Bilingual Analyst, Case Management Job at CVS Health (Tampa)

Business Analyst - Parts Services Configuration Management

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

At least 2 years of project management experience, with PMP certification considered an asset
At least 5 years of experience in the aerospace industry or other complex product industries, ideally at Bombardier
At least 3 years of SAP material master experience
Proven ability to improve business process efficiency using technology and process improvement methodologies
Appropriate interpersonal skills and communication methods to effectively develop presentations, present business cases and communicate to all levels of the organization
Flexible and adaptable to constant change with the ability to anticipate business needs and comfortable dealing with ambiguity
Self-motivated and resourceful with great organizational skills leading to deliver on time, consistently
Team player, customer service focused individual who can work collaboratively within cross functional groups in a global network
Proficient Computer skills – MS Suite (Required), Advance excel (Required), Access (Highly Preferred), Power BI (Highly Preferred), SQL (Preferred), Python / R Studio (Asset) with the ability and excitement to learn new tools as they become available
Occasional travel may be required in this role

Job Responsibility

Work with multifunctional team (Customer Services, Inventory Control, Engineering, Material Logistics, Aftermarket Quality, BAS sites) to successfully complete projects, monitor project timelines, and report to management on project health
Structure and coordinate projects while supporting various departments in implementing initiatives, adopting a participative leadership style
Prepare weekly governance of Parts Services Configuration Management
Analyze, solve problems and suggest improvements to Parts Services teams within our worldwide parts network to improve parts availability on SAP Material Master
Lead and/or participate in continuous improvement initiatives to augment your or the team’s operational processes efficiencies
Provide ad-hoc analysis requirements as needed

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Manager, Finance - Aircraft Deal Management

As the Finance Manager – Aircraft Deal Management, you will serve as the strateg...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

You hold a bachelor’s degree in accounting or finance
You have 10+ years of relevant experience, including employee supervision
You have a CPA designation or equivalent experience
You have demonstrated impact and influence with senior management
strong business partnership background
You have agility in dealing with strong personalities and rallying teams
ability to support leaders in achieving goals
You have strong business sense and adaptability to a constantly changing environment
You have executive presence and strong communication skills in French and English (bilingual)
You have the ability to drive complex projects and strategic presentations

Job Responsibility

Drive strategic initiatives by supporting the Senior Vice-President, Aircraft Sales, in sales contract negotiations and monthly governance processes
Review and approve sales contract proposals and business cases to ensure financial viability
Ensure strong business partnership with sales and contract teams
Oversee month-end financial processes & planning activities and prepare executive-level financial presentations for management
Lead and drive special projects for higher management
Assess and recommend appropriate accounting treatments for contracts
keep financial guidelines updated
Maintain proper internal controls and lead external audit processes
Engage and mobilize a team of financial analysts

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

New

Case Management Analyst - Field

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Hialeah

Salary:

21.10 - 40.90 USD / Hour

CVS Health

Expiration Date

March 16, 2026

Requirements

Bilingual: (English & Spanish)
2+ years of experience in Behavioral Health or a Long-Term Care setting
Must reside in or near Zip Code 33010, 33011, 33012, 33013, 33014, 33015, 33016, 33017, or 33018
Willing and able to travel 50-75% of their time to meet members face to face in Miami-Dade County and surrounding areas in Florida
Computer proficiency in Microsoft Word, Excel, Outlook required
Bachelor's degree required, preferably in Social Work or related field required

Job Responsibility

Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness
Effectively manage a caseload that includes supportive and medically complex members
Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration
Determine appropriate services and supports due to member's health needs
including but not limited to prior authorizations, coordination with PCP and skilled providers, condition management information, medication review, community resources and supports

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Customer Care Analyst

The Customer Care Analyst is responsible for demonstrating high-quality reputati...

Location

Canada , Laval

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor's degree in marketing or communications preferred
3+ years' experience in Customer Relations or Reputation Management
Focus on Social Media experience is preferred
Proven ability to correspond on social media platforms with proper grammar, spelling, and rules of composition
Proven ability to effectively communicate with customers over the phone in a professional manner
Experienced in managing call center operations, including monitoring queues, ensuring SLA adherence, and optimizing team performance
Demonstrated Advanced Troubleshooting Skills: Proficient in handling complex cases by taking ownership of testing, diagnosing root cause issues, and collaborating with internal teams to implement solutions
Communication and Interpersonal Skills: Strong written and verbal communication skills across social media and phone interactions, with excellent grammar, active listening, and comprehension
Skilled in utilizing digital analytics to develop data-driven strategies that improve service level agreements (SLAs) and enhance customer satisfaction
Skilled in interpreting data insights to identify trends, inform decision-making, and develop effective strategies that drive performance and business outcomes

Job Responsibility

Utilize digital analytics to enhance performance and customer satisfaction
Address advanced customer inquiries via phone, email, and chat
Manage complex inquiries beyond first-level capabilities
Conduct daily audits and quality checks on cases and calls
Ensure timely responses to inquiries, adhering to SLAs
Maintain prompt response times for social media interactions
Oversee phone queues and manage call overflow
Use Genesys status indicators appropriately
Report errors in Salesforce cases promptly
Adhere to marketing initiatives and organizational policies

What we offer

Group Insurance Program: health and dental care, long-term disability, life insurance, health spending account
Pension Plan
Share Purchase Plan
Paid Time Off: vacation days, sick days, and personal days
Employee Discounts
Training and Development: workshops, seminars, and online courses
Recognition and Rewards
Mentorship Program
Scholarship Program

Fulltime

Manager, Finance - Aircraft Deal Management

As the Finance Manager – Aircraft Deal Management, you will serve as the strateg...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

You hold a bachelor’s degree in accounting or finance
You have 10+ years of relevant experience, including employee supervision
You have a CPA designation or equivalent experience
You have demonstrated impact and influence with senior management
strong business partnership background
You have agility in dealing with strong personalities and rallying teams
ability to support leaders in achieving goals
You have strong business sense and adaptability to a constantly changing environment
You have executive presence and strong communication skills in French and English (bilingual)
You have the ability to drive complex projects and strategic presentations

Job Responsibility

Drive strategic initiatives by supporting the Senior Vice-President, Aircraft Sales, in sales contract negotiations and monthly governance processes
Review and approve sales contract proposals and business cases to ensure financial viability
Ensure strong business partnership with sales and contract teams
Oversee month-end financial processes & planning activities and prepare executive-level financial presentations for management
Lead and drive special projects for higher management
Assess and recommend appropriate accounting treatments for contracts
keep financial guidelines updated
Maintain proper internal controls and lead external audit processes
Engage and mobilize a team of financial analysts

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

IT Network Analyst - Facility IT Transition

The purpose of the IT Network Analyst - Facility IT Transition (FITT) Team is to...

Location

Canada , Toronto

Salary:

Not provided

Air Canada

Expiration Date

Until further notice

Requirements

IT related education and/or technological background (programming, infrastructure management, etc.) an asset
3-5 years of IT technology or operations experience in a large company
Knowledge of Airline information technology and financial platforms and applications an asset
Familiarity with the airline industry is an asset
Experience with Microsoft Excel, working knowledge of Microsoft Word and PowerPoint
Excellent written and oral communications skills
Ability to adjust to changing priorities that are driven by operational corporate requirements
Ability to meet deadlines and work under extreme pressure and a sense of urgency
Highly flexible and adaptable to a continually changing environment
Strong ability to be self-starter, independent learner, and team player

Job Responsibility

Adhere to change management process for Airports IT Systems and the coordination required with all other appropriate departments and vendors, including approval process
Support engagement and work efforts with AC and Air Canada vendors to ensure timely completion of project deliverables
Provide proactive on-going communication to key stakeholders, to ensure they are aware of significant changes to the project status in a timely manner
Prepare and share status reports and findings with the manager
Support assessing and escalating project related risks to the proper management level when needed
Provide support and guidance on the development of scripts and technical testing/integration for all new systems and/or changes to existing systems
Provide on-site support activities both conducting site surveys collecting and compiling IT information
Coordinate and participate in on-site testing/validations during hardware and application deployments
Translation of functional requirements into technical documents
Create and maintain detailed projects and team documentation

Manager, Finance - Defense

As a strategic finance leader, you will be at the heart of Bombardier Defense’s ...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting or Finance
10+ years of progressive experience in finance, including employee management
CPA designation or equivalent experience
Proven ability to influence senior executives and build strong business partnerships
Ability to manage strong personalities, rally teams, and support leaders in achieving objectives
Sharp business acumen and adaptability to a constantly changing environment
Executive presence and strong communication skills in French and English (bilingual)
Demonstrated ability to lead complex cases and strategic presentations
Team spirit, creativity, and a focus on talent development
Defense Financial Management Expertise: Knowledge of defense budgeting, government accounting systems and regulatory compliance

Job Responsibility

Drive strategic initiatives by supporting the Vice-President and leadership team in defense contract negotiations and monthly governance
Review and approve defense contract proposals and business plans to ensure financial viability
Support defense growth initiatives
Assume business partnership with sales, defense, and contract teams
Oversee month-end activities & financial planning and prepare executive-level financial presentations for management
Lead and manage special projects and provide strategic recommendations to senior management
Ensure compliance by analyzing accounting treatments, updating best practices, and coordinating audits
Maintain effective internal controls and coordinate external audits
Support and mobilize a team of financial analysts

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Manager, Finance - Defense

As a strategic finance leader, you will be at the heart of Bombardier Defense’s ...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting or Finance
10+ years of progressive experience in finance, including employee management
CPA designation or equivalent experience
Proven ability to influence senior executives and build strong business partnerships
Ability to manage strong personalities, rally teams, and support leaders in achieving objectives
Sharp business acumen and adaptability to a constantly changing environment
Executive presence and strong communication skills in French and English (bilingual)
Demonstrated ability to lead complex cases and strategic presentations
Team spirit, creativity, and a focus on talent development

Job Responsibility

Drive strategic initiatives by supporting the Vice-President and leadership team in defense contract negotiations and monthly governance
Review and approve defense contract proposals and business plans to ensure financial viability
Support defense growth initiatives
Assume business partnership with sales, defense, and contract teams
Oversee month-end activities & financial planning and prepare executive-level financial presentations for management
Lead and manage special projects and provide strategic recommendations to senior management
Ensure compliance by analyzing accounting treatments, updating best practices, and coordinating audits
Maintain effective internal controls and coordinate external audits
Support and mobilize a team of financial analysts

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Competitive base salary
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Bilingual Analyst, Case Management

CVS Health

Location:
United States , Tampa

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 21, 2026

Expiration:
March 16, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Bilingual Analyst, Case Management

CVS Health

Location:United States , Tampa

Category:-

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 21, 2026

Expiration:March 16, 2026

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Location:
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Category:
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Contract Type:
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Job Posted:
February 21, 2026

Expiration:
March 16, 2026