CrawlJobs Logo

Bilingual Analyst, Case Management

https://www.cvshealth.com/ Logo

CVS Health

Location Icon

Location:
United States , North Miami

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

21.10 - 40.90 USD / Hour

Job Description:

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility:

  • Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness
  • Effectively manage a caseload that includes supportive and medically complex members
  • Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration
  • Determine appropriate services and supports due to member's health needs
  • including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports

Requirements:

  • Bi-lingual in English and Spanish
  • 1+ year of experience in behavioral health or a long-term care setting
  • Computer proficiency in Microsoft Word, Excel, and Outlook
  • Must reside in North Miami, Pembroke, Miramar, Aventura, Hialeah, or Flagler FL
  • Must possess reliable transportation and be willing and able to travel up to 50-75% of the time to meet members face to face in North Miami FL

Nice to have:

  • Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
  • Effective communication skills, both verbal and written
  • Managed Care experience
  • Case Management and Discharge Planning experience
What we offer:
  • Mileage is reimbursed per our company expense reimbursement policy
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
March 03, 2026

Expiration:
March 18, 2026

Employment Type:
Fulltime
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Bilingual Analyst, Case Management

Business Analyst - Parts Services Configuration Management

Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2 years of project management experience, with PMP certification considered an asset
  • At least 5 years of experience in the aerospace industry or other complex product industries, ideally at Bombardier
  • At least 3 years of SAP material master experience
  • Proven ability to improve business process efficiency using technology and process improvement methodologies
  • Appropriate interpersonal skills and communication methods to effectively develop presentations, present business cases and communicate to all levels of the organization
  • Flexible and adaptable to constant change with the ability to anticipate business needs and comfortable dealing with ambiguity
  • Self-motivated and resourceful with great organizational skills leading to deliver on time, consistently
  • Team player, customer service focused individual who can work collaboratively within cross functional groups in a global network
  • Proficient Computer skills – MS Suite (Required), Advance excel (Required), Access (Highly Preferred), Power BI (Highly Preferred), SQL (Preferred), Python / R Studio (Asset) with the ability and excitement to learn new tools as they become available
  • Occasional travel may be required in this role
Job Responsibility
Job Responsibility
  • Work with multifunctional team (Customer Services, Inventory Control, Engineering, Material Logistics, Aftermarket Quality, BAS sites) to successfully complete projects, monitor project timelines, and report to management on project health
  • Structure and coordinate projects while supporting various departments in implementing initiatives, adopting a participative leadership style
  • Prepare weekly governance of Parts Services Configuration Management
  • Analyze, solve problems and suggest improvements to Parts Services teams within our worldwide parts network to improve parts availability on SAP Material Master
  • Lead and/or participate in continuous improvement initiatives to augment your or the team’s operational processes efficiencies
  • Provide ad-hoc analysis requirements as needed
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

Manager, Finance - Aircraft Deal Management

As the Finance Manager – Aircraft Deal Management, you will serve as the strateg...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You hold a bachelor’s degree in accounting or finance
  • You have 10+ years of relevant experience, including employee supervision
  • You have a CPA designation or equivalent experience
  • You have demonstrated impact and influence with senior management
  • strong business partnership background
  • You have agility in dealing with strong personalities and rallying teams
  • ability to support leaders in achieving goals
  • You have strong business sense and adaptability to a constantly changing environment
  • You have executive presence and strong communication skills in French and English (bilingual)
  • You have the ability to drive complex projects and strategic presentations
Job Responsibility
Job Responsibility
  • Drive strategic initiatives by supporting the Senior Vice-President, Aircraft Sales, in sales contract negotiations and monthly governance processes
  • Review and approve sales contract proposals and business cases to ensure financial viability
  • Ensure strong business partnership with sales and contract teams
  • Oversee month-end financial processes & planning activities and prepare executive-level financial presentations for management
  • Lead and drive special projects for higher management
  • Assess and recommend appropriate accounting treatments for contracts
  • keep financial guidelines updated
  • Maintain proper internal controls and lead external audit processes
  • Engage and mobilize a team of financial analysts
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right
New

Bilingual Analyst, Case Management – Field

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Hialeah
Salary
Salary:
21.10 - 40.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 17, 2026
Flip Icon
Requirements
Requirements
  • Bi-lingual, English, and Spanish
  • Must reside in Hialeah FL, applicable zip codes 33010, 33012, 33013,33014, 33015, 33016, 33018, 33142, & 33147
  • Willing and able to travel 50-75% of their time to meet members face to face in Miami Dade county and surrounding areas in Hialeah FL
  • 1 + year of experience in behavioral health or a long-term care setting
  • Computer proficiency in Microsoft Word, Excel, and Outlook required
  • Bachelor's degree required, preferably in Social Work or related field required
Job Responsibility
Job Responsibility
  • Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness
  • Effectively manage a caseload that includes supportive and medically complex members
  • Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration
  • Determine appropriate services and supports due to member's health needs
  • including but not limited to: Prior Authorizations, Coordination with PCP and skilled providers, Condition management information, Medication review, Community resources and supports
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Case Management Analyst - Field

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Hialeah
Salary
Salary:
21.10 - 40.90 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 16, 2026
Flip Icon
Requirements
Requirements
  • Bilingual: (English & Spanish)
  • 2+ years of experience in Behavioral Health or a Long-Term Care setting
  • Must reside in or near Zip Code 33010, 33011, 33012, 33013, 33014, 33015, 33016, 33017, or 33018
  • Willing and able to travel 50-75% of their time to meet members face to face in Miami-Dade County and surrounding areas in Florida
  • Computer proficiency in Microsoft Word, Excel, Outlook required
  • Bachelor's degree required, preferably in Social Work or related field required
Job Responsibility
Job Responsibility
  • Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness
  • Effectively manage a caseload that includes supportive and medically complex members
  • Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration
  • Determine appropriate services and supports due to member's health needs
  • including but not limited to prior authorizations, coordination with PCP and skilled providers, condition management information, medication review, community resources and supports
What we offer
What we offer
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Bilingual Analyst, Case Management

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Tampa
Salary
Salary:
21.10 - 36.78 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
March 16, 2026
Flip Icon
Requirements
Requirements
  • Bi-lingual in English & Spanish required
  • Must reside in East Tampa FL (Applicable Zip Codes: 33610, 33617, 33604, or 33612)
  • Willing and able to travel 50-75% of their time to meet members face to face in Tampa or surrounding areas
  • 1 + year of experience in behavioral health or a long term care setting
  • Bachelor's Degree required. Degree in Social Work, Behavioral Health, or Human Services field of study preferred
Job Responsibility
Job Responsibility
  • Effectively manage a caseload that includes supportive and medically complex members
  • Utilize critical thinking and judgment to collaborate and inform the case management process
  • Facilitate appropriate healthcare outcomes for members by providing care coordination, support and education
  • Conduct comprehensive evaluation of Members using care management tools and information/data review
  • Coordinate and implement assigned care plan activities and monitors care plan progress
  • Conduct multidisciplinary review in order to achieve optimal outcomes
  • Identify and escalate quality of care issues through established channels
  • Utilize negotiation skills to secure appropriate options and services
  • Utilize influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes
What we offer
What we offer
  • $3,000 New Hire Bonus
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Fulltime
Read More
Arrow Right

Customer Care Analyst

The Customer Care Analyst is responsible for demonstrating high-quality reputati...
Location
Location
Canada , Laval
Salary
Salary:
Not provided
https://www.circlek.com Logo
Circle K
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in marketing or communications preferred
  • 3+ years' experience in Customer Relations or Reputation Management
  • Focus on Social Media experience is preferred
  • Proven ability to correspond on social media platforms with proper grammar, spelling, and rules of composition
  • Proven ability to effectively communicate with customers over the phone in a professional manner
  • Experienced in managing call center operations, including monitoring queues, ensuring SLA adherence, and optimizing team performance
  • Demonstrated Advanced Troubleshooting Skills: Proficient in handling complex cases by taking ownership of testing, diagnosing root cause issues, and collaborating with internal teams to implement solutions
  • Communication and Interpersonal Skills: Strong written and verbal communication skills across social media and phone interactions, with excellent grammar, active listening, and comprehension
  • Skilled in utilizing digital analytics to develop data-driven strategies that improve service level agreements (SLAs) and enhance customer satisfaction
  • Skilled in interpreting data insights to identify trends, inform decision-making, and develop effective strategies that drive performance and business outcomes
Job Responsibility
Job Responsibility
  • Utilize digital analytics to enhance performance and customer satisfaction
  • Address advanced customer inquiries via phone, email, and chat
  • Manage complex inquiries beyond first-level capabilities
  • Conduct daily audits and quality checks on cases and calls
  • Ensure timely responses to inquiries, adhering to SLAs
  • Maintain prompt response times for social media interactions
  • Oversee phone queues and manage call overflow
  • Use Genesys status indicators appropriately
  • Report errors in Salesforce cases promptly
  • Adhere to marketing initiatives and organizational policies
What we offer
What we offer
  • Group Insurance Program: health and dental care, long-term disability, life insurance, health spending account
  • Pension Plan
  • Share Purchase Plan
  • Paid Time Off: vacation days, sick days, and personal days
  • Employee Discounts
  • Training and Development: workshops, seminars, and online courses
  • Recognition and Rewards
  • Mentorship Program
  • Scholarship Program
  • Fulltime
Read More
Arrow Right

Manager, Finance - Aircraft Deal Management

As the Finance Manager – Aircraft Deal Management, you will serve as the strateg...
Location
Location
Canada , Dorval
Salary
Salary:
Not provided
bombardier.com Logo
Bombardier
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You hold a bachelor’s degree in accounting or finance
  • You have 10+ years of relevant experience, including employee supervision
  • You have a CPA designation or equivalent experience
  • You have demonstrated impact and influence with senior management
  • strong business partnership background
  • You have agility in dealing with strong personalities and rallying teams
  • ability to support leaders in achieving goals
  • You have strong business sense and adaptability to a constantly changing environment
  • You have executive presence and strong communication skills in French and English (bilingual)
  • You have the ability to drive complex projects and strategic presentations
Job Responsibility
Job Responsibility
  • Drive strategic initiatives by supporting the Senior Vice-President, Aircraft Sales, in sales contract negotiations and monthly governance processes
  • Review and approve sales contract proposals and business cases to ensure financial viability
  • Ensure strong business partnership with sales and contract teams
  • Oversee month-end financial processes & planning activities and prepare executive-level financial presentations for management
  • Lead and drive special projects for higher management
  • Assess and recommend appropriate accounting treatments for contracts
  • keep financial guidelines updated
  • Maintain proper internal controls and lead external audit processes
  • Engage and mobilize a team of financial analysts
What we offer
What we offer
  • Insurance plans (Dental, medical, life insurance, disability, and more)
  • Competitive base salary
  • Retirement savings plan
  • Employee Assistance Program
  • Tele Health Program
  • Fulltime
Read More
Arrow Right

IT Network Analyst - Facility IT Transition

The purpose of the IT Network Analyst - Facility IT Transition (FITT) Team is to...
Location
Location
Canada , Toronto
Salary
Salary:
Not provided
aircanada.com Logo
Air Canada
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • IT related education and/or technological background (programming, infrastructure management, etc.) an asset
  • 3-5 years of IT technology or operations experience in a large company
  • Knowledge of Airline information technology and financial platforms and applications an asset
  • Familiarity with the airline industry is an asset
  • Experience with Microsoft Excel, working knowledge of Microsoft Word and PowerPoint
  • Excellent written and oral communications skills
  • Ability to adjust to changing priorities that are driven by operational corporate requirements
  • Ability to meet deadlines and work under extreme pressure and a sense of urgency
  • Highly flexible and adaptable to a continually changing environment
  • Strong ability to be self-starter, independent learner, and team player
Job Responsibility
Job Responsibility
  • Adhere to change management process for Airports IT Systems and the coordination required with all other appropriate departments and vendors, including approval process
  • Support engagement and work efforts with AC and Air Canada vendors to ensure timely completion of project deliverables
  • Provide proactive on-going communication to key stakeholders, to ensure they are aware of significant changes to the project status in a timely manner
  • Prepare and share status reports and findings with the manager
  • Support assessing and escalating project related risks to the proper management level when needed
  • Provide support and guidance on the development of scripts and technical testing/integration for all new systems and/or changes to existing systems
  • Provide on-site support activities both conducting site surveys collecting and compiling IT information
  • Coordinate and participate in on-site testing/validations during hardware and application deployments
  • Translation of functional requirements into technical documents
  • Create and maintain detailed projects and team documentation
Read More
Arrow Right