improve processes, knowledge bases, and customer experience
  • Adhere to SLA, QA, and compliance standards
  • Collaborate with internal teams (QA, Training, Ops) to ensure consistent service delivery
  • Act as a point of support for escalated or sensitive customer cases when needed
What we offer
What we offer
  • Competitive base salary
  • Generous paid time off
  • Comprehensive benefits package including medical, dental, and vision options
  • Training and professional development opportunities
  • Fulltime
Read More
Arrow Right

Immigrant School Impact Specialist

World Relief Durham is looking for a bilingual Immigrant School Impact Specialis...
Location
Location
United States , Durham
Salary
Salary:
23.50 - 25.50 USD / Hour
latinomemphis.org Logo
Latino Memphis
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
  • Bachelor’s degree in Education or applicable field
  • 3 or more years of work experience in education, youth development, or related field
  • An ability to serve diverse populations
  • Proficiency in Microsoft applications including, Outlook, Work, PowerPoint, etc.
  • Entrepreneurial skills
  • self-starter
Job Responsibility
Job Responsibility
  • Supervise employees including monitoring daily work activities, tracking and approving timesheets, monitoring performance, documenting performance concerns, and HRIS management
  • Lead staff in a manner consistent with Christian values
  • Work closely with the RIYS Manager and program staff to further develop needed Youth Services
  • Coordinate with DPS staff, students and parents to identify needs and challenges faced by students
  • Cooperate with DPS staff to develop and implement tutoring program and curriculum
  • Implement in-school and/or after-school ongoing tutoring
  • Facilitate interpretation for parent/teacher conferences
  • Facilitate increased communication between parents and teachers through translation of school forms
  • Work with DPS and volunteer base to provide transportation for target students
  • Facilitate deeper parent and family engagement with and integration into school community life
What we offer
What we offer
  • Competitive benefits package
  • Employee discount program
  • Gold-level Cigna Healthy Workforce Designation.
  • Fulltime
Read More
Arrow Right

Autism Waiver Program Specialist

ServiceNet, a leading Human Services agency, is seeking compassionate, dedicated...
Location
Location
United States , Northampton
Salary
Salary:
20.00 - 21.53 USD / Hour
servicenet.org Logo
ServiceNet
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree preferred or education equivalent to a 4-year college degree
  • High School Diploma / GED required
  • Bilingual in Spanish STRONGLY preferred
  • Knowledge of autism and treatments
  • Over 1 year supporting children with autism in family home settings
  • Vehicle, valid driver's license and acceptable driving history record required
Job Responsibility
Job Responsibility
  • Be part of teams that provide outreach support to children with autism in home-based setting
  • Identify needs and engage experts to evaluate, recommend and schedule to deliver interventional strategies
  • Implement services delivery for the child and family and track the results
  • Be an advising intermediary to requisition additional supports and educate other providers on working with the child and family
  • Help apply for, access and use funding as required for support and services that will benefit the child and family
  • Track and report all expenditures to funding sources
  • Help Children and families transition into subsequent programs and assistance that meet their next level of needs
  • Day to day problem solving
What we offer
What we offer
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Competitive salary
  • Generous PTO (time-off) package
  • Comprehensive health and dental insurance plans
  • Life insurance and long-term disability insurance
  • Fulltime
Read More
Arrow Right

Qa Specialist - Bilingual French/english

Our downtown based client is looking to hire a BILINGUAL (FRENCH/ENGLISH) QA Spe...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
March 06, 2026
Flip Icon
Requirements
Requirements
  • Fluent FRENCH and ENGLISH communication
  • 1+ years of QA experience
  • Familiarity with automated testing tools (LoadRunner, WinRunner, etc.)
  • Strong experience in test case management, defect tracking, and writing test reports
  • A proactive approach to risk management and change control
  • Ability to work independently and as part of a collaborative team
  • Solid communication skills—verbal, written, and visual
Job Responsibility
Job Responsibility
  • Lead and support projects using proven methodologies (including Agile)
  • Use Microsoft Project for planning/tracking and Excel for data analysis
  • Present insights and progress using PowerPoint
  • Review business requirements and design documentation for completeness and testability
  • Create, execute, and manage test cases—even when documentation is limited
  • Identify, document, and track defects through to resolution
  • Evaluate risk and support the change management process
What we offer
What we offer
  • Be part of innovative projects that impact real-world systems
  • Grow your technical and analytical skills in a supportive environment
  • Flexible work options (hybrid/remote, depending on role and location)
  • Great team culture, open communication, and opportunities for growth
Read More
Arrow Right
New

Personal Care Specialist

Our team members are at the heart of everything we do. At Cencora, we are united...
Location
Location
Canada , Burnaby; Penticton; Nanaimo; White Rock; Delta
Salary
Salary:
48500.00 - 74690.00 CAD / Year
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bilingualism (English/French) is an asset (requirement for province of Quebec)
  • Experience in customer service setting
  • Post-secondary education certificate, diploma, or degree (preferred)
  • Experience in reimbursement, call center/pharmaceutical industry, health insurance, or clinical support (asset)
  • Knowledge of medical information, CRM systems (Salesforce), and pharmacy operations (preferred)
  • Exceptional customer service skills and phone etiquette
  • Detail and results oriented, with strong analytical and organizational skills
  • Excellent time management and sense of urgency
  • Ability to collaborate effectively and work autonomously in a remote home office environment
  • Strong written and verbal communication skills in English and French (for Quebec/New Brunswick)
Job Responsibility
Job Responsibility
  • Serves as the consistent and expert primary contact for patients, guiding and supporting them through reimbursement, copay management, and pharmacy coordination across all phases of their medication journey
  • Communicates directly with patients to gather information, educating on program services (including injection training, pharmacy options, and coverage support), and empowering patients to navigate their therapy
  • Coordinates and maintains prescription coverage and renewals, interacting regularly with pharmacies, insurance companies, and other partners to resolve obstacles and ensure timely access to medication
  • Collaborates with Field Case Managers (FCMs) and the broader care network to deliver seamless onboarding and ongoing patient support
  • Adapts services for diverse clinic and pharmacy models, connecting with preferred pharmacy teams and biologic coordinators as required by territory
  • Anticipates potential challenges, proactively problem-solves, and provides tailored guidance and support for each patient
  • Manages adverse event reporting and takes on additional program support or ad hoc duties as assigned
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
Read More
Arrow Right