CrawlJobs Logo

Bi-Lingual Patient Service Representative

gbms.org Logo

Greater Baden Medical

Location Icon

Location:
United States

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Responsible for greeting patients, and performs a variety of clerical tasks including patient registration, and payment processing.

Job Responsibility:

  • Greets patients, family members, and visitors determining services and/or other needs that are required
  • Assisting patients with translations upon check-in for appointments and/or assistance with completion of paperwork, explanation of services and or follow up information
  • Monitors waiting area
  • Assists new patients in the completion of their registration information
  • Opens medical records for new patients including appropriate consent and clinical forms
  • Reviews with patient their insurance coverage or eligibility for other programs including sliding scale fee
  • Establishes a separate file for patients applying for sliding scale fee
  • Reviews documentation presented by patients
  • Collects and processes patient demographic, financial, diagnoses and procedure code information with accuracy
  • Review third party coverage and payment arrangements available with patients
  • Inputs incoming payments and other data into system
  • Notifies the Medical Assistant that the patient has arrived and/or when new patients are ready for patient care services, dental or mental health services
  • Inputs payments from third party payors or other sources of data entry as needed
  • Reviews current visit charges and outstanding balances with the responsible party and arranges required payments
  • Inputs payments and prints receipt
  • Schedules return appointments
  • Pulls medical records for scheduled, same day, or walk-in patients
  • Answers telephone calls and assists and/or directs calls to the most appropriate staff member
  • When calls are for patient services, answers inquiries about services and expected payment
  • Schedules appointments and when necessary consults with the charge nurse
  • Clears messages from voice mail system and directs message to appropriate person
  • Assists in the preparation and routine maintenance of patient charts as outlined by policy
  • Daily chart retrieves and returning the charts after the end of the day
  • Participates in team/staff meetings
  • attends in service meetings and applicable workshops
  • Performs other duties as assigned

Requirements:

  • High School diploma, GED, or equivalent certificate of competency and completion of a vocational program related to the specified work experience
  • High School diploma, GED, or equivalent certificate of competency and two (2) to five (5) years of work experience in specified health care trade
  • Ability to speak effectively to patients in Spanish
  • Ability to drive between Greater Baden Medical Services, Inc. locations
What we offer:
  • Medical
  • Dental
  • Vision
  • Retirement (401k)
  • Long Term Disability
  • Accidental Death and Dismemberment
  • Life Insurance
  • Flexible Spending Account
  • Paid Time Off
  • Floating Holidays
  • Bereavement
  • Jury Duty
  • Employee Assistance Program
  • Tuition Reimbursement (maximums apply)
  • Continued Medical Education (maximums apply)
  • Professional Memberships (maximums apply)
  • Short Term Disability
  • Critical Illness with or without a Cancer Component
  • Additional Life Insurance
  • Additional Accidental Death and Dismemberment
  • Loan Repayment

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Greater Baden Medical - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Bi-Lingual Patient Service Representative

Patient Services Representative

The Patient Service Representative is responsible for the smooth administrative ...
Location
Location
United States , Bear
Salary
Salary:
15.00 USD / Hour
westsidehealth.org Logo
Westside Family Healthcare Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • Experience using Microsoft Office software
  • Bi-lingual Spanish
Job Responsibility
Job Responsibility
  • Checks in patients (in person or via Curbside Check-In) in a timely and friendly manner
  • Verify and update patient demographic and payer information in electronic medical record system
  • Expedites patient processing by having them fill out forms or assisting them when needed and keeps providers, Nurses, Medical Assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
  • Collect and properly post all fees, payments, co-payments from patients and reconcile daily charges
  • Assists uninsured patients in completing a Sliding Fee Scale application, Title X scales, and/or directs them to an Enrollment Specialist when necessary
  • Assists patients with scheduling follow up appointments or moves existing appointments within the schedule as needed
  • Assists patients with laboratory orders, signing patients in for lab work, verifying insurances, printing orders
  • Demonstrates outstanding professional telephone management skills
  • Assists patients who have disabilities to the extent to which they are trained to assist as needed
  • Protects patients’ rights of confidentiality
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • a 401(k) retirement plan with a match
  • supplemental insurances
  • generous PTO package
  • flexibility to provide work/life balance
  • Fulltime
Read More
Arrow Right

Patient Services Representative

Westside Family Healthcare is a nonprofit organization that provides high qualit...
Location
Location
United States , Wilmington
Salary
Salary:
15.50 USD / Hour
westsidehealth.org Logo
Westside Family Healthcare Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • One year of work experience in customer service
  • Experience using Microsoft Office software
  • Bi-lingual Spanish
Job Responsibility
Job Responsibility
  • Checks in patients (in person or via Curbside Check-In) in a timely and friendly manner
  • Verify and update patient demographic and payer information in electronic medical record system
  • Expedites patient processing by having them fill out forms or assisting them when needed and keeps providers, Nurses, Medical Assistants, and any other related staff abreast of scheduling, patient details, and potential service delays
  • Collect and properly post all fees, payments, co-payments from patients and reconcile daily charges
  • Assists uninsured patients in completing a Sliding Fee Scale application, Title X scales, and/or directs them to an Enrollment Specialist when necessary
  • Assists patients with scheduling follow up appointments or moves existing appointments within the schedule as needed
  • Assists patients with laboratory orders, signing patients in for lab work, verifying insurances, printing orders
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • a 401(k) retirement plan with a match
  • supplemental insurances
  • generous PTO package
  • flexibility to provide work/life balance
  • Fulltime
Read More
Arrow Right
New

Patient Business Representative

Manages patient’s admissions, insurance coverage, bed coverage, and discharge.
Location
Location
United States , New York
Salary
Salary:
28.23 - 30.28 USD / Hour
mountsinai.org Logo
Mount Sinai Health System
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Graduate or GED required.
  • Healthcare Insurance verification and Front Desk registration
  • Minimum 2 years of registration experience within a medical setting (doctor?s office, hospital).
  • Bi-Lingual (Spanish/English) preferred.
Job Responsibility
Job Responsibility
  • Manages patient’s admissions, insurance coverage, bed coverage, and discharge.
  • Collect, verify, and input patient information paperwork with appropriate financial and demographic forms into the M.I.S system
  • Obtains all old medical record numbers from the Medical Records Department for patients previously in the system, or when appropriate assigns new medical record number
  • Receives information from the Emergency Department on incoming emergency admissions.
  • Admits and interviews patients scheduled for elective, emergency, OB, ambulatory surgery and pre-admission prior to admission to the hospital following established procedures
  • Registers people for private outpatient registration office. Completes corresponding charge forms and documentation
  • Registers patients having pre-admission testing services
  • Interviews patients privately before, during or after the services for financial screening to update insurance information or other pertinent data
  • Ensures all admissions are given admission information which includes but is not limited to: The Patient’s Bill of Rights, Discharge information, A Welcome booklet, hospital policies and procedures regarding room rates and financial obligations
  • Prepares and distributes daily admission and census lists
  • Fulltime
Read More
Arrow Right

Customer Service Representative

Delivers an exceptional Patient Financial experience by receiving and directing ...
Location
Location
United States , Bermuda Run
Salary
Salary:
20.40 - 30.60 USD / Hour
advocatehealth.com Logo
Advocate Health Care
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma or GED with 2 years relevant customer service experience, or bachelor's degree preferred
  • 2 years progressive work experience in a hospital billing, professional billing or shared services environment preferred
  • Experience with Epic's Resolute Hospital or Resolute Professional billing applications preferred
  • Working knowledge or professional and hospital billing and follow-up preferred
  • Knowledge of HIPAA standards and medical terminology and billing practices preferred
  • Bi-lingual (Spanish and English) preferred
Job Responsibility
Job Responsibility
  • Delivers an exceptional Patient Financial experience by receiving and directing the public, by telephone or other electronic means, in a professional and courteous manner
  • Manages a high volume of inbound calls, answers patient inquiries, and determines the appropriate path for resolution and follow-up
  • Demonstrates excellent customer service and expertise to patients, guarantors, and other external and internal contacts through oral and written communication
  • Responds to and documents all patient and internal inquiries regarding hospital and professional visits in the patient billing platform
  • Understands varying business processes and procedures of both the Physician Billing Office and Hospital Billing Office and is able to evaluate the most appropriate route for account resolution
  • Reads, interprets, and understands various differing insurance correspondence including both explanation and coordination of benefits
  • Demonstrates a basic understanding of varying different reimbursement terms across multiple payers and benefit plan types (HMO, PPO, Indemnity, HDHP) in both the Physician Billing and Hospital Billing landscape
  • Demonstrates a basic understanding of the standard healthcare coding methodologies, including, but not limited to CPT, HCPCS and ICD-10
  • Performs all clerical functions required to complete a request using available information and resources
  • Performs appropriate updates to insurance coverage, demographic information and contact information in patient billing system
What we offer
What we offer
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...
Location
Location
United States , Drexel Hill
Salary
Salary:
Not provided
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 22, 2026
Flip Icon
Requirements
Requirements
  • Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
  • If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  • If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
  • State-level licensure and national certification requirements vary by state, click here to learn more
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus
  • Customer Service and Team Orientation
  • Communication Skills
  • Mathematical Reasoning
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences by showing empathy and genuine care
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification
  • Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
  • Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions
What we offer
What we offer
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • and other resources, based on eligibility
  • Fulltime
Read More
Arrow Right
New

Mri Technologist

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...
Location
Location
United States , Springfield
Salary
Salary:
Not provided
medprostaffing.com Logo
MedPro Healthcare Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Completion of a two year approved School of Radiologic Technology
  • Valid state radiology registration as required by state law
  • Registry by the American Registry of Radiologic Technology.
Job Responsibility
Job Responsibility
  • MRI technologists utilize their knowledge of anatomy, physiology and the principles of MRI to safely and efficiently operate MRI scanners, assisting in the diagnosis of disease and injury.
  • Ensure the safety of patients, staff and visitors who come in contact with the powerful magnetic field of a MRI scanner.
  • Position patients and coils on a table that slides inside the MRI scanner.
  • Inject contrast media as required.
  • Set appropriate technical parameters, operate MRI scanners and related equipment, and observe image data on computer monitors during scans.
  • Be familiar with the differences from a normal image and an abnormal image.
  • Recognize and respond to life threatening situations.
  • Assure compliance with federal, state, and local technical and professional regulations and accepted practiced guidelines.
  • Delivers quality, cost effective patient care in a professional manner.
  • Works effectively to maintain an environment of excellence, which is patient focused, providing timely, compassionate, quality patient care.
What we offer
What we offer
  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000
  • Fulltime
Read More
Arrow Right
New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...
Location
Location
United States , Oakville
Salary
Salary:
18.94 - 28.94 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
June 23, 2026
Flip Icon
Requirements
Requirements
  • Must be at least 16 years of age
  • Licensure requirements vary by state
  • Attention and Focus
  • Customer Service Orientation
  • Communication Skills
  • Mathematical Reasoning
  • Problem Resolution
  • Physical Demands
  • Visual Acuity
  • High School diploma or equivalent preferred but not required.
Job Responsibility
Job Responsibility
  • manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions
  • provide caring service that exceeds customer expectations
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • Parttime
Read More
Arrow Right
New

Cath Lab Registered Nurse

MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is see...
Location
Location
United States , Denville
Salary
Salary:
Not provided
medprostaffing.com Logo
MedPro Healthcare Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active RN License
  • Degree from accredited nursing program
  • BLS & ACLS Certifications
  • Eighteen months of recent experience in an Acute Care Cath Lab setting
Job Responsibility
Job Responsibility
  • The Cardiac Cath Lab RN performs angioplasties, implants pacemakers and diagnoses cardiac conditions with an invasive catheterization procedure
  • Administer care for heart disease and heart attack patients by obtaining visual diagnostics of the arteries of the heart
  • Identify blockages, assisting the physician during procedures, and monitoring the patient’s status at other times
  • Administer interventional procedures like cardiac catheterizations, angioplasties, pacemaker and/or defibrillator implantation, and related interventional or diagnostic procedures
What we offer
What we offer
  • Weekly pay and direct deposit
  • Full coverage of all credentialing fees
  • Private housing or housing allowance
  • Group Health insurance for you and your family
  • Company-paid life and disability insurance
  • Travel reimbursement
  • 401(k) matching
  • Unlimited Referral Bonuses up to $1,000
Read More
Arrow Right