Benefits Verification Specialist Jobs

CVS Health

Location:
United States, Work at Home

Category:
Customer Service

Contract Type:
Employment contract

Salary:

17.00 - 31.30 USD / Hour

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Job Description:

Assists with processing, insurance verification and authorization, revenue cycle management, compliance and documentation, as well as customer service and issue resolution. Provides support in ensuring accurate billing, efficient revenue flow, and compliance with regulations.

Job Responsibility:

Gathers necessary information to verify critical member benefits insurance coverage
Reviews insurance plans and policies to determine coverage extent
Contacts insurance providers to verify eligibility and coverage limits
Explains verification process and provides updates
Maintains accurate records of insurance verification activities
Communicates authorization requirements and coverage limitations
Investigates and resolves challenges during verification process
Proposes process enhancements to streamline operations
Responds to member inquiries promptly and professionally

Requirements:

Less than 1 year work experience
High School Diploma
Certified Professional, Life and Health Insurance Program (CPLHI) preferred
Certified Employee Benefit Specialist (CEBS) preferred

Nice to have:

Certified Professional, Life and Health Insurance Program (CPLHI)
Certified Employee Benefit Specialist (CEBS)

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
October 17, 2025

Expiration:
January 25, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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Benefits Verification Specialist