Bilingual Analyst, IT Service Desk Job at FYidoctors (Montreal)

Bilingual Global Service Desk Analyst

We are looking for a professional and eager French Bilingual Global Service Desk...

Location

Canada , Montréal

Salary:

27.11 - 29.04 CAD / Hour

Randstad

Expiration Date

August 08, 2026

Requirements

1 to 3 years of experience in a technical support role providing tier I support in a service desk or help desk role
The ability to speak French fluently in a professional environment
Excellent French bilingual written and verbal communication skills
Proven ability to troubleshoot and resolve technical and procedural issues
Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally
Capability to establish rapport among peers and colleagues
Proven ability to provide superior customer service both on and off of the phone
Ability and willingness to work evenings and or weekends.

Job Responsibility

Submit fully documented customer issues into a ticket management system
Analyze the symptoms, determine the urgency and where possible, provide resolution to the issue
Dispatch an incident to the appropriate Tier II support group when first call resolution is not possible, and manage the incident through its lifecycle
Understand and assist with all internal and external escalations
Continue to look for process improvement opportunities, and follow up with peers and leads in improving service delivery

What we offer

T4 benefits
2 sick days (Quebec employment minimum standards)
4% cumulative over the year based on hours worked (Quebec employment minimum standards)
8 holidays (Quebec employment minimum standards)
Possibility of adhering to our collective medical insurance after 3 months
Weekly payments
Accumulates government withholdings: QPIP, QC and CAN Taxes, QC Pension, EI
Flexibility to gain career experience in different fields and companies
Continue to work and not be unemployed during periods and contexts of constraining employment

Fulltime

Service Desk Analyst

A leading organization is seeking a full-time onsite bilingual Service Desk Anal...

Location

Canada , Ottawa

Salary:

34.00 - 44.20 USD / Hour

Randstad

Expiration Date

July 27, 2026

Requirements

4+ years of IT experience in an enterprise environment
3+ years supporting laptop refresh or device deployment projects using Intune, SCCM, and ServiceNow
Strong experience with Windows 10/11, desktop support, and Microsoft Office tools
Hands-on experience with device imaging, provisioning, and configuration profiles
Knowledge of endpoint security (e.g., BitLocker, patching, compliance policies)
Experience with data migration and IT asset lifecycle management
Strong troubleshooting and end-user support skills during deployments
College diploma or university degree in a technology-related field
Bilingual (English/French) required
Microsoft certification (e.g., Modern Desktop Administrator) considered an asset

Job Responsibility

Prepare and deploy Windows 11 laptops using MMD, Autopilot, and configuration profiles
Set up hardware including laptops, docks, and peripherals at user workstations
Perform secure data backup and migration from legacy devices
Maintain and update IT asset records and lifecycle tracking systems
Provide onsite/remote end-user support during deployment (setup, login, troubleshooting)
Retire legacy devices with secure data wiping and proper disposal/redeployment
Ensure devices meet security, patching, and compliance standards before/after deployment

What we offer

Hands-on experience with modern enterprise tools like Intune, Autopilot, and Windows 11 deployments
Strong exposure to large-scale rollout projects with direct end-user support and troubleshooting

Fulltime

IT Operations Centre Analyst (ITOC)

Being part of Air Canada is to become part of an iconic Canadian symbol, recentl...

Location

Canada , Toronto

Salary:

Not provided

Air Canada

Expiration Date

Until further notice

Requirements

A relevant University degree/technical certification, and/or relevant experience commensurate to the role
3-5 years’ experience in an enterprise IT environment or global NOC
At least 3-5 years of experience in the following: IT Monitoring tools such as Dynatrace, Splunk , Glassbox etc. IT Major Incidents, ITIL process concepts and execution (Incident Management, Problem Management, and Change Management), ITSM tools and processes, and in an operational technical role under application, infrastructure or network operations support or as a senior team member in a related service
Recent Certifications in a related domain such as CCNA, MSCE, AWS, CSP, ITIL, etc.
Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions
Ability to work cooperatively with others on a team and to communicate (verbally and in writing) effectively with all levels of the organization
Demonstrates concern for satisfying one’s external and/or internal customers
Anticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingencies
Excellent organizational and troubleshooting skills and a passion for Service Improvement
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment

Job Responsibility

Act as an initial escalation point for the service desk and other Air Canada IT teams as they identify issues regarding our technology environment
Effectively escalate service impacting issues to the correct teams and collaborate to ensure the issue is resolved as soon as possible. Preliminary troubleshooting before escalating is required. Proactively respond to alerts by performing correctional tasks to remediate issues and prevent larger issues from occurring
Act as a coordinator for the on-duty Major Incident owner including organizing communications and tracking troubleshooting actions in the event of a major incident
Provide daily support for the extended IT support teams by performing documented operational procedures that will optimize the systems environment
Ensure monitoring tools are tweaked and configured properly to effectively receive proactive alerts
Work closely with the IT service management team to identify reoccurring problems within the technical systems and work towards resolution and/or documented procedures to mitigate
Work with ITOC BA’s, automation analysts and the extended IT team to expand the ITOC portfolio of services through documenting design, standard operating procedures and other opportunities to provide value
Make recommendations for Service Improvement Plans and ensure actions are followed through to completion in a timely manner
Work with internal and third-party teams to ensure actions are taken and completed to protect and improve services
Provide assistance to cyber defence teams regarding IT certificate management

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Fresno

Salary:

18.90 - 28.90 USD / Hour

CVS Health

Expiration Date

August 09, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus
Customer Service and Team Orientation
Communication Skills
Mathematical Reasoning

Job Responsibility

Support the pharmacy team in delivering operational and service excellence
Assist the pharmacy team to ensure that pharmacy operations run smoothly, patients’ prescriptions are filled promptly, safely, and accurately
Contribute to safe and effective operations of the pharmacy
Complete required training and satisfy all registration, licensing, and certification requirements according to State’s Board of Pharmacy guidelines
Follow all company SOPs at each workstation
Follow pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment
Contribute to positive patient experiences by showing empathy and genuine care
Complete basic inventory activities as permitted by law
Contribute to a high-performing team
Remain flexible for both scheduling and business needs

What we offer

Dental
Vision
Wellness resources
Employee discounts
Access to certain voluntary benefits

Parttime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , White Plains

Salary:

19.00 - 29.00 USD / Hour

CVS Health

Expiration Date

August 10, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state, click here to learn more.

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Controls Engineering Manager

Location

Canada , Cambridge

Salary:

124000.00 - 170500.00 USD / Year

ATS Automation Tooling Systems Inc.

Expiration Date

Until further notice

Requirements

A post-secondary technology diploma or engineering degree or equivalent, specializing in electronics, electrical or controls technology
5+ years of experience in the design and implementation of complete control systems for industrial automation projects. This includes hands-on experience in programming and trouble-shooting with current PLC hardware, and programming software
2+ years experience leading project teams

Job Responsibility

Lead and elevate the Controls Engineering function by driving technical excellence, high-performance team culture, and successful project delivery across complex automation programs
Lead and manage the Controls Engineering team, aligning resources to project priorities to ensure delivery on schedule, within budget, and to quality standards
Own workforce planning, including workload forecasting, resource allocation, and capacity planning in partnership with Engineering Group Leads
Provide technical leadership across the project lifecycle (design through integration and installation), proactively resolving risks and complex engineering challenges
Review, validate, and approve engineering designs and deliverables, ensuring compliance with project requirements, standards, and best practices
Partner cross-functionally with Mechanical, Applications, Manufacturing, and other teams to drive integrated project execution
Lead performance management, including goal setting, coaching, performance reviews, and compensation recommendations
Mentor and develop team members through regular 1:1s, structured development plans, and skills gap analysis
Build and sustain a high-performing, engaged team culture focused on accountability, collaboration, and continuous improvement
Support hiring and onboarding of engineering talent, ensuring strong technical and cultural alignment

What we offer

Annual Incentive Bonus
Stock Purchase Plan
3 Weeks Vacation
Health Care Benefits + $600 Health Care Spending Account
Employee Engagement Events (Employee BBQ’s and lunches, weekly snack day, etc.)
Employee Development Programs

Fulltime

New

Brake Press Operator

Do you have experience as a Brake Press Operator or Shearing Machine Operator lo...

Location

Canada , Kitchener

Salary:

25.00 - 30.00 CAD / Hour

Randstad

Expiration Date

August 13, 2026

Requirements

Minimum of 1-2 years of hands-on experience as a Brake Press Operator, shearing machine operator, or sheet metal fabricator
Direct experience working with heavy metals, structural steel, or iron working is considered a major asset
Demonstrated ability to accurately read and execute production plans
Flexibility and enthusiasm for being cross-trained in diverse operational and mechanical workflows

Job Responsibility

Operate a press brake machine and shearing machine according to work orders
Position, align, and secure raw iron or sheet metal workpieces against precise fixtures, stops, or dies using manual handling techniques and measuring devices
Measure completed metal components using micrometers, calipers, templates, and gauges to verify total conformance to strict engineering specifications
Examine all shaped workpieces for defects, marred surfaces, or chipped edges, ensuring a zero-defect output for the manufacturing and logistics production line

What we offer

Competitive hourly wage of $25.00 to $30.00, fully scaled to your professional experience
Direct hire, permanent position offering maximum employment stability within a thriving sector
Desirable straight day shift schedule, giving you predictable hours and free evenings
Opportunity to work with an industry-leading manufacturer utilizing top-tier, heavy-duty engineering designs
Extensive cross-training opportunities to diversify your technical skills across multiple manufacturing and logistics functions
Supportive, collaborative team culture that values long-term career fulfillment and active professional well-being

Fulltime

New

Sr. Teamcenter PLM Developer / System Architect

Robert Half (Technology Solutions) is searching for an Sr. Teamcenter PLM Develo...

Location

United States , Costa Mesa

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

C++ ITK BMIDE Workflows AWC Customization T4EA CSV2TCXML

Job Responsibility

Owns the business-layer architecture inside Teamcenter: can build it prove it out and deploy to production (not just code to spec)
Strong problem solving troubleshooting and code review
Comfortable working through a ticket queue with no direct end-user/stakeholder contact
Dedicated solely to one project
First 30 days focused on build / config
All work filtered through tickets — have TC Engineers who handle end users this role will receive specific info to troubleshoot and build
Team already has 3 strong devs this role will slot in at the system-architect layer

What we offer

competitive compensation
free online training
medical vision dental and life and disability insurance
401(k) plan

Fulltime

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Bilingual Analyst, IT Service Desk

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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