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As a Benefits Specialist II, you will support the global administration and day-to-day operation of employee benefits programs. This role involves managing routine benefits activities, ensuring compliance with relevant regulations, and providing a high level of service to employees. You will work closely with the Benefits Manager and Director to implement and maintain programs that meet employee needs while aligning with the company’s overall strategic goals.
Job Responsibility:
Manage the enrolment, renewal, and administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other benefits
Process and reconcile benefits invoices, ensuring accuracy and timely payments
Handle employee inquiries related to benefits, providing clear and concise information
Maintain benefits records and ensure data integrity in HR systems
Support the annual benefits open enrollment process, including communications, system updates, and employee assistance
Provide guidance on Cision’s benefits programs and assist with resolving employee questions and issues
Communicate with employees regarding leave needs, ensuring they understand their responsibilities and any required documentation to qualify for and take leave
Maintain appropriate communication with employees on leave to support a smooth and timely return to work
relay communication between employees and managers as needed
Maintain complete and accurate records of leave and accommodation requests in accordance with legal requirements and best practices
Manage and reconcile leave payments in collaboration with Payroll
Ensure compliance with federal, state, and local regulations related to benefits programs
Assist in preparing and filing required regulatory reports and documentation
Stay up to date on benefits legislation and recommend necessary adjustments to programs
Analyse benefits data to identify trends, issues, and opportunities for improvement
Collaborate with the Benefits Leader to develop metrics and KPIs
Liaise with benefits vendors and brokers to resolve issues and ensure high-quality service
Assist in the evaluation and selection of benefits providers
Requirements:
Bachelor’s degree in Business, Human Resources, or a related field
Fluent in English
3+ years of relevant experience
Proficiency in Microsoft Office
Strong team player with a customer service mindset, excellent attention to detail, and strong follow-through
Strong interpersonal and written/verbal communication skills, with the ability to interact effectively at all levels of the organization