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We are seeking an experienced and service-driven hospitality professional to oversee beverage operations at a luxury resort environment. This role is responsible for leading the beverage program across outlets, maintaining exceptional guest experiences, supporting team development, and ensuring operational excellence in a dynamic, high-standard setting.
Job Responsibility
Lead daily beverage operations across assigned outlets, ensuring consistency, quality, and exceptional guest service
Develop, implement, and maintain beverage menus that align with guest preferences, brand standards, and business objectives
Monitor inventory, purchasing, ordering, and cost controls to support efficient and profitable operations
Train, coach, and schedule beverage team members to promote strong performance, product knowledge, and service standards
Oversee compliance with all safety, sanitation, alcohol service, and legal requirements
Collaborate with culinary, food and beverage, and leadership teams to create seamless guest experiences and support special events
Analyze sales, labor, and beverage performance metrics to identify opportunities for improvement
Maintain strong vendor relationships and ensure product quality and availability
Address guest concerns promptly and professionally, resolving issues with a service-focused approach
Support budgeting, forecasting, and operational planning for the beverage department
Requirements
Previous experience in beverage management, food and beverage supervision, or a similar hospitality leadership role
Strong knowledge of spirits, wine, beer, cocktails, and beverage service standards
Demonstrated ability to lead teams in a fast-paced, guest-focused environment
Excellent communication, organization, and problem-solving skills
Experience with inventory management, ordering, cost control, and operational reporting
Ability to work collaboratively across departments while maintaining high service standards
Knowledge of applicable alcohol service, health, and safety regulations
Flexibility to work varied schedules, including evenings, weekends, and holidays as business needs require
What we offer
Free onsite shift parking
Discounted F&B, Spa Treatments & Retail up to 40% off
401K with Match
PTO
Full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance
Free onsite Chef prepared employee dining room with hot meals and salad bar