Benefits Verification Supervisor, CVS Health

CVS Health

Location:
United States, Monroeville, PA or Mt Prospect, IL

Category:
Customer Service

Contract Type:
Employment contract

Salary:

43888.00 - 93574.00 USD / Year

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Responsibility:

Directing daily workflow to ensure that all production and quality goals are met
Coordinating procedural changes
Resolving issues/problems as it relates to the department and the company
Evaluating & reviewing employee performance
Coaching, motivating & counseling staff including administering disciplinary action when necessary
Interviewing and hiring
Daily supervision of the staff to ensure that all department and company policies and procedures are followed
Directing and implementing department and pharmacy wide projects
Tracking and reporting progress of projects
Analyzing call/performance statistics

Requirements:

One year of supervisory experience in a related environment
Three years experience working with medical insurance or in a pharmacy environment
Must live within 75 miles of a Specialty BVR Location
Monroeville, PA, Mount Prospect, IL, Chandler AZ

Nice to have:

Specialty pharmacy experience
Experience working with strict deadlines and ability to meet deadlines on a daily basis
Experience in a high intensity, fast paced production environment
Ability to effectively manage people and provide team leadership
Extreme accuracy, and attention to detail and data standards
Ability to work in teams and coordinate work efforts
Excellent communication, organizational, and interpersonal skills
Attention to customer focus to ensure patients are responded to with accurate and timely information
Ability to evaluate work and process flow to ensure optimal efficiencies
Ability to manage multiple priorities and projects
Bachelor's Degree

What we offer:

Vacation
10 paid holidays per year
Health/dental/vision insurance
Employee discounted stock purchase program
401K
Tuition reimbursement
20-30% employee discount at all CVS stores
Affordable medical plan options
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
June 05, 2025

Expiration:
June 21, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Benefits Verification Supervisor