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Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences. Owns and develops customer relationships, collaborating with both customers and internal resources to address customer and company priorities. Leverages subject matter experts and provides solutions aligned with business-unit priorities to satisfy customer needs. Responsible for the full sales cycle, from winning new customers to growing share of wallet in targeted existing customers for Rackspace.
Job Responsibility:
Take overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers
Create and implement account development strategies that succeed in exploiting the full business potential of the customer base
Maintain and agree a twelve-month business account plan, forecast and appropriate reporting framework
Understand and position the whole product portfolio, including cloud and applications services
Develop close relationships at every appropriate level and fully understand the business, buying and decision-making process of the accounts
Build strategic relationships and Rackspace credibility within the target organization
Proactively seek opportunities to create new revenue streams including joint Business Development activity
Front all negotiations and tender submissions and facilitate and manage key communications between the company and the Customer
Maintain a high awareness and knowledge of corporate market, industry and internal activities
Work with channel and sales reps to create and support the execution of joint business plans with key partners
Responsible for adhering to company security policies and procedure as directed
Requirements:
High School Diploma or regional equivalent required
Bachelor's Degree required, preferably in field related to role
12-14 years of experience in the field of role required
Expert-level knowledgeable in professional sales training and sales process
Expert-level understanding of the processes, procedures and systems used to accomplish the work
Expert-level knowledge of Rackspace product portfolio, strategy, competitors, and customers
Analytical Skills
Buying Process Skills
Client/Customer Service
Data-driven Decision Making
Leadership
Negotiation Skills
New Account Acquisition Skills
People Management
Public Speaking
Presentation Building
Quality Assurance
Sales Lead Generation Skills
Sales Management
Sales Operations Management
Domestic/international travel required, greater than 50%
What we offer:
Incentive compensation opportunities in the form of annual bonus or incentives
Equity awards
Employee Stock Purchase Plan (ESPP)
Paid volunteer time off
Internal learning and training (Rackspace University)
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