Bilingual Armenian Front Desk Coordinator

• Greet and assist patients and visitors in both Armenian and English
• Manage a multi-line phone system: answer, screen, and direct calls as needed
• Schedule patient appointments, confirm upcoming visits, and maintain provider calendars
• Verify insurance details, collect copays, and oversee completion of patient forms and documentation
• Support patient check-in and check-out processes, ensuring accurate data entry in EMR systems
• Collaborate with clinical and administrative teams to ensure efficient patient flow and smooth office operations
• Handle requests for medical records, scanning, filing, and document management
• Provide general administrative support, including correspondence, faxing, and inventory of office supplies
• Uphold strict patient confidentiality and adhere to all HIPAA regulations

• Bilingual fluency in Armenian and English (required)
• Prior experience as a front desk coordinator or medical receptionist in a healthcare environment
• Ability to multitask and maintain organization in a busy office setting
• Strong proficiency with EMR systems and Microsoft Office Suite
• Excellent verbal and written communication skills
• Compassionate, professional, and dedicated to providing exceptional patient service

Experience with oncology or other specialty practices is preferred, but not required

• Medical, Dental and Vision Insurance
• 401K Retirement
• Sick Time Off
• Tuition Reimbursement