Beverage Manager Job at SOFITEL (Mumbai)

Beverage Manager

SOFITEL

Location:
India , Mumbai

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Passionate about everything relating to Food & Beverage and putting a smile on our guests’ faces, as Outlet Manager managing Beverage portfolio, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable. With your passion and motivation, you sell unforgettable experiences to guests at your hotel. You are professional and have excellent knowledge of everything your hotel has to offer. You build strong relationships and create a lasting connection with your guests.

Job Responsibility:

Beverage Portfolio management - Collaborate & Liaison with Beverage Partners & Vendors to create valued experiences for guest, while gaining enhanced Revenues and Managing costs
Curate special beverage promotions, activations, and beverage led events
Be Inspired with New and Upcoming Beverage Trends, and be up to date with industry trends locally as well internationally
Manage beverage portfolio across Restaurants, Lounges, Bars, Private Dining & Banquets
Curate and manage upscale beverage menus, including cocktails, wine, and non-alcoholic drinks
Lead and train a team of bartenders and bar chefs, beverage servers, ensuring top-tier service standards
Oversee daily beverage operations, inventory control, and cost management
Collaborate on exclusive offerings for events, private functions, and VIP guests
Ensure compliance with liquor laws, health, and safety regulations
Drive guest satisfaction by delivering tailored, high-quality beverage experiences
You generate group and/or event business for Restaurants & Bars and achieve F&B sales targets
You define KPIs, create offers, negotiate prices, and close contracts related to Restaurants & Bars
You participate in trade fairs, conferences, and promotional events
Outlet Management - You maintain important contacts, address databases, and business data
Liaison with F&B partner to create value add-ons
Lead the Restaurant reservations department and drive sales for F&B Restaurant & Bar
Liaison with Catering sales & Room sales teams to attend sales calls & generate leads
Create Individual relationships with Corporates, Socials & PSU sector to drive business & business opportunities
Plan for outlet budget and review forecast on revenue and expenditure on monthly basic
Analyze and submit month-end reports and identify deviation from business plan goals
Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet
Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to F&B Manager upon completion of promotion
Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget
Outlet Operation - Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
Handle guests’ complaints and comments tactfully and efficiently
Handle all administration work pertaining to cashier/bar operation requirement and company’s policies
Maintain department communication logbook and updated notice board
Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
Ensure that health, safety and security procedures are in place in the outlet
Attend all briefings, meetings and trainings as assigned by management
Perform proper handover and communication to the next shift
Assist other food & beverage outlets with their operations during peak times or when required
Team Management - Be a part of employee management - Interview, select and recruit outlet employees
Identify and develop team members with potential
Conduct performance review with the team
Constantly monitor team members’ appearance, attitude and degree of professionalism
Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
Prepare payroll and gratuity reports
Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

Requirements:

Relevant experience in F&B operations and beverage portfolio is an advantage
Focused on guest needs and always remain calm and courteous
Highly responsible and reliable
Follow Accor & La Maison standards & applications in day to day operations
Excellent communication skills, both verbal and written
Strengths include interpersonal and social skills, and you work in a solution-oriented manner
Ability to work cohesively as part of a team with minimum supervision
Ability to anticipate and focus attention on guest needs, being professional and welcoming
Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests
Responsible and accountable for outlet’s profitability and revenue generation
2/4 years in managerial role preferably managing beverage management, in luxury hotels or high-end establishments
Expertise in mixology, premium spirits, wines, and craft cocktails
Strong leadership and communication skills, with a focus on luxury guest service
Experience with budgeting, inventory management, and cost control
Luxury hospitality experience is highly preferred
Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times

What we offer:

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities

Additional Information:

Job Posted:
January 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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