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Big Data/Data Platform Site Reliability Engineer

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PulsePoint

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Location:
United Kingdom

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

About PulsePoint: PulsePoint is a fast-growing healthcare technology company (with adtech roots) using real-time data to transform healthcare. We help brands and agencies interpret the hard-to-read signals across the health journey and unify these digital determinants of health with real-world data to produce the most dimensional view of the customer. Our award-winning advertising platforms use machine learning and programmatic automation to seamlessly activate this data, making marketing, predictive analytics, and decision support easy and instantaneous.

Job Responsibility:

  • Deploying, configuring, monitoring and maintaining multiple big data stores across multiple datacenters, with a strong focus on reliability, scalability, and operational excellence
  • Perform planning, configuration, deployment, and lifecycle management of critical data infrastructure
  • Managing large-scale Linux infrastructure to ensure maximum uptime and predictable performance
  • Developing and documenting system configuration standards, operational procedures, and best practices
  • Performance and reliability testing, including reviewing configuration, software choices, versions, and hardware specifications
  • Participating in incident response, root cause analysis, and driving long-term reliability improvements
  • Advancing our technology stack with innovative ideas and pragmatic solutions

Requirements:

  • Strong hands-on experience operating large-scale Linux infrastructure in production (Rocky Linux or equivalent)
  • Deep practical knowledge of Apache Hadoop-based data platforms, including: HDFS architecture and failure modes, Kerberos-based security models, Operational lifecycle (upgrades, scaling, recovery)
  • Experience running Apache Kafka clusters in production, including KRaft-based setups
  • Proven ability to debug complex distributed system issues across storage, compute, and networking layers
  • Experience designing or improving automation, deployment, or GitOps-style workflows
  • Proficiency in scripting or automation (Python, Shell, etc.)
  • Solid understanding of networking fundamentals (TCP/IP, DNS, load balancing, basic network security concepts)
  • Comfortable taking technical ownership, driving reliability improvements, and participating in on-call / incident processes
  • Willing and able to work East Coast U.S. hours (9am–6pm EST)

Nice to have:

  • Experience with Trino and Iceberg as large-scale analytical query engines
  • Experience administering Percona XtraDB Cluster or other HA databases
  • Hands-on experience with Ceph or other distributed storage systems
  • Strong background in observability platforms (Prometheus, Grafana, Graphite, ELK, Icinga)
  • Experience with configuration management (Puppet or similar)
  • Familiarity with Docker and Kubernetes in production environments
  • Ability and interest in mentoring junior engineers and setting operational standards
  • Background in AdTech, real-time data systems, or low-latency / high-throughput environments

Additional Information:

Job Posted:
January 22, 2026

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