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Bilingual Care Coordinator / Crisis Counselor (Overnight Shifts Available). Do you enjoy helping people during challenging times? Are you looking for meaningful work where you can make a real difference in your community? We are seeking compassionate and bilingual professionals to join our team.
Job Responsibility
Provide care coordination and follow-up support to individuals and families in need
Answer calls from individuals experiencing crisis situations and provide crisis counseling and intervention
Conduct needs assessments and screen for safety and risk concerns
Connect clients with appropriate community resources, treatment providers, and support services
Advocate for individuals and families to access public and private assistance programs
Document client interactions, case notes, and reports accurately and timely
Maintain confidentiality and comply with HIPAA regulations
Participate in team meetings, training programs, and community outreach events
Assist with special projects and disaster relief efforts as needed
Requirements
Bachelor's degree in Social Work, Human Services, or a related field preferred
Experience in social services, care coordination, crisis counseling, or related human services roles
Ability to remain calm and communicate effectively during high-stress situations
Strong interpersonal, organizational, and problem-solving skills
Proficiency with Microsoft Office and computer-based applications