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Bilingual Administration & Co-Pay Assistant

Canada 41800.00 - 64350.00 CAD / Year · Job Posted February 20, 2026
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Job Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Responsibility

  • Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
  • As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
  • Liaise with Program managers to ensure copayment KPIs are met
  • Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
  • Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
  • Establishes and maintains office files, makes appointments and arranges meeting rooms as required
  • Compiles information from various sources and utilizes the information for uses such as generating reports
  • Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
  • makes corrections and notifies appropriate personnel of any modifications
  • Updates and maintains pertinent business information via computer or department files
  • Assists with a variety of scheduled and unscheduled projects occurring in the department at any given time
  • Drafts and types correspondence and/or presentations to be sent to internal and external contacts
  • Responsible for managing multiple projects for many departments within a business segment or across multiple business segments as required
  • Interacts frequently with inter-departmental associates and management for the purpose of resolving workload issues
  • Maintains and promotes positive and professional working relationships with associates and management
  • Complies with all appropriate policies, procedures, safety rules and regulations
  • Responsible to report all Adverse Events to the assigned units/departments
  • Performs related duties as assigned

Requirements

  • Post-secondary education in a related field
  • 3-5 years’ experience in an administrative role in a pharmaceutical setting
  • In-depth knowledge of the Microsoft Office Suite of applications is essential
  • Proven accuracy when processes large amounts of data
  • Candidate must have strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Adaptability to change and to learn new skills as required
  • Bilingual, French/English preferred
  • Ability to communicate effectively both orally and in writing
  • Strong interpersonal skills
  • Strong analytical and mathematical skills
  • Strong organizational skills
  • attention to detail
  • Ability to resolve issues quickly and efficiently
  • Ability to represent a positive and professional image
  • Strong knowledge of Microsoft Word, Excel, Power Point and Outlook
  • Ability to implement processes resulting in satisfactory audit practices
  • Ability to consistently meet deadlines
  • Excellent problem solving skills
  • ability to resolve issues effectively and efficiently
  • Strong business and financial acumen

What we offer

  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • paid parental leave
  • paid caregiver leave
  • training programs
  • professional development resources
  • opportunities to participate in mentorship programs
  • employee resource groups
  • volunteer activities

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Bilingual Administration & Co-Pay Assistant

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Our team members are at the heart of everything we do. At Cencora, we are united...
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Location
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Salary
Salary:
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Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Post-secondary education in a related field
  • 3-5 years’ experience in an administrative role in a pharmaceutical setting
  • In-depth knowledge of the Microsoft Office Suite of applications is essential
  • Proven accuracy when processes large amounts of data
  • Candidate must have strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Adaptability to change and to learn new skills as required
  • Bilingual, French/English preferred
  • Ability to communicate effectively both orally and in writing
  • Strong interpersonal skills
Job Responsibility
Job Responsibility
  • Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
  • As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
  • Liaise with Program managers to ensure copayment KPIs are met
  • Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
  • Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
  • Establishes and maintains office files, makes appointments and arranges meeting rooms as required
  • Compiles information from various sources and utilizes the information for uses such as generating reports
  • Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
  • makes corrections and notifies appropriate personnel of any modifications
  • Updates and maintains pertinent business information via computer or department files
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
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Administration & Co-Pay Assistant

Our team members are at the heart of everything we do. At Cencora, we are united...
Location
Location
Canada
Salary
Salary:
41800.00 - 64350.00 CAD / Year
cencora.com Logo
Cencora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Post-secondary education in a related field
  • 3-5 years’ experience in an administrative role in a pharmaceutical setting
  • In-depth knowledge of the Microsoft Office Suite of applications is essential
  • Proven accuracy when processes large amounts of data
  • Candidate must have strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Adaptability to change and to learn new skills as required
  • Bilingual, French/English preferred
  • Ability to communicate effectively both orally and in writing
  • Strong interpersonal skills
Job Responsibility
Job Responsibility
  • Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
  • As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
  • Liaise with Program managers to ensure copayment KPIs are met
  • Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
  • Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
  • Establishes and maintains office files, makes appointments and arranges meeting rooms as required
  • Compiles information from various sources and utilizes the information for uses such as generating reports
  • Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
  • makes corrections and notifies appropriate personnel of any modifications
  • Updates and maintains pertinent business information via computer or department files
What we offer
What we offer
  • medical
  • dental
  • vision care
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • paid parental leave
  • paid caregiver leave
  • Fulltime
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Administration & Co-Pay Assistant

Our team members are at the heart of everything we do. At Cencora, we are united...
Location
Location
Canada
Salary
Salary:
41800.00 - 64350.00 CAD / Year
cencora.com Logo
Cencora
Expiration Date
Until further notice
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Requirements
Requirements
  • Post-secondary education in a related field
  • 3-5 years’ experience in an administrative role in a pharmaceutical setting
  • In-depth knowledge of the Microsoft Office Suite of applications is essential
  • Proven accuracy when processes large amounts of data
  • Candidate must have strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Adaptability to change and to learn new skills as required
  • Bilingual, French/English preferred
  • Ability to communicate effectively both orally and in writing
  • Strong interpersonal skills
Job Responsibility
Job Responsibility
  • Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
  • As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
  • Liaise with Program managers to ensure copayment KPIs are met
  • Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
  • Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
  • Establishes and maintains office files, makes appointments and arranges meeting rooms as required
  • Compiles information from various sources and utilizes the information for uses such as generating reports
  • Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
  • makes corrections and notifies appropriate personnel of any modifications
  • Updates and maintains pertinent business information via computer or department files
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
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Expiration Date
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  • 3-5 years’ experience in an administrative role in a pharmaceutical setting
  • In-depth knowledge of the Microsoft Office Suite of applications is essential
  • Proven accuracy when processes large amounts of data
  • Candidate must have strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Adaptability to change and to learn new skills as required
  • Bilingual, French/English preferred
  • Ability to communicate effectively both orally and in writing
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Job Responsibility
  • Performs general administrative tasks such as handling the mail, typing, and maintenance of filling systems for the program
  • As required, responsible for processing copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
  • Liaise with Program managers to ensure copayment KPIs are met
  • Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
  • Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
  • Establishes and maintains office files, makes appointments and arranges meeting rooms as required
  • Compiles information from various sources and utilizes the information for uses such as generating reports
  • Audits and maintains various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
  • makes corrections and notifies appropriate personnel of any modifications
  • Updates and maintains pertinent business information via computer or department files
What we offer
What we offer
  • medical
  • dental
  • vision care
  • comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness
  • support for working families
  • backup dependent care
  • adoption assistance
  • infertility coverage
  • family building support
  • behavioral health solutions
  • Fulltime
Read More
Arrow Right

Administration & Co-Pay Assistant

Our team members are at the heart of everything we do. At Cencora, we are united...
Location
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Canada
Salary
Salary:
41800.00 - 64350.00 CAD / Year
cencora.com Logo
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Expiration Date
Until further notice
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Requirements
Requirements
  • Post-secondary education in a related field
  • 3-5 years’ experience in an administrative role in a pharmaceutical setting
  • In-depth knowledge of the Microsoft Office Suite of applications is essential
  • Proven accuracy when processing large amounts of data
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team environment
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  • Process copayment requests for patients, pharmacies and/or physicians for programs offering copay assistance or concierge payments
  • Liaise with Program managers to ensure copayment KPIs are met
  • Liaise with ISI Accounting to ensure proper payment timeframes and accurate payments
  • Liaise with 3rd party payment administrator to ensure accurate electronic payment processing
  • Establish and maintain office files, make appointments and arrange meeting rooms as required
  • Compile information from various sources and utilize the information for uses such as generating reports
  • Audit and maintain various reports specific to his/her business location by checking for errors, inconsistencies or discrepancies
  • make corrections and notify appropriate personnel of any modifications
  • Update and maintain pertinent business information via computer or department files
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  • Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness
  • Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
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