Bilingual Case Specialist Job at Robert Half (Mission Valley, CA)

Bilingual Case Specialist

Provide direct support to clients navigating social services. Manage cases, conn...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in Farsi, Dari, or Pashto (spoken and written) required
Experience in case management, social work, or related fields preferred
Strong interpersonal skills and ability to work with diverse populations
Familiarity with community resources and social services programs a plus
Commitment to confidentiality and professionalism when handling sensitive information

Job Responsibility

Conduct client intake, assessments, and ongoing case management
Connect clients with appropriate resources, benefits, and community services
Maintain accurate and timely documentation of client interactions
Serve as a liaison for Farsi/Dari/Pashto-speaking clients, facilitating clear understanding and access to services
Collaborate with internal teams and external partners to provide comprehensive client support
Advocate for clients and assist with navigating complex social service systems

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Case Specialist

The Bilingual Case Specialist will work directly with clients to assess needs, d...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both English and Pashto (written and verbal) required
Bachelor’s degree in Social Work, Human Services, Psychology, or related field preferred
1+ year of experience in case management, social services, or nonprofit work preferred
Strong knowledge of community resources and public assistance programs
Excellent interpersonal, communication, and documentation skills
Ability to handle sensitive information with professionalism and confidentiality
Strong organizational skills and ability to manage multiple cases effectively

Job Responsibility

Conduct comprehensive client intake assessments in English and Pashto
Develop individualized service plans and monitor client progress
Provide direct support and advocacy for clients navigating housing, healthcare, employment, education, and social services
Maintain accurate and timely documentation in case management systems
Coordinate with internal teams and external community partners to ensure seamless service delivery
Assist clients with completing applications, forms, and benefit enrollment
Provide crisis intervention and referrals as needed
Participate in outreach initiatives and community engagement efforts
Ensure compliance with organizational policies and funding requirements

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Legal Intake Director

The Director of Intake will be responsible for ensuring that all potential clien...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills and excellent communication skills
Highly organized, efficient and proactive with an attention to detail
Effective problem-solving abilities
Strong personal focus on meeting or exceeding individual, department and Firm expectations
Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible or cannot be improved
Ability to work effectively within a team-oriented work environment and independently
Knowledge of NYS no-fault and workers’ compensation rules and applicability and ability to read police reports and discern key information
Prior personal injury law firm experience required – 3 to 5 years’ experience
management experience highly preferred
Bilingual, Spanish preferred but not a must

Job Responsibility

Phone Accountability: including but not limited to making initial contact with potential new clients, assisting on calls to increase the likelihood of conversation and assisting and advising intake specialists and new case specialists
File and Data Management: including but not limited to assigning new cases to the appropriate teams and running and analyzing weekly reports as required by management
Intake Management: including but not limited to evaluating leads with the intended purposes of converting to a case, quality control of all intake and new case specialists to ensure clients and potential clients are being serviced properly, and run weekly huddle meetings to discuss performance goals, celebrate wins, and discuss any roadblocks the team is running into and solutions to overcome them
Marketing: including but not limited to ensuring that marketing information and all demographic information is entered into the CMS accurately
Reporting: running and analyzing weekly and monthly reports to provide data to upper management including conversion reports, reports related to marketing campaign success and wanted vs. unwanted leads

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Intake Director

Premier Plaintiff's Personal Injury NYC Law Firm is seeking an experienced, deta...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills and excellent communication skills
Highly organized, efficient and proactive with an attention to detail
Effective problem-solving abilities
Strong personal focus on meeting or exceeding individual, department and Firm expectations
Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible or cannot be improved
Ability to work effectively within a team-oriented work environment and independently
Knowledge of NYS no-fault and workers’ compensation rules and applicability and ability to read police reports and discern key information
Prior personal injury law firm experience required – 3 to 5 years’ experience
Bilingual, Spanish preferred but not a must

Job Responsibility

Phone Accountability: including but not limited to making initial contact with potential new clients, assisting on calls to increase the likelihood of conversation and assisting and advising intake specialists and new case specialists
File and Data Management: including but not limited to assigning new cases to the appropriate teams and running and analyzing weekly reports as required by management
Intake Management: including but not limited to evaluating leads with the intended purposes of converting to a case, quality control of all intake and new case specialists to ensure clients and potential clients are being serviced properly, and run weekly huddle meetings to discuss performance goals, celebrate wins, and discuss any roadblocks the team is running into and solutions to overcome them
Marketing: including but not limited to ensuring that marketing information and all demographic information is entered into the CMS accurately
Reporting: running and analyzing weekly and monthly reports to provide data to upper management including conversion reports, reports related to marketing campaign success and wanted vs. unwanted leads

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Referral Services Specialist

A leading private medical enterprise is seeking a Referral Services Specialist t...

Location

United States , Alhambra

Salary:

25.00 - 33.00 USD / Hour

Tucker Parker Smith Group

Expiration Date

Until further notice

Requirements

2–3 years of experience in scheduling, case management, or utilization review
Bilingual in English and Spanish – MUST HAVE
High school diploma or equivalent
Experience reviewing healthcare documentation and identifying gaps
Minimum of 3 years of healthcare experience
Strong organizational, time-management, and communication skills
Proficiency with computer systems and standard healthcare technology

Job Responsibility

Review referrals and identify missing or incomplete documentation
Coordinate care across multiple service sites and specialties
Collaborate with providers and care teams to assess medical necessity
Support patient intake and admissions processes
Communicate with patients and families regarding care coordination needs
Ensure accurate and timely documentation within clinical systems

Fulltime

French Bilingual Customer Support Specialist II

We are looking for a French Bilingual Customer Support Specialist II to deliver ...

Location

Philippines , Metro Manila

Salary:

Not provided

PartnerHero

Expiration Date

Until further notice

Requirements

2+ years of customer support experience, preferably in a BPO, SaaS, eCommerce, or tech-enabled environment
Fluent in French and English (written and spoken)
Proven ability to handle complex or escalated customer issues with professionalism and empathy
Strong written communication skills with attention to tone, clarity, and accuracy
Experience using CRM or ticketing tools (e.g., Zendesk, Salesforce, Freshdesk, or similar)
Comfortable working independently in a remote setup
Previous experience in a healthcare or healthcare-related support environment (e.g., patient support, health insurance, medical devices, telehealth platforms)

Job Responsibility

Provide professional and timely customer support in French and English across assigned channels (email/chat/voice)
Resolve moderate to complex customer concerns, including account issues, billing questions, and product or service inquiries
Accurately document interactions, resolutions, and next steps in CRM and ticketing systems
Identify recurring issues and provide feedback to improve processes, knowledge bases, and customer experience
Adhere to SLA, QA, and compliance standards
Collaborate with internal teams (QA, Training, Ops) to ensure consistent service delivery
Act as a point of support for escalated or sensitive customer cases when needed

What we offer

Competitive base salary
Generous paid time off
Comprehensive benefits package including medical, dental, and vision options
Training and professional development opportunities

Fulltime

New

Case Manager Registered Nurse (Field - Chinatown area) Bilingual Cantonese/Mandarin Preferred

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Chicago

Salary:

Not provided

CVS Health

Expiration Date

May 29, 2026

Requirements

Minimum 3-5 years clinical practical experience preference required
Minimum 2-3 years CM, discharge planning and/or home health care coordination experience
Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
Must possess reliable transportation and be willing and able to travel up to 50-75% of the time in the Southloop, Chinatown and surrounding areas
Mileage is reimbursed per our company expense reimbursement policy
Excellent analytical and problem-solving skills
Effective communications, organizational, and interpersonal skills
Ability to work independently
Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications
Efficient and Effective computer skills including navigating multiple systems and keyboarding

Job Responsibility

Facilitate the delivery of appropriate benefits and/or healthcare information which determines eligibility for benefits while promoting wellness activities
Develops, implements, and supports Health Strategies, tactics, policies and programs that ensure the delivery of benefits and to establish overall member wellness and successful and timely return to work
Uses a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost effective outcomes
Acts as a liaison with member/client /family, employer, provider(s), insurance companies, and healthcare personnel as appropriate
Implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care that can include consultant referrals, home care visits, the use of community resources, and alternative levels of care
Interacts with members/clients telephonically or in person
May be required to meet with members/clients in their homes, worksites, or physician’s office to provide ongoing case management services
Assesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status
develops a plan of care to facilitate the member/client’s appropriate condition management to optimize wellness and medical outcomes, aid timely return to work or optimal functioning, and determination of eligibility for benefits as appropriate
Communicates with member/client and other stakeholders as appropriate (e.g., medical providers, attorneys, employers and insurance carriers) telephonically or in person

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Mileage reimbursement
Bonus, commission or short-term incentive program

Fulltime

Bilingual Spanish Customer Experience Specialist

Our team is seeking a dedicated Bilingual Spanish Customer Experience Specialist...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
college coursework in social services, human resources, or a related field is preferred
Bilingual fluency in Spanish and English, both verbal and written, required
Previous customer service or call center experience, ideally in a nonprofit or community service setting
Outstanding communication, interpersonal, and problem-solving skills
Strong computer skills and the ability to quickly learn organizational systems
Commitment to diversity, equity, and inclusion in all interactions with clients

Job Responsibility

Respond to inbound calls from clients in both English and Spanish, providing information about available services and resources
Assess caller needs, actively listen, and offer tailored referrals to nonprofit and community programs
Maintain accurate records of client interactions and referrals in organizational databases
Uphold confidentiality standards and ensure compliance with organizational policies and procedures
Participate in ongoing training to stay current on available resources and service delivery best practices
Collaborate with team members to improve service quality and share knowledge about community programs
Handle difficult or sensitive situations with empathy and escalate complex cases as necessary

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Bilingual Case Specialist

Robert Half

Location:
United States , Mission Valley, CA

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

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Nice to have:

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Job Posted:February 21, 2026

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