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We are looking for a Benefits Coordinator to support employee benefits administration for a healthcare organization in Boston, Massachusetts. This Contract position is ideal for someone who is detail-oriented, organized, and comfortable assisting employees and managers with benefit-related questions. The role focuses on accurate enrollment processing, responsive service, and careful maintenance of benefits data and documentation.
Job Responsibility
Review and process benefit elections to ensure enrollment records are complete and accurate
Support onboarding activities by helping present benefits information during orientation sessions
Conduct routine audits of benefits data and documentation to identify and correct discrepancies
Assist employees with claim concerns, coverage updates, and qualifying life event changes
Prepare and distribute enrollment packets, forms, and related benefits communication materials
Submit enrollment information to insurance carriers and manage updates tied to employee status changes
Respond to questions from employees and managers regarding plan details, eligibility, elections, and other benefits matters
Generate reports and organize billing or invoice information needed for charge allocation and reconciliation
Requirements
At least 1 year of experience supporting employee benefits administration or enrollment activities
Working knowledge of benefits enrollment processes and employee benefits programs
Strong written and verbal communication skills with the ability to explain information clearly
Excellent organizational skills and the ability to manage multiple tasks with accuracy
Proficiency with Microsoft Office Suite or comparable business software
Experience with data entry, record maintenance, and filing in an administrative environment
Ability to handle inbound inquiries professionally and provide timely support to employees and managers