Benefits Verification Representative, CVS Health

CVS Health

Location:
United States, Work From Home

Category:
Customer Service

Contract Type:
Employment contract

Salary:

17.00 - 34.15 USD / Hour

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Job Description:

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues.

Job Responsibility:

Verify insurance coverage for both new and existing patients
Process patient prescription orders in a timely manner
Demonstrate excellent customer service to patients, healthcare professionals and insurance carriers

Requirements:

6+ months of experience with medical insurance, benefits verification, medical billing or patient/healthcare customer service
Verifiable High School diploma or GED

Nice to have:

Bachelor's Degree in Communications or Healthcare related field
Pharmacy experience (PBM, Specialty, etc)
Previous experience working with Prior Authorizations
Knowledge of Medicare, Medicaid, and third party vendors
Healthcare related certifications and/or licensure

What we offer:

Medical, dental, vision insurance
Supplemental benefits and discount programs
Sixteen paid days off
Ten paid holidays
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 02, 2025

Expiration:
November 12, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Benefits Verification Representative