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Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the full-time, Summer Seasonal Bike Attendant. The Bike Attendant responsibility is to handle the complimentary bike program at the resort. The candidate will be assisting guests requests for bicycles, distributing and receiving the bicycles and adjusting the bikes to fit each guest.
Job Responsibility:
Manage the complimentary bike program at the resort, assisting guests with bike requests and ensuring a seamless experience
Receive, store, and issue bicycle equipment and supplies
Ensure all bicycles are in safe working order, performing adjustments to fit each guest
Demonstrate courteous, helpful, and efficient service when interacting with guests and colleagues
Possess knowledge of bike mechanics and tag bikes for repair when necessary
Maintain cleanliness and organization of the equipment, bike rental area, and personal appearance
Collaborate effectively with other staff members to create a cohesive team environment
Adhere to all policies and procedures outlined in the Employee manual
Liaise with the concierge team to ensure guests have a smooth booking experience
Perform other duties as assigned to contribute to the overall success of the bike program
Requirements:
Possess excellent customer service and communication skills with a positive and outgoing personality
Embrace hard work, being hands-on, and maintaining a busy work pace
Undertake the responsibility of keeping bikes clean and in good running condition
Demonstrate mechanical aptitude and comfort with various specialty bike tools
Exhibit honesty, reliability, and responsibility along with a strong work ethic
Maintain weekday and weekend availability within the hours of 8 AM to 7 PM
Ability to lift 50 lbs and perform physical tasks associated with the role
Stay productive during downtime and when working independently
Follow instructions meticulously and adhere to all company standards
Eligibility to work in Canada is required
What we offer:
Competitive wages
Leisure benefit (ski pass or leisure allowance)
Access to affordable shared staff accommodation
Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc.
Complimentary meal per shift in our employee dining room
Paid time off
vacation days and additional floating holidays per year