Benefits Customer Service Representative Job at Beacon Hill (Robinson Township)

Benefits Customer Service Representative

We are looking for a Benefits Customer Service Representative to support employe...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting benefits administration, benefits coordination, or a similar human resources function
Working knowledge of health and welfare plans, including medical, dental, vision, and continuation coverage administration
Familiarity with retirement plan support, including 401(k) participant assistance, rollovers, and withdrawals
Ability to manage sensitive information with discretion while maintaining accuracy in records and documentation
Strong verbal and written communication skills with the ability to explain benefit details clearly to diverse audiences
Experience collaborating with external vendors, insurance providers, and government agencies
Proficiency in handling participant payments, enrollment forms, and benefit packets with strong attention to detail
Knowledge of leave of absence and broader compensation and benefits practices is preferred

Job Responsibility

Guide participants through medical, dental, and vision eligibility details by reviewing coverage rules, confirming status, and answering benefit-related questions
Receive and track premium payments and enrollment documentation needed to activate or update dependent and other benefit elections
Assemble and distribute enrollment materials for individuals who become newly eligible for benefit programs
Explain continuation coverage and post-employment health benefit choices so participants can make informed decisions about ongoing coverage
Respond to questions involving healthcare, dental, vision, and prescription plans while providing timely and accurate benefit information
Coordinate with insurance carriers and other benefit vendors to resolve eligibility issues, clarify coverage details, and research claim-related concerns
Communicate with state agencies regarding programs tied to subsidized health premium assistance and related participant matters
Provide support on 401(k) plan topics, including explaining available benefits and assisting participants with general retirement plan questions
Prepare retirement plan documentation for rollovers and distributions, and process withdrawal requests in accordance with plan procedures
Inform beneficiaries about available death benefit options and assist with the related communication process

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Front Desk Customer Service Representative

The Front Desk Customer Service Representative promotes exceptional customer ser...

Location

United States , Hudson

Salary:

14.00 - 17.00 USD / Hour

Goldfish Swim School

Expiration Date

Until further notice

Requirements

Ability to work with children
Excellent communication and organizational skills
High energy and a sales-driven mindset
Strong work ethic and ability to handle rejection positively
Previous sales experience preferred, but not required
High school diploma or GED required
Some college preferred
Two years of customer service and/or administrative office experience preferred
Intermediate computer skills required, including Word, Excel, and other software systems
CPR, First Aid, and AED certifications preferred

Job Responsibility

Provide WOW customer service to our members and families
Assist with class scheduling and billing
Work in a sales capacity to sell new memberships
Conduct cold and warm calls to potential customers to promote memberships and services
Follow up with leads from inquiries, website sign-ups, and previous customers
Handle objections professionally while helping families understand the benefits of our programs

What we offer

Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Paid on-the-job training

Parttime

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Ability to work weekends
Previous customer service experience
Basic computer skills
Ability to communicate and solve problem

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

Medical
vision
dental
life and disability insurance
company 401(k) plan

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewiston and Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Previous customer service experience
Basic computer skills
Ability to communicate and solve problems

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Responsible for answering inbound calls and dealing with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Customer Service Representative

We are looking for a Customer Service Representative to support a high-volume ca...

Location

United States , Indianapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar customer-facing role
Strong data entry skills with careful attention to accuracy and detail
Ability to research customer issues and identify appropriate next steps using available resources
Clear written communication skills for effective email correspondence and documentation
Experience preparing customer quotes or discussing pricing, rates, and service options
Comfortable working with multiple systems and navigating tools efficiently during live customer interactions
Spanish language skills are a plus and may be helpful in supporting a broader customer base

Job Responsibility

Respond to customer inquiries by phone and provide timely, courteous support for routine service-related concerns
Create and document service tickets for customer issues, ensuring details are entered accurately for follow-up and resolution
Guide customers through available products, pricing, and applicable fees in a clear and easy-to-understand manner
Use call center platforms and service tools efficiently to research accounts, update records, and complete customer requests
Follow established procedures to address standard issues and seek guidance when situations require escalation or additional direction
Maintain strong performance in quality monitoring, productivity targets, and other call center service metrics
Encourage customers to use digital and self-service resources when appropriate to improve convenience and account access
Share information about current promotions, enhanced offerings, and prepay options that may benefit the customer
Support additional service and administrative tasks as needed to help the team meet operational goals

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to support medical customer...

Location

United States , Ventura

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in medical customer service, account support, or a related call center environment
Hands-on experience working with healthcare platforms such as Allscripts, Cerner, CRM tools, and EHR systems
Ability to handle inbound calls, customer follow-up, and issue resolution with professionalism and efficiency
Familiarity with authorizations, benefits, billing support, and other healthcare-related administrative functions
Strong computer skills with the ability to navigate multiple systems and update records accurately
Clear verbal and written communication skills with a strong focus on customer care
Ability to follow established policies, compliance expectations, and quality standards in a regulated environment

Job Responsibility

Manage incoming leads from partner departments, carry out timely follow-up, and present appropriate product or service options based on customer needs
Investigate customer concerns thoroughly, determine appropriate solutions, and communicate clear outcomes in a thorough manner
Maintain complete and accurate account documentation in designated systems while following corporate compliance and recordkeeping standards
Respond to community voicemail and inbound customer inquiries with urgency, professionalism, and attention to detail
Consistently meet or surpass established productivity and quality expectations in daily work
Collaborate with leadership and team members to support department objectives through task completion, training participation, and operational support
Build strong working relationships with customers and colleagues to encourage effective communication and dependable service
Stay current on departmental policies, procedures, and job-related knowledge required to perform responsibilities effectively
Follow workplace safety, cleanliness, and quality practices while remaining adaptable to changing scheduling or business demands
Perform additional assignments as requested by department management to support ongoing business needs

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Customer Service Representative

Location

United States , Jersey City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service and sales-focused work environments
Background in leasing, hospitality, retail, restaurants, property management, or similar customer-facing settings is preferred
Strong verbal and written communication skills with the ability to build rapport quickly
Comfortable working toward sales expectations, occupancy goals, or other performance measures
Experience using customer service, lead tracking, or property management software
familiarity with Yardi RENTCafe IQ is a plus
Ability to manage inbound and outbound calls while maintaining accuracy in documentation and follow-up
Capable of handling administrative tasks such as order entry, application support, and record updates
Availability to work a flexible schedule, including weekend hours when needed

Job Responsibility

Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits
Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally
Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system
Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience
Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns
Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents
Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts
Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan

Medical Customer Service Representative

We are offering a long-term contract-to-hire employment opportunity for a Medica...

Location

United States , Lewes

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or GED equivalent
Previous customer service experience
Basic computer skills
Ability to communicate and solve problem

Job Responsibility

Engage in patient-facing activities and provide a high level of customer service
Process patient credit applications with accuracy and efficiency
Answer inbound calls and deal with patient queries promptly
Maintain an up-to-date record of patient credit information
Perform authorizations, benefit functions, and billing functions as part of the role
Participate in clinical trial operations as required
Monitor patient accounts and take necessary actions based on account status

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Select Country

Benefits Customer Service Representative

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Benefits Customer Service Representative

Benefits Customer Service Representative

Front Desk Customer Service Representative

Medical Customer Service Representative

Medical Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Medical Customer Service Representative

Our AI answers in your language