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We are looking for a Benefits Specialist to support employee benefits administration for a long-term contract opportunity based in Boston, Massachusetts. This role is ideal for someone who brings strong knowledge of benefits operations and can manage employee support with accuracy, discretion, and a service-focused approach. The position will oversee core benefits activities, including leave coordination and COBRA-related processes, while helping maintain consistent and compliant administration.
Job Responsibility:
Administer day-to-day benefits programs and ensure employees receive accurate support regarding available plans and coverage options
Coordinate enrollments, status changes, and terminations across benefit offerings while maintaining complete and reliable records
Manage COBRA-related activities, including required notifications, participant tracking, and ongoing compliance with program guidelines
Support leave of absence administration by tracking cases, communicating with employees, and coordinating with internal and external partners as needed
Assist with compensation and benefits processes by helping organize data, validate updates, and support routine program administration
Respond to employee questions about benefits in a timely and thorough manner, providing clear guidance on policies and procedures
Review benefits information for accuracy, resolve discrepancies, and help ensure smooth execution of recurring administrative tasks
Requirements:
Experience supporting employee benefits administration in a coordinator or specialist capacity
Working knowledge of benefits coordination, including enrollments, changes, and employee communications
Hands-on familiarity with COBRA administration and related compliance requirements
Experience handling leave of absence processes with strong attention to confidentiality and detail
Understanding of compensation and benefits practices within an HR or benefits environment
Strong organizational skills with the ability to manage multiple requests and deadlines effectively
Clear written and verbal communication skills with a detail-focused, employee-focused approach
What we offer:
medical, vision, dental, and life and disability insurance