Benefits Specialist Job at Casino Careersv (Glendale)

Job Description

Under direct supervision of the Benefits Manager, performs a variety of routine and complex administrative, technical and professional work in analyzing and administering benefit programs while maintaining a high level of confidentiality. Serves as a resource, subject matter expert and day-to-day administrator of team member and vendor issues associated with Enterprise health & welfare programs, as well as the 401k Retirement Program and all Leave of Absence programs. Provides advice and guidance to team members on team member benefits and assists in the design and review of benefit programs and procedures, and leave plans.

Job Responsibility

Responsible as assigned, for the implementation, communication and administration of the benefit and leave programs
Manages leave programs including Family Medical Leave (FML) and non-FML leaves of absence
Provides individual benefits counseling to team members
Coordinates disability processes and payments and advocates for Team Members with vendors
Performs daily administration of benefits plans including processing changes and updates in Human Resources Information System (HRIS)
Works with appropriate personnel to build and maintain benefits reports
Coordinates the benefit enrollment process for all team members
Audits new hire elections before they are transmitted to vendor(s)
Audits eligibility files to carriers and resolves any outstanding issues before transmitting
Ensures timely processing of Qualified Family Status Changes and Qualified Medical Support Court Orders (QMSCO)
Coordinates Consolidated Omnibus Budget Reconciliation Act (COBRA) process with the Third Party Administrator (TPA)
Assists with administration of the 401K plan including team member communications, enrollments, audits, compliance, and documentation
Coordinates the annual benefits renewal process in partnership with Manager
Participates in the planning, coordination and implementation of periodic benefits open enrollment programs for team members
Participates in the creation of the benefits strategy by collaborating with vendors and brokers
Proactively identifies opportunities for additional benefit programs or improvements to existing programs
Facilitates the implementation of programs and/or benefit changes with all key departments
Supports and leads (where appropriate) implementation teams, creates and manages project plans
Partners with vendors to respond to issues as they arise
Presents information in both oral and written form and effectively listens to others
Interacts and collaborates effectively with a wide variety of people and vendors
Interacts with Enterprise team members extensively regarding their benefits and processing of these benefits
Establishes trusting and cooperative relationships due to the confidential nature of information
Coordinates the preparation and implementation of communications and educational programs and materials with regard to benefits and wellness programs
Researches complex and non-routine problems and develops recommendations for resolution
Completes benefits surveys and participates in the development of new or revised benefits policy recommendations
Administers and monitors the processing of all benefits documentation to ensure compliance with policy, procedure, and regulatory requirements
Assists with annual compliance-related materials and notifications to Team Members
Assists with the development and implementation of Enterprise-wide wellness programs
Compiles, analyzes, and reconciles financial and statistical data, and generates a range of individual and group financial and statistical reports
Reconciles benefits billings
resolves billing issues
prepares notifications
collects contributions
and distributes payments when necessary from team members
Maintains good communication with co-workers and maintains a positive and professional work environment
Contributes to a team effort and accomplishes related results as required
Performs other duties as required

Requirements

Associate’s degree plus four (4) years of working hands-on with employee benefit programs, with multi-property experience and a minimum of 1200 team members required, to include developing programs, direct interaction with team members related to benefits, compliance with pertinent legal issues including Employee Retirement Income Security Act (ERISA) and Cafeteria Plans (Section 125) or equivalent combination of education and experience
Bilingual in Spanish is preferred
CEBS, PHR, SPHR or CBP certification preferred
Gaming experience preferred
Must be 18 years of age or older
No felony, theft or stealing convictions allowed
Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license
Knowledge and understanding of employee benefits principles, practices, procedures, and documentation
Knowledge of state and federal laws pertaining to employee benefits, COBRA, and IRS Section 125, FMLA, Americans with Disabilities Act (ADA) and 401(k)
Knowledge of open enrollment systems and procedures
Knowledge of insurance carrier procedures and requirements
Knowledge of computerized human resources and payroll systems
Knowledge of developing policy and procedure documentation
Knowledge of billing and collection procedures
Knowledge of records management and basic accounting procedures
Knowledge of business English, proper spelling, grammar, punctuation, and basic mathematics
Ability and willingness to adapt to changing duties and work schedules
Ability to work in a dynamic environment
Ability to work independently, multi-task and prioritize projects
Ability to show initiative and continually seek improvement in results
Ability to analyze and develop creative solutions to complex benefits issues
Ability to make evaluative judgments
Ability to be proactive, resourceful, and solution oriented
Ability to gather data, compiles information, and prepare reports
Ability to communicate, read, and write clearly in basic English
Ability to demonstrate outstanding guest service at all times
Ability to establish and maintain professional relationships with individuals of diverse backgrounds
Ability to maintain confidentiality
Ability to represent the Human Resources department in a professional manner
Ability to handle multiple tasks and meet deadlines
Ability to carry out instructions furnished in verbal or written format
Ability to work independently with minimal supervision
Skill in demonstrating strong problem-solving skills, ability to innovate and think creatively
Skill in operating business computers, in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint)
While performing the duties of this job, the team member regularly is required to sit
use hands to finger, handle, or feel
reach with hands and arms
and talk or hear
The team member frequently is required to walk
The team member occasionally is required to stand
and stoop, kneel, crouch, or crawl
The team member must occasionally lift and/or move up to 25 pounds
Work is generally performed in an office and Casino setting with exposure to second-hand smoke and a high noise level

Nice to have

Bilingual in Spanish
CEBS, PHR, SPHR or CBP certification
Gaming experience

What we offer

Flexible schedules
paid time off
tuition assistance
insurance options
competitive salaries
great benefit packages
career advancement opportunities

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Benefits Specialist

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