Beverage Manager Job at Monarch Casino Resort & Spa Black Hawk (Black Hawk)

Job Description

As the Beverage Manager you will oversee the operation of all beverage outlets to ensure compliance with all standards and procedures established by the Food and Beverage Manager in addition to company health and regulatory standards and procedures. Monitor administrative duties of supervisory staff for accuracy, timeliness and compliance with departmental policies and procedures. The Beverage Manager must have working knowledge of all outlet beverage portion control policies, i.e. jigger pours, carafes. Recruit, interview, and recommend for hire all beverage positions – Cocktail Server, Bartender, Bar Back, Liquor/Inventory Control. Coach and discipline Team Members as needed to develop optimal performance. Must be able to work all shifts and maintain a flexible work schedule to adjust to the demands of the beverage operation.

Job Responsibility

Maintain accurate and proper comp and cash handling procedures, use cash bank, cash register, cash drop, slot bank, and POS terminal functions in accordance with department policies
Proficiently operate Inventory system (Stratton Warren experience preferred)
Interviewing, disciplining, developing/training and scheduling of staff
Lead team member shift meetings
Monitors and manages shift activities, opening and closing duties
Interacts with guests to resolve any guest issues
Works with other supervisors and line staff to facilitate a pleasurable dining experience for guests
Fills in for line staff when required
Demonstrates proactive leadership skills
Communicates well with guests and team members in a team environment
Must facilitate repeat business through pleasurable dining experiences
Other duties as assigned

Requirements

Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License
Minimum 3-5 year previous Food and/or Beverage Management experience required in FOH operations or relevant degree in hospitality program
Ability to understand financial reports and apply the information in a timely and practical fashion to improve the operation
Problem Solving, Quality Control and Priority Assessment
Conflict management
Information Gathering
Sales Techniques and Guest Influence
Understands measurements of liquid, weight, and temperatures
Ability to work in high volume, ever changing and sometimes loud environment
Basic to intermediate computer knowledge
Must possess excellent guest service and communication skills with the ability to deal with guests
Ability to speak and write English
Ability to communicate information through spoken words and sentences that others will understand
Ability to read and understand information and instructions presented in writing
Must be able to stand for duration of shift
Must be able to bend, stoop and continuously use hands
Ability to push and pull up to 25lbs pounds and occasionally up to 45lbs
Ability to work all shifts including weekends and holidays when needed

What we offer

Team Member (TM) Referral Program
Education/Tuition Reimbursement up to $6,000 per calendar year
Career Development and Advancement Opportunities
Flexible Work Schedules
Drawings totaling $100 in Weekly Cash Prizes
Paid Trips to Atlantis Casino Resort and Spa
1 Free Meal per Shift
Round Trip Bus Tickets for $4 per Day ($20 Savings)
Free Parking
Paid Vacation (Full Time)
6 Observed Holidays (Full Time)
Health Benefit Insurance Package (medical, dental, vision, disability, and more) (Full Time)
401k Retirement Plan with Company Match (Full Time)

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Beverage Manager

Job Description

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