This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Documentation in case files (electronic and hard files)
Database use and accuracy of information collected
Phone calls for accuracy of content and telephone etiquette
Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence
Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager
With the manager, participate in the hiring and training process of new staff
Identification of needs for modification of program database, protocols and current processes
Daily and on-going client project communications
Assistance and back up to the manager
Client reporting
Responsible to report all Adverse Events to the assigned units/departments
The Associate Program Manager will also be assigned other duties and tasks as required from time to time
Requirements:
Post-secondary education or equivalent in a related discipline
Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar)
RN/RPN license an asset
Bilingualism (French/English) is an asset
Project management experience is an asset
Advanced knowledge of pharmaceutical distribution industry
Strong business and financial acumen
Strong analytical and mathematical skills
Strong communication, both internally and externally as well as interpersonal and leadership skills
Effective organizational skills
attention to detail
Ability to consistently meet deadlines and multitask
Excellent problem-solving skills
ability to resolve issues effectively and efficiently
Ability to work independently and in a team environment
Adaptability to change and to learn new skills as required
Excellent presentation skills
Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint)
Nice to have:
RN/RPN license
Bilingualism (French/English)
Project management experience
What we offer:
medical
dental
vision care
comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
support for working families
backup dependent care
adoption assistance
infertility coverage
family building support
behavioral health solutions
paid parental leave
paid caregiver leave
variety of training programs
professional development resources
opportunities to participate in mentorship programs