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Bilingual Care Coordinator / Crisis Counselor

United States, Miami · Job Posted June 09, 2026
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Job Description

Bilingual Care Coordinator / Crisis Counselor (Overnight Shifts Available). Do you enjoy helping people during challenging times? Are you looking for meaningful work where you can make a real difference in your community? We are seeking compassionate and bilingual professionals to join our team.

Job Responsibility

  • Provide care coordination and follow-up support to individuals and families in need
  • Answer calls from individuals experiencing crisis situations and provide crisis counseling and intervention
  • Conduct needs assessments and screen for safety and risk concerns
  • Connect clients with appropriate community resources, treatment providers, and support services
  • Advocate for individuals and families to access public and private assistance programs
  • Document client interactions, case notes, and reports accurately and timely
  • Maintain confidentiality and comply with HIPAA regulations
  • Participate in team meetings, training programs, and community outreach events
  • Assist with special projects and disaster relief efforts as needed

Requirements

  • Bachelor's degree in Social Work, Human Services, or a related field preferred
  • Experience in social services, care coordination, crisis counseling, or related human services roles
  • Ability to remain calm and communicate effectively during high-stress situations
  • Strong interpersonal, organizational, and problem-solving skills
  • Proficiency with Microsoft Office and computer-based applications
  • Bilingual required: English/Spanish

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training

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