Benefits Verification Specialist, CVS Health

CVS Health

Location:
United States, Work At Home

Category:
Customer Service

Contract Type:
Employment contract

Salary:

17.00 - 31.30 USD / Hour

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Job Description:

Benefits Verification Specialist role at CVS Health verifying insurance coverage and obtaining prior authorization information for in-home Specialty therapies for Coram's patients. Works with Patient Intake Coordinators and insurance providers to create positive patient experiences.

Job Responsibility:

Complete and document benefit verification review
Provide information on specialty medications/home infusion services
Comply with regulatory compliance areas, policies, and procedures
Coordinate with Patient Intake Coordinators for new and existing accounts
Investigate type and level of insurance coverage to assess patient eligibility
Communicate with medical professionals and insurance company personnel
Complete data entry in ACIS to ensure accuracy of reporting and outcomes
Provide input on self reviews
Assist less experienced peers

Requirements:

Experience verifying benefits with insurance companies
Data entry experience
Working knowledge in Microsoft Office, specifically Outlook and Word
Verifiable High School diploma or GED

Nice to have:

Home infusion or durable medical equipment (DME) experience
Experience work in a healthcare environment
Experience working with healthcare insurance

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 22, 2025

Expiration:
September 28, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Benefits Verification Specialist