Benefits Specialist

• Administer employee benefit programs, including health, dental, vision, life, disability, and retirement offerings, while maintaining accurate participant records
• Support onboarding activities by explaining benefit options to new employees and providing enrollment guidance during orientation
• Review benefits information for accuracy, complete routine audits, and correct discrepancies before updates are shared with external providers
• Serve as a point of contact for employees and managers by addressing questions related to coverage, eligibility, status updates, and claim concerns
• Coordinate benefit enrollments, process qualifying life event changes, and ensure timely communication with insurance carriers and plan partners
• Manage leave and disability documentation for medical, personal, and accommodation-related requests while helping ensure proper handling of each case
• Interpret applicable policies and regulatory considerations connected to leave administration and disability programs
• Assist with retirement plan administration by responding to 401(k) questions, supporting contribution changes, and coordinating annual catch-up enrollment activity
• Contribute to open enrollment planning and execution, including distribution of materials and support for employee elections
• Partner with internal teams on workers’ compensation updates and prepare reports or billing documentation related to benefit allocations and program costs

• At least 1 year of experience in benefits administration, human resources support, or a related area
• Working knowledge of employee benefits programs and applicable regulations affecting leave, disability, and retirement administration
• Experience supporting a benefits system implementation, preferably within Workday
• Strong written and verbal communication skills with the ability to explain benefit information clearly to employees and managers
• Excellent organizational skills and the ability to manage multiple tasks, deadlines, and detailed records accurately
• Proficiency with Microsoft Office applications and general data entry tasks
• Ability to handle confidential information with discretion and professionalism
• Experience with administrative support tasks such as filing and responding to inbound inquiries is preferred

Experience with administrative support tasks such as filing and responding to inbound inquiries

• medical, vision, dental, and life and disability insurance
• 401(k) plan