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Tier4 Group is seeking a BI Analyst – Claims to support a high-visibility claims organization by delivering data-driven insights that influence business decisions. This role is embedded within the business (not IT) and partners directly with claims leadership to analyze performance, identify trends, and improve operational outcomes. This is an ideal opportunity for someone who enjoys combining data analysis, business interaction, and Power BI development.
Job Responsibility
Analyze claims data to identify trends, patterns, and anomalies
Investigate key business questions related to claims volume, cycle time, and cost drivers
Translate findings into clear, actionable insights for leadership
Partner directly with claims stakeholders, including Director and VP-level leadership
Gather and define reporting requirements
Present analysis results and explain the 'why' behind the data
Design and develop Power BI dashboards (end-to-end)
Define and maintain KPIs and reporting metrics aligned to claims operations
Support transition from Excel-based reporting to Power BI
Write and optimize SQL queries for data extraction and analysis
Perform data validation and support user acceptance testing (UAT)
Ensure accuracy and quality of reporting outputs
Work with internal and external data sources, including claims systems and vendors
Assist with integrating new data sources during system changes or acquisitions
Support reporting access and provide basic user training as needed
Requirements
Strong experience with Power BI, including building dashboards end-to-end (approximately 20+ dashboards preferred)
Advanced SQL skills for querying, data analysis, and validation
Experience working with data warehouses or reporting environments
Claims experience required
Property insurance preferred
Healthcare or other claims experience acceptable
Experience working directly with business stakeholders
Ability to gather requirements and present insights clearly
Strong verbal and written communication skills
4-8+ years of experience in business intelligence, analytics, or reporting roles
Proven ability to balance technical execution with business engagement
Nice to have
Background in claims operations prior to moving into analytics
Experience delivering insights and recommendations (not just reports)
Familiarity with claims KPIs, workflows, and processes