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The Benefits Specialist is responsible for the administration, coordination, and communication of employee benefit programs within an organization. This role ensures that employees understand and have access to the benefits they are entitled to while ensuring compliance with government regulations and company policies. The ideal candidate possesses excellent communication skills, a strong understanding of benefits programs, and a commitment to delivering exceptional employee service.
Job Responsibility:
Administer and manage employee benefits programs, including health insurance, retirement plans, wellness programs, life insurance, disability insurance, and personal time off (PTO) policies
Collaborate with third-party benefits providers to resolve issues and ensure effective program delivery
Serve as the primary point of contact for employees regarding benefits inquiries, eligibility, and claims issues
Educate employees about available benefits, enrollment procedures, and any program updates or changes
Ensure compliance with federal, state, and local regulations governing employee benefits programs, including COBRA, FMLA, HIPAA, and the Affordable Care Act (ACA)
Prepare and submit required reports and filings, such as 5500 forms and audit requests
Coordinate open enrollment periods, including planning, employee communication, and system updates
Develop and deliver clear communication materials, such as benefit guides and presentations, to assist employees in making informed decisions about their benefits
Build and maintain strong relationships with benefits vendors to ensure the organization's needs are met
Participate in regular reviews of vendor performance and ensure timely resolution of issues
Identify and recommend process improvements related to the delivery and communication of benefit programs
Stay current on industry trends, regulatory changes, and best practices in benefits administration
Assist with special projects such as designing wellness initiatives, enhancing employee health programs, or supporting mergers and acquisitions activities that impact benefits administration
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
2-5 years of experience in benefits administration or a related HR role
Strong knowledge of employee benefits laws and compliance requirements
Proficiency in HRIS systems and benefits management platforms
Excellent organizational skills and attention to detail
Strong problem-solving abilities and customer service orientation
Clear and effective written and verbal communication skills
Nice to have:
Certified Employee Benefits Specialist (CEBS) designation or similar certification
Experience with large-scale open enrollment processes
Familiarity with ACA reporting and compliance requirements
What we offer:
medical, vision, dental, and life and disability insurance
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