Benefits Program Manager

• Manage US benefits programs end-to-end: daily administration, vendor management and procurement, data cleanliness, QLEs, and employee support
• Manage relationships with external US benefits vendors and service providers to ensure high-quality service and cost-effective solutions
• Manage and support US Leave of Absence programs with the wider People team ensuring efficiency, consistent experience for employees, and compliance
• Audit US benefits data and billing to ensure accuracy for enrollments, invoices, QLEs, etc.
• Work with Payroll and Accounting to audit and ensure accurate US employee benefit deductions, contributions, funding and payments
• Assist in developing and leading education and communication strategies to enable US employees to comprehend and successfully utilize our benefit programs. Promote employee utilization of the resources available to them for benefits assistance, education, and claims support
• Support the monitoring and reporting on US benefits plan performance, utilization, and employee satisfaction to identify trends, cost drivers, and areas for improvement
• Oversee compliance with all federal and state regulations governing health and welfare plans, including COBRA
• Provide support for global benefits programs as needed, collaborating with the Senior Total Rewards Analyst
• Assist with the creation and maintenance of US benefits program documentation such as descriptions, workflows, policies, guidelines, etc.
• Any other tasks that may be assigned to help the company meet its goals

• 4+ years of successful proven experience as a US Benefits Manager or similar position
• Strong knowledge of benefits and healthcare in the US is required
• Strong understanding and practical application of US benefits rules and regulations
• Detail-oriented with strong analytical, problem-solving and decision-making skills
• Strong analytical skills with the ability to collect and analyze data using basic and intermediate analysis techniques in MS Excel / Google Sheets (sort/filter, vlookups, index/match, pivot tables, etc.)
• Excellent organizational skills with the ability to work independently and effectively with minimal supervision
• Strong communication skills to successfully interact with various levels of the organization such as Individual Contributors, Managers, Finance leaders and more
• Strong project management skills to drive tasks and projects to completion
• Practical experience with UKG Pro or similar benefits / HRIS platforms
• Experience with GSuite, Slack, and Zoom applications or other similar collaboration tools is a must

SaaS/Tech industry experience is a strong plus

• Medical
• Dental
• Vision
• Family Forming benefits
• Life & Disability Insurance
• Unlimited Vacation