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Beverage Manager

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Four Seasons

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Location:
India , Mumbai

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Plan, organize, control and direct the work of employees of the Roof Top Bar while ensuring guest satisfaction. Provide technical guidance on beverage products and service for the other bars of the F&B operation.

Job Responsibility:

  • Plan, organize, control and direct the work of employees of the Roof Top Bar while ensuring guest satisfaction
  • Provide technical guidance on beverage products and service for the other bars of the F&B operation
  • Builds a motivated and skilled team, leads by example and instills a culture of continuous learning and improvement among employees
  • Actively plans and manages the career development of every employee through effective coaching, training and by instilling company values
  • Organizes and manages the department in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals
  • Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers
  • Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans
  • Prepares annual plans and forecasts, consistently monitors and manages budgetary goals
  • Ensures high quality guest service in his/her area, is highly visible and actively participates in service
  • Achieves revenue and profit targets
  • proposes revenue enhancement and cost management ideas to senior management
  • Engages in the marketing of his/her outlet
  • participates in the drafting and implementation of the Food & Beverage marketing plan
  • Engages in guest interaction in a sensitive and appropriate manner
  • creates personalized experiences
  • Provides genuine hospitality and recognition, acts as host/hostess in the work area
  • Takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur
  • Organize the beverage system, direct and supervise employees working with beverages and evaluate the overall effectiveness of the system
  • Plans and executes events in cooperation with PR, Sales & Marketing
  • Proposes menus and wine recommendations to event organizers
  • Inspects and ensures the work area is in good physical repair
  • reports defects and ensures timely rectification
  • Maintains an organized administration of departmental and personnel records, including rostering and leave planning
  • Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook
  • Conducts daily briefing and monthly departmental meeting
  • Provides regular and fair performance feedback to employees, formally and informally as appropriate
  • Maintains a clean and orderly work area and ensures tools & equipment are well maintained and in sufficient supply
  • Promotes and ensures a safe working environment
  • Performs pre- and post-service checks
  • ensures subordinates are immaculately groomed and aware of daily specials and promotional offers
  • Is highly sensitive to guest preferences
  • ensures the department's guest history is up to date and relevant
  • Executes sales and marketing activities
  • conducts and evaluates routine sales analysis and competitive pricing surveys
  • keeps abreast of F&B trends and new developments in the market
  • submits recommendations to F&B management
  • Assists in the management of the Hotel's wine list
  • Ensures adherence to cashiering and control procedures
  • maintains a 'clean' POS database
  • Is proficient in the costing of menu and beverage list items including buffets
  • is able to determine and analyze gaps between actual and potential food & beverage costs as well operating expenses
  • Manage the Bar Operations in a structured and efficient manner by ensuring a seamless meeting experience for all guests
  • IS creative in developing engaging events at the Bar

Requirements:

  • Has 3 - 4 years of relevant experience in a 5-star hotel/resort
  • Possesses aptitude, management skills and upward mobility
  • Must have prior Mixologist experience
  • Possesses business acumen, well developed guest PR skills and personal flair
  • Has a well-developed interest in food and wines
  • has undergone professional training in food and Wine knowledge
  • is a 'foodie'

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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