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Bilingual associate program manager

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Cencora

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Location:
Canada

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Responsibility:

  • Maintenance of a territory caseworker assignment
  • Ongoing maintenance of the assigned projects
  • Monitoring: Protocol adherence
  • Documentation in case files (electronic and hard files)
  • Database use and accuracy of information collected
  • Phone calls for accuracy of content and telephone etiquette
  • Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence
  • Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager
  • With the manager, participate in the hiring and training process of new staff
  • Identification of needs for modification of program database, protocols and current processes
  • Daily and on-going client project communications
  • Assistance and back up to the manager
  • Client reporting
  • Responsible to report all Adverse Events to the assigned units/departments
  • The Associate Program Manager will also be assigned other duties and tasks as required from time to time

Requirements:

  • Post-secondary education or equivalent in a related discipline
  • Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar)
  • RN/RPN license an asset
  • Bilingualism (French/English) is an asset
  • Project management experience is an asset
  • Advanced knowledge of pharmaceutical distribution industry
  • Strong business and financial acumen
  • Strong analytical and mathematical skills
  • Strong communication, both internally and externally as well as interpersonal and leadership skills
  • Effective organizational skills
  • attention to detail
  • Ability to consistently meet deadlines and multitask
  • Excellent problem-solving skills
  • ability to resolve issues effectively and efficiently
  • Ability to work independently and in a team environment
  • Adaptability to change and to learn new skills as required
  • Excellent presentation skills
  • Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint)

Nice to have:

  • RN/RPN license
  • Bilingualism (French/English)
  • Project management experience
What we offer:
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • paid parental leave
  • paid caregiver leave
  • variety of training programs
  • professional development resources
  • opportunities to participate in mentorship programs
  • employee resource groups
  • volunteer activities

Additional Information:

Job Posted:
February 20, 2026

Expiration:
February 28, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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