CrawlJobs Logo

Bilingual Billing Account Analyst - Contact Center

https://www.randstad.com Logo

Randstad

Location Icon

Location:
Canada , Montreal

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

23.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a detail-oriented and customer-focused Bilingual Billing Account Analyst - Contact Center to join our Contact Center team. In this role, you will deliver exceptional service by supporting customers and brokers with billing inquiries, resolving discrepancies, and ensuring a seamless customer experience across all communication channels.

Job Responsibility:

  • Provide 'first in class' service to customers and brokers by handling billing telephone inquiries in a professional and timely manner
  • Investigate and resolve billing discrepancies in collaboration with brokers and underwriters
  • Communicate clearly and empathetically via telephone and email to resolve issues and describe available programs/services
  • Interpret and identify customer needs to respond appropriately and professionally
  • Obtain relevant information systematically to ensure a seamless interaction during every inquiry
  • Take ownership of customer relations through dedicated service and commitment to follow through

Requirements:

  • 1-2 years of experience in a contact center or a similar customer service environment
  • Must be fluent in French and English
  • Proficiency in Word, Excel, and various web-based programs/Windows applications
  • Ability to multi-task in a fast-paced, evolving environment
  • Exceptional telephone/email etiquette and strong interpersonal skills
  • Ability to analyze and resolve customer concerns effectively
  • Attendance and punctuality are essential for success in this role

Additional Information:

Job Posted:
May 17, 2026

Expiration:
July 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Randstad - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Bilingual Billing Account Analyst - Contact Center

New

Semh Teaching Assistant

Are you a resilient, calm, and empathetic individual with a passion for supporti...
Location
Location
United Kingdom , Cranleigh
Salary
Salary:
89.00 - 95.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
June 10, 2026
Flip Icon
Requirements
Requirements
  • Non Teaching
  • CACHE level 1 or 2
  • CACHE level 2 or 3
  • early childhood studies degree
  • health and social care experience
  • health and social care qualifications (NVQ)
  • HLTA
  • NVQ level 2
  • NVQ level 3
  • NVQ level 4
Job Responsibility
Job Responsibility
  • De-escalation & Regulation
  • Relationship Building
  • Nurturing Curriculum
  • Crisis Intervention
  • Targeted Implementation
  • Reporting
What we offer
What we offer
  • Competitive Daily Rate
  • Specialist Experience
  • Supportive Team
  • Immediate Impact
Read More
Arrow Right
New

Nurture Teacher

The purpose of the Nurture Teacher is to deliver high quality teaching and learn...
Location
Location
United Kingdom , Redhill
Salary
Salary:
34398.00 - 48913.00 GBP / Year
https://www.randstad.com Logo
Randstad
Expiration Date
June 13, 2026
Flip Icon
Requirements
Requirements
  • Qualified Teacher Status (QTS)
  • Experience in special school settings, particularly with pupils with Autism Spectrum Condition (ASC) and Special Educational Needs and Disabilities (SEND)
  • Proven ability to deliver a differentiated curriculum to meet diverse learning needs
  • Strong knowledge of the national curriculum
  • Working understanding of ASC and Social, Emotional and Mental Health (SEMH) needs, including complex presentations
Job Responsibility
Job Responsibility
  • To contribute to the delivery and development of the curriculum, having regard to the educational, physical and social needs of the students within a learning environment
  • To work collaboratively with other members of staff as part of a multi-disciplinary team
  • To maintain and use short, medium and long term plans in delivering the curriculum
  • To set, monitor and review personalised targets that will optimise learning for each individual
  • To monitor, assess, review and report on the progress and work of students to parents, team members, senior staff, examination and funding bodies through reports and identified meetings as directed and as is required through school policies and procedures
  • To develop lesson plans analysing and self-reflecting on the outcomes
  • To contribute to the review of Statements and EHC plans, PEP and LAC reviews
  • To provide clear structures for lessons maintaining pace, motivation and challenge
  • To maintain an overall awareness of current issues in the field of autism in order to be able to plan for effective teaching and learning
  • To work in a non-confrontational way to ensure individual needs are met
What we offer
What we offer
  • £5,000 Welcome bonus For Qualified Teacher
  • training and education
  • training
  • Fulltime
Read More
Arrow Right
New

Ks1 Teacher

Exciting Opportunity for Key Stage 1 Teacher in Redhill Are you a passionate Ke...
Location
Location
United Kingdom , Redhill
Salary
Salary:
40000.00 / Year
https://www.randstad.com Logo
Randstad
Expiration Date
June 05, 2026
Flip Icon
Requirements
Requirements
  • Hold, or be willing to obtain, an enhanced DBS disclosure
  • Provide satisfactory references
  • QTS
  • Teaching
  • Communication
  • Good behaviour management skills
  • Good classroom management
  • Good communication skills
  • Key stage 1 experience
  • Key stage 2 experience
Job Responsibility
Job Responsibility
  • Plan and deliver engaging and inclusive lessons in line with the Key Stage 1 curriculum
  • Create a supportive and stimulating learning environment conducive to the holistic development of young learners
  • Assess student's progress and provide constructive feedback to support their learning journey
  • Foster positive relationships with students, parents, and colleagues to promote a collaborative approach to education
  • Implement effective behaviour management strategies to ensure a positive and respectful classroom environment
What we offer
What we offer
  • Fringe allowance
  • Potential for career progression
  • Extensive CPD opportunities, including Aurora Trust-wide CPD
  • Coaching culture established for both staff and children
  • Employee Well-being and Assistance Scheme
  • Staff/Long Service Awards
  • Competitive rates of pay
  • Free online training modules
  • Work within Surrey and West Sussex
  • Partner with us for exciting job opportunities
  • Fulltime
Read More
Arrow Right
New

Senior SEND Practitioner / Senior Teaching Assistant

Join a Multi-Disciplinary Powerhouse: Senior SEND Practitioner. Do you view beha...
Location
Location
United Kingdom , Redhill
Salary
Salary:
24139.00 - 25819.00 GBP / Year ▼
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • Proven Experience: A background in supporting children with SEND, specifically Autism and SEMH
  • Resilience: The ability to remain calm under pressure and adapt your style to the energy of the room
  • Passion: A genuine desire to be part of a brand-new project and help build a school from the ground up
  • experience: Teaching
  • skills: ability to track progression in attainment
  • background in youth work
  • behaviour management
  • building relationships
  • classroom management
  • communication
Job Responsibility
Job Responsibility
  • Tailored Support: Implementing and adapting learning activities to meet complex sensory and emotional needs
  • Behavioural Leadership: Using your experience to manage escalations with empathy, patience, and a positive, therapeutic approach
  • Promoting Independence: Helping students build the life skills and confidence they need to navigate the world beyond the classroom
  • Safeguarding Excellence: Acting as a champion for the welfare and wellbeing of every young person in our care
What we offer
What we offer
  • £1,000 welcome bonus
  • Term-time only contract
  • Collaborative Culture: Work alongside a multi-disciplinary intervention team in a state-of-the-art environment
  • Fulltime
Read More
Arrow Right
New

Secondary Teacher - SEN

Are you a passionate and qualified SEN Teacher with QTS, eager to make a profoun...
Location
Location
United Kingdom , Cranleigh
Salary
Salary:
Not provided
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • Qualified Teacher Status (QTS) is essential
  • Proven experience teaching students with Special Educational Needs, ideally within a specialist SEN setting
  • A comprehensive understanding of a range of SEN
  • Exceptional differentiation skills to meet the diverse academic and personal needs of learners
  • Strong classroom management and positive behaviour support strategies
  • Excellent communication, organizational, and teamwork abilities
  • Resilience, patience, empathy, and a genuine passion for SEN education
Job Responsibility
Job Responsibility
  • Planning, delivering, and assessing a highly differentiated and engaging curriculum tailored to individual student needs and EHCPs
  • Creating a stimulating, safe, and positive learning environment that fosters independence and celebrates progress
  • Utilising a range of specialist teaching strategies to support diverse learning styles and address specific SEN
  • Leading and collaborating with a team of experienced Learning Support Workers/Teaching Assistants, providing guidance and support
  • Monitoring and tracking student progress rigorously, contributing to reviews and annual reports
  • Building strong, positive relationships with students, parents/carers, and multidisciplinary teams
  • Contributing to the wider school life and ethos
  • Fulltime
Read More
Arrow Right
New

Teaching Assistant - Sen

SEN Teaching Assistant | Make a Real Difference! Are you a passionate SEN Teachi...
Location
Location
United Kingdom , Cranleigh
Salary
Salary:
85.00 - 95.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • Proven experience supporting children with SEN
  • Patient, empathetic, and resilient approach
  • Excellent communication and teamwork skills
  • Proactive, adaptable, and understanding of safeguarding
  • Right to work in the UK
Job Responsibility
Job Responsibility
  • Provide vital 1:1 and small group support to students with diverse Special Educational Needs
  • Help implement IEPs
  • Adapt materials
  • Foster an inclusive learning space
  • Fulltime
Read More
Arrow Right
New

Trainee Teacher

Trainee SEN Teacher | Funded QTS Programme. Location: Cranleigh, Surrey (Easy Co...
Location
Location
United Kingdom , Cranleigh
Salary
Salary:
93.00 - 95.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
June 03, 2026
Flip Icon
Requirements
Requirements
  • At least 6 months in Education, Children's Residential Homes, or EYFS
  • GCSE Maths & English (Grade C/4 or equivalent)
  • Full Right to Work in the UK (No visas expiring within the next 12 months)
  • A passion for supporting students with complex needs using positive reinforcement
  • A degree in Psychology or Social Sciences is highly preferred
What we offer
What we offer
  • PAYE
  • Referral Bonus
  • funded QTS Programme
  • Dedicated break room with a massage chair
  • private staff shuttle bus from Guildford Station (£2 each way)
  • small class sizes (6-8 students)
  • high support ratio (every student has 1:1 dedicated support)
  • Smart facilities (indoor sensory rooms in every classroom, trampolines, yoga studio)
  • Safety First 'Traffic Light' system
  • training and education
  • Fulltime
Read More
Arrow Right
New

Teaching Assistant- One to One

We're looking for a dedicated and empathetic 1:1 Teaching Assistant to provide t...
Location
Location
United Kingdom , Cranleigh
Salary
Salary:
85.00 - 95.00 GBP / Day
https://www.randstad.com Logo
Randstad
Expiration Date
June 04, 2026
Flip Icon
Requirements
Requirements
  • Relevant experience supporting children with SEN
  • An understanding of various learning needs and effective support strategies
Job Responsibility
Job Responsibility
  • Delivering targeted academic assistance, adapting materials to meet the student's unique learning style
  • Supporting the student with social and emotional development, fostering independence and self-esteem
  • Assisting with communication, engagement, and participation in activities
  • Collaborating with teaching staff and other professionals to implement the student's individual learning plan
What we offer
What we offer
  • Supportive and collaborative environment
  • Chance to truly impact a child's development
  • Opportunities for professional growth
  • Fulltime
Read More
Arrow Right