Bilingual Business Operations Support Specialist

• Vendor Sourcing — Identify, evaluate, and onboard qualified vendors
• maintain vendor pipeline and manage supplier relationships in alignment with Microsoft procurement standards
• Contracting — Support end-to-end contract lifecycle including drafting, review, execution, and renewals
• ensure compliance with legal and sourcing requirements
• ADO Ticket Management — Create, assign, track, and resolve Azure DevOps tickets
• maintain accurate ticket status and documentation
• escalate blockers in a timely manner
• Reporting — Develop and maintain operational reports and dashboards
• deliver regular cadence reporting to stakeholders on KPIs, spend, and project status
• Pricing Reviews — Conduct periodic pricing analysis and benchmarking
• support cost validation activities and flag anomalies or opportunities for savings
• Business Process Support — Document, optimize, and execute standard operating procedures
• assist in process improvement initiatives and support cross-functional workflows
• Financial & Budget Support — Assist with end-to-end purchase order creation and management, invoice reconciliation, and budget tracking activities
• Stakeholder Coordination — Serve as a point of contact for internal teams and external vendors
• facilitate communication and follow-through on action items
• Compliance & Audit Readiness — Maintain accurate records and documentation to support internal audits, compliance reviews, and policy adherence
• Ad Hoc Business Support — Respond to operational requests, support project-based work, and provide general business administration as needed

Must be fluent (written and verbal) in Spanish, Portuguese, or French with the ability to review and interpret supplier quotes and contracts.

• Medical
• Dental
• Vision
• Life
• Disability
• Other insurance plans
• ESPP (employee stock purchase program)
• 401K program with company match after 12 months
• HSA (Health Savings Account on the HDHP plan)
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program
• On-demand training program
• Access to certification prep and library of technical and leadership courses/books/seminars after 6 months
• Certification discounts (CompTIA, IIBA)
• Dedicated customer service team for consultants
• Certified Career Coach