Benefits Verification Specialist, CVS Health

Benefits Verification Specialist

CVS Health

Location:
United States

Category:
Customer Service

Contract Type:
Not provided

Salary:

17.00 - 31.30 USD / Hour

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Job Description:

Coram/CVS Health is looking for a high-energy healthcare professional to join our National team as Benefit Verification Specialist! This rewarding opportunity allows you to work closely with our Patient Intake Coordinators and insurance providers to verify coverage for in-home Enteral therapy for Coram's patients. We believe that Benefit Verification Specialists are a key part of creating a positive experience for our patients.

Job Responsibility:

Complete and document benefit verification review
Provides information on Enteral home infusion services
Comply with and adhere to all regulatory compliance areas, policies, and procedures, and 'best practices'
Coordinate with the Patient Intake Coordinators for new and existing accounts
Investigate type and level of insurance coverage to assess patient eligibility for the program
Communicate with medical professionals and insurance company personnel
Complete data entry in ACIS to ensure accuracy of reporting and outcomes
Provide input on self reviews
Assist less experienced peers
Perform other duties & responsibilities that are reasonable as assigned by your leaders

Requirements:

Minimum 1 year experience working in a customer service or call center environment
Data entry experience
Working knowledge in Microsoft Office, specifically Outlook and Word

Nice to have:

Home infusion or durable medical equipment (DME) experience
Experience work in a healthcare environment
Experience verifying benefits with insurance companies
Experience working with healthcare ins

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
September 25, 2025

Expiration:
October 31, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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