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Benefits Support Analyst

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Houston

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area.

Job Responsibility:

  • Support customers throughout the complete project lifecycle
  • Address and resolve Benefit related support tickets
  • Act as a conduit for knowledge transfer
  • Engage in user training preparation and delivery
  • Document and map customer business processes and third-party integrations
  • Undertake quality assurance tasks
  • Serve as a liaison between clients and our business

Requirements:

  • Minimum of 3 years of experience in the relevant field
  • Proficiency in 401k
  • Strong auditing skills
  • Deep understanding of benefit functions
  • Experience in claim administration
  • Proficiency in Cobra administration
What we offer:
  • Medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
March 24, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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