Benefits Customer Service Representative Job at Beacon Hill (Whippany)

Customer Service Representative

Are you ready to be the reassuring voice millions of Canadians trust? We are see...

Location

Canada , Waterloo, Ontario

Salary:

23.00 - 27.00 CAD / Hour

Randstad

Expiration Date

February 20, 2026

Requirements

You are customer service oriented, tech-savvy, like to solve problems and thrive in a fast-paced environment
You possess strong written and verbal skills, with ability to identify the reason for the call and relay accurate information in a clear and understandable format
Must be able to obtain Reliability Status through the Government of Canada (includes a background check with fingerprinting by the RCMP)

Job Responsibility

Help Clients and advisors with questions about our products, services, policies and claims through inbound calls
Analyze and find solutions to client problems in a friendly and proactive way
Provide Clients and advisors with additional information on comapany's products & services in support of their financial and health goals
Ensure our Clients and advisors have the right information taking the right amount of their time

What we offer

Weekday Schedule: Monday to Friday work week
Work-Life Balance
Hybrid position requiring working from the office at least 2 times per week
Possibility of extension
Potential contract to hire

Fulltime

Customer Service Representative

This position is responsible for handling inbound calls from customers, providin...

Location

Canada , Burlington

Salary:

60000.00 - 62000.00 CAD / Year

Randstad

Expiration Date

February 18, 2026

Requirements

High school diploma and two years experience
Knowledge in SAP ERP/CRM preferred
Proficient computer skills, including MS Word, Excel and Outlook
Good organizational, oral and written communication skills and strong attention to detail
Demonstrate ability to deal with customers politely and tactfully
Perform assignments by established deadlines and manage time effectively
A flexible attitude with proven experience of working independently or with other members of a sales team
Able to lift 30lbs individually and 50 lbs with additional support

Job Responsibility

Assist Customer Operations Manager on various sales related tasks and projects
Provide customer service, sales and technical product support to direct customers, distributors and WAGO Regional Sales
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Receive requests for price quotations, purchase orders, order changes, adjustments, returns and cancellations directly from customers and distributors
Use SAP system to retrieve customer information, job status updates, stock and purchase order status and pricing
Communicate effectively with multiple department in order to resolve customer issues
Achieve and maintain rapport with customers and work to give them the best possible service. Deal with customers concerning matters which require some tact and resourcefulness
Interaction with other personnel in order to improve workflow, customer service and ensure on-time delivery
Support the warehouse periodically in receiving returned product and and keeping stock organized
Additional duties as required

What we offer

Annual performance and salary review
Monday - Friday 8:00am - 5:00pm with an hour lunch
2-3 weeks PTO
RRSP with 6% match
Full benefits (health, dental, etc.)
Work for a close knit team that is apart of a global organization

Fulltime

Bilingual Inbound Call Center Customer Service Representative

We are seeking dedicated bilingual Spanish speaking individuals to join our team...

Location

United States , Center City Philadelphia

Salary:

Not provided

VSA Prospecting

Expiration Date

Until further notice

Requirements

Excellent communication skills (verbal and written in both Spanish and English)
Excellent listening skills
Ability to handle customers professionally and efficiently
Ability to show empathy to customers and quickly resolve their issues/concerns
Ability to resolve issues to benefit both customers and the company
Ability to fact-find, analyze and problem-solve and attention to detail
Customer service orientation
Sound judgment
Stress tolerance
Team player

Job Responsibility

Handle inquiries and assist customers with questions and/or concerns regarding the program (by telephone and email)
Using available resources/systems research and provide accurate responses to customers
Manage and resolve customer complaints, issues and concerns
Provide customers with product and service information/instruction
Make notations in system
Update customer/account information
Route calls to correct place
Follow up customer calls when necessary
Document all call information according to standard operating procedures

Parttime

Senior Customer Service Representative

Meritain Health an Aetna/CVS affiliate has multiple openings for Sr. Customer Se...

Location

United States , Work at Home

Salary:

18.50 - 42.35 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Experience in a metric based environment
Proficiency with full suite of Microsoft Applications
Comfortability utilizing search engines
Excellent multi-tasking skills
Ability to Effectively Communicate
High School diploma, G.E.D. or equivalent experience

Job Responsibility

Handle incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation
Maintain department established performance metrics at a meets or exceeds expectations level
Work together as a team and apply the Aetna Core Values in day-to-day operations
Creating a Differentiated Service Experience
Demonstrating Service Discipline
Handling Service Challenges
Providing Solutions to Constituent Needs
Working Across Boundaries

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

Customer Service Representative

As a Pharmacy Service Representative, you will provide telephone support to pati...

Location

United States , Work At Home, Pennsylvania

Salary:

17.00 - 28.46 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
One year computer keyboarding experience, skills and aptitude
Must reside in Pennsylvania and live within 75 miles of Monroeville, PA
Verifiable high school diploma or equivalent

Job Responsibility

Provide telephone support to patients receiving life sustaining specialty drug therapy
Coordinate and process new patient medication orders and reorders, including verifying and reverifying benefits
Help patients with translating and entering in new or refill prescriptions into the pharmacy information system
Communicate and collect copay amounts
Obtain authorizations
Work with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Customer Service Representative

Exciting opportunity to be a part of our Specialty Mail Order Pharmacy! As a Pha...

Location

United States , Troy, MI

Salary:

17.00 - 28.46 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
One year computer keyboarding experience, skills and aptitude
Must reside in Michigan and live within 75 miles of Troy, MI
Verifiable high school diploma or equivalent

Job Responsibility

Provide telephone support to patients receiving life sustaining specialty drug therapy
Coordinate and process new patient medication orders and reorders
Verify and reverify benefits
Help patients with translating and entering in new or refill prescriptions into the pharmacy information system
Communicate and collect copay amounts
Obtain authorizations
Work with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Customer Service Representative

Exciting opportunity to be a part of our Specialty Mail Order Pharmacy! As a Pha...

Location

United States , Mount Prospect

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Valid Illinois Pharmacy Technician License
One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
One year computer keyboarding experience, skills and aptitude
Must reside in Illinois and live within 75 miles of Mount Prospect, IL

Job Responsibility

Provide telephone support to patients receiving life sustaining specialty drug therapy
Coordinate and process new patient medication orders and reorders, including verifying and reverifying benefits
Help patients with translating and entering in new or refill prescriptions into the pharmacy information system
Communicate and collect copay amounts
Obtain authorizations
Work with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Senior Customer Service Representative

Meritain Health an Aetna/CVS affiliate has multiple openings for Sr. Customer Se...

Location

United States

Salary:

18.50 - 42.35 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

1+ years of customer service experience
Experience in a metric based environment
Proficiency with full suite of Microsoft Applications
Comfortability utilizing search engines
Excellent multi-tasking skills
Ability to Effectively Communicate

Job Responsibility

Handle incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation, etc
Maintain department established performance metrics at a meets or exceeds expectations level
Work together as a team and apply the Aetna Core Values in day-to-day operations

What we offer

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance

Fulltime

Benefits Customer Service Representative

Beacon Hill

Location:
United States , Whippany

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 10, 2026

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Job Description:

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Requirements:

Additional Information:

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Location:
United States , Whippany

Category:
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Contract Type:
Not provided

Job Posted:
January 10, 2026