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CVS Health · Customer Service

Benefits Verification Representative

United States, Work at Home Employment contract 17.00 - 34.15 USD / Hour · Job Posted May 17, 2026

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Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility

Verify insurance coverage for both new and existing patients
Process patient prescription orders in a timely manner
Demonstrate excellent customer service to patients, healthcare professionals and insurance carriers

Requirements

6 + months of experience with medical insurance, benefits verification, medical billing or a patient/ healthcare customer service
Verifiable High School diploma or GED

Nice to have

Bachelor's Degree in Communications or Healthcare related field
Pharmacy experience (PBM, Specialty, etc)
Previous experience working with Prior Authorizations
Knowledge of Medicare, Medicaid, and third party vendors
Healthcare related certifications and/or licensure

What we offer

medical insurance
dental insurance
vision insurance
supplemental benefits
discount programs
sixteen paid days off
ten paid holidays
paid time off
retirement savings options
wellness programs

CVS Health - All Job Offers

17.00 - 34.15 USD / Hour · Work at Home

Benefits Verification Representative

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