Bilingual Analyst, Case Management Job at CVS Health (Coral Gables)

Business Analyst - Parts Services Configuration Management

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

At least 2 years of project management experience, with PMP certification considered an asset
At least 5 years of experience in the aerospace industry or other complex product industries, ideally at Bombardier
At least 3 years of SAP material master experience
Proven ability to improve business process efficiency using technology and process improvement methodologies
Appropriate interpersonal skills and communication methods to effectively develop presentations, present business cases and communicate to all levels of the organization
Flexible and adaptable to constant change with the ability to anticipate business needs and comfortable dealing with ambiguity
Self-motivated and resourceful with great organizational skills leading to deliver on time, consistently
Team player, customer service focused individual who can work collaboratively within cross functional groups in a global network
Proficient Computer skills – MS Suite (Required), Advance excel (Required), Access (Highly Preferred), Power BI (Highly Preferred), SQL (Preferred), Python / R Studio (Asset) with the ability and excitement to learn new tools as they become available
Occasional travel may be required in this role

Job Responsibility

Work with multifunctional team (Customer Services, Inventory Control, Engineering, Material Logistics, Aftermarket Quality, BAS sites) to successfully complete projects, monitor project timelines, and report to management on project health
Structure and coordinate projects while supporting various departments in implementing initiatives, adopting a participative leadership style
Prepare weekly governance of Parts Services Configuration Management
Analyze, solve problems and suggest improvements to Parts Services teams within our worldwide parts network to improve parts availability on SAP Material Master
Lead and/or participate in continuous improvement initiatives to augment your or the team’s operational processes efficiencies
Provide ad-hoc analysis requirements as needed

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Manager, Finance - Aircraft Deal Management

As the Finance Manager – Aircraft Deal Management, you will serve as the strateg...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

You hold a bachelor’s degree in accounting or finance
You have 10+ years of relevant experience, including employee supervision
You have a CPA designation or equivalent experience
You have demonstrated impact and influence with senior management
strong business partnership background
You have agility in dealing with strong personalities and rallying teams
ability to support leaders in achieving goals
You have strong business sense and adaptability to a constantly changing environment
You have executive presence and strong communication skills in French and English (bilingual)
You have the ability to drive complex projects and strategic presentations

Job Responsibility

Drive strategic initiatives by supporting the Senior Vice-President, Aircraft Sales, in sales contract negotiations and monthly governance processes
Review and approve sales contract proposals and business cases to ensure financial viability
Ensure strong business partnership with sales and contract teams
Oversee month-end financial processes & planning activities and prepare executive-level financial presentations for management
Lead and drive special projects for higher management
Assess and recommend appropriate accounting treatments for contracts
keep financial guidelines updated
Maintain proper internal controls and lead external audit processes
Engage and mobilize a team of financial analysts

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Bilingual Analyst, Case Management – Field

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Hialeah

Salary:

21.10 - 40.90 USD / Hour

CVS Health

Expiration Date

March 26, 2026

Requirements

Bilingual, English, and Spanish
Must reside in Hialeah Florida
Applicable zip codes are 33010, 33012, or 33013
Willing and able to travel 50-75% of their time to meet members face to face in Miami Dade county and surrounding areas in FL
1+ year of experience in behavioral health or a long-term care setting
Computer proficiency in Microsoft Word, Excel, and Outlook required
Bachelor’s degree required, preferably in Social Work or related field required

Job Responsibility

Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness
Effectively manage a caseload that includes supportive and medically complex members
Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration
Determine appropriate services and supports due to member's health needs
including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

!

Customer Care Analyst

The Customer Care Analyst is responsible for demonstrating high-quality reputati...

Location

Canada , Laval

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor's degree in marketing or communications preferred
3+ years' experience in Customer Relations or Reputation Management
Focus on Social Media experience is preferred
Proven ability to correspond on social media platforms with proper grammar, spelling, and rules of composition
Proven ability to effectively communicate with customers over the phone in a professional manner
Experienced in managing call center operations, including monitoring queues, ensuring SLA adherence, and optimizing team performance
Demonstrated Advanced Troubleshooting Skills: Proficient in handling complex cases by taking ownership of testing, diagnosing root cause issues, and collaborating with internal teams to implement solutions
Communication and Interpersonal Skills: Strong written and verbal communication skills across social media and phone interactions, with excellent grammar, active listening, and comprehension
Skilled in utilizing digital analytics to develop data-driven strategies that improve service level agreements (SLAs) and enhance customer satisfaction
Skilled in interpreting data insights to identify trends, inform decision-making, and develop effective strategies that drive performance and business outcomes

Job Responsibility

Utilize digital analytics to enhance performance and customer satisfaction
Address advanced customer inquiries via phone, email, and chat
Manage complex inquiries beyond first-level capabilities
Conduct daily audits and quality checks on cases and calls
Ensure timely responses to inquiries, adhering to SLAs
Maintain prompt response times for social media interactions
Oversee phone queues and manage call overflow
Use Genesys status indicators appropriately
Report errors in Salesforce cases promptly
Adhere to marketing initiatives and organizational policies

What we offer

Group Insurance Program: health and dental care, long-term disability, life insurance, health spending account
Pension Plan
Share Purchase Plan
Paid Time Off: vacation days, sick days, and personal days
Employee Discounts
Training and Development: workshops, seminars, and online courses
Recognition and Rewards
Mentorship Program
Scholarship Program

Fulltime

Manager, Finance - Aircraft Deal Management

As the Finance Manager – Aircraft Deal Management, you will serve as the strateg...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

You hold a bachelor’s degree in accounting or finance
You have 10+ years of relevant experience, including employee supervision
You have a CPA designation or equivalent experience
You have demonstrated impact and influence with senior management
strong business partnership background
You have agility in dealing with strong personalities and rallying teams
ability to support leaders in achieving goals
You have strong business sense and adaptability to a constantly changing environment
You have executive presence and strong communication skills in French and English (bilingual)
You have the ability to drive complex projects and strategic presentations

Job Responsibility

Drive strategic initiatives by supporting the Senior Vice-President, Aircraft Sales, in sales contract negotiations and monthly governance processes
Review and approve sales contract proposals and business cases to ensure financial viability
Ensure strong business partnership with sales and contract teams
Oversee month-end financial processes & planning activities and prepare executive-level financial presentations for management
Lead and drive special projects for higher management
Assess and recommend appropriate accounting treatments for contracts
keep financial guidelines updated
Maintain proper internal controls and lead external audit processes
Engage and mobilize a team of financial analysts

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Manager, Finance - Defense

As a strategic finance leader, you will be at the heart of Bombardier Defense’s ...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting or Finance
10+ years of progressive experience in finance, including employee management
CPA designation or equivalent experience
Proven ability to influence senior executives and build strong business partnerships
Ability to manage strong personalities, rally teams, and support leaders in achieving objectives
Sharp business acumen and adaptability to a constantly changing environment
Executive presence and strong communication skills in French and English (bilingual)
Demonstrated ability to lead complex cases and strategic presentations
Team spirit, creativity, and a focus on talent development
Defense Financial Management Expertise: Knowledge of defense budgeting, government accounting systems and regulatory compliance

Job Responsibility

Drive strategic initiatives by supporting the Vice-President and leadership team in defense contract negotiations and monthly governance
Review and approve defense contract proposals and business plans to ensure financial viability
Support defense growth initiatives
Assume business partnership with sales, defense, and contract teams
Oversee month-end activities & financial planning and prepare executive-level financial presentations for management
Lead and manage special projects and provide strategic recommendations to senior management
Ensure compliance by analyzing accounting treatments, updating best practices, and coordinating audits
Maintain effective internal controls and coordinate external audits
Support and mobilize a team of financial analysts

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Manager, Finance - Defense

As a strategic finance leader, you will be at the heart of Bombardier Defense’s ...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting or Finance
10+ years of progressive experience in finance, including employee management
CPA designation or equivalent experience
Proven ability to influence senior executives and build strong business partnerships
Ability to manage strong personalities, rally teams, and support leaders in achieving objectives
Sharp business acumen and adaptability to a constantly changing environment
Executive presence and strong communication skills in French and English (bilingual)
Demonstrated ability to lead complex cases and strategic presentations
Team spirit, creativity, and a focus on talent development

Job Responsibility

Drive strategic initiatives by supporting the Vice-President and leadership team in defense contract negotiations and monthly governance
Review and approve defense contract proposals and business plans to ensure financial viability
Support defense growth initiatives
Assume business partnership with sales, defense, and contract teams
Oversee month-end activities & financial planning and prepare executive-level financial presentations for management
Lead and manage special projects and provide strategic recommendations to senior management
Ensure compliance by analyzing accounting treatments, updating best practices, and coordinating audits
Maintain effective internal controls and coordinate external audits
Support and mobilize a team of financial analysts

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

New

Analyst, Engineering Program Management

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

University degree in business administration, finance, engineering or an equivalent
Minimum of five (5) to ten (10) years of pertinent experience
Initiative, results-oriented and desire to contribute to the success of Bombardier’s program management office
Strong financial management, analytical, planning and problem-solving skills
Organized, autonomous person with leadership skills
Excellent communication skills (written and spoken) and can influence at different levels of the organization
Master MS Office, TEAMS, Excel and Powerpoint with knowledge in database management
Experience using and understanding ERP systems (SAP an asset)
Bilingual and demonstrate good communication skills

Job Responsibility

Lead ongoing updates to the business case throughout the program, integrating and interpreting new inputs to guide investment decisions and product evolution
Take full ownership of the overall budgeting process, including the collection, consolidation, monitoring, and strategic control of the Program team’s budget envelopes, while ensuring alignment with organizational financial objectives
Ensure coordination across the company’s various financial management levels to guarantee the consistency and alignment of financial information related to the program
Define key budget milestones and mobilize cross functional teams to achieve critical program targets, ensuring proactive coordination and effective priority management
Oversee budget governance by establishing, tracking, and interpreting performance criteria (KPIs, variances, risks, and opportunities) to ensure strong financial visibility and support strategic trade off decisions
Present in depth financial analyses and provide well founded budgetary recommendations to leadership teams, directly influencing executive level decision making
Identify, consolidate, analyze, and manage financial risks and opportunities, while playing a driving role in shaping strategic direction to optimize overall program performance
Oversee the management of a significant volume of financial data, ensuring the rigor, quality, reliability, and relevance of information used for program steering
Contribute actively to the design, enhancement, and implementation of advanced management tools, including financial models, analytical tools, and planning platforms that strengthen the program’s financial maturity
Operate within a high level multifunctional environment, interacting with senior leadership and diverse teams, while playing a key influence role in ensuring strategic alignment across all functions involved in the program

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Bilingual Analyst, Case Management

CVS Health

Location:
United States , Coral Gables

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 23, 2026

Expiration:
April 20, 2026

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Location:United States , Coral Gables

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Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:March 23, 2026

Expiration:April 20, 2026

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